#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)698-3404
Tool & Truck Rental(972)698-3410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
18855 Lyndon B Johnson Fwy
Mesquite, TX 75150
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 622 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (622)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 622 reviews
Thank you Queen for your professionalism and taking the time to make sure the sale was done corre...
Thank you Queen for your professionalism and taking the time to make sure the sale was done correctly and to the satisfaction of the customer. And thanks to Yely for helping as well!
by
  • Verified Purchase
  • Recommended
This store is well stocked. They have whatever you need. The employees are there to make your tri...
This store is well stocked. They have whatever you need. The employees are there to make your trip as easy as possible. They will even help or show you how something operates. I would go visit this store whenever you need anything for your home, yard, and garden.
by
  • Verified Purchase
  • Recommended
I have been going to this Home Depot at 3 different locations for #6537 Mesquite. I will continue...
I have been going to this Home Depot at 3 different locations for #6537 Mesquite. I will continue to go even after having an experience that I did not enjoy. I usually find what I go after
by
  • Verified Purchase
  • Recommended
Every one was very helpful
Every one was very helpful
by
  • Verified Purchase
  • Recommended
I love Home Depot. I have not ever had an unsatisfactory shopping experience and have always foun...
I love Home Depot. I have not ever had an unsatisfactory shopping experience and have always found helpful and friendly employees there. Always find what I need, store is clean, sometimes cluttered from restocking or resetting items. If shopping for appliances, ask for Gladys and in flooring ask for Eric, both extremely helpful!
by
  • Verified Purchase
  • Recommended
Very friendly employees and a excellent service.
Very friendly employees and a excellent service.
by
  • Verified Purchase
  • Recommended
The store is clean, organized, and well staffed.
The store is clean, organized, and well staffed.
by
  • Verified Purchase
  • Recommended
Keandra and Darain were so pleasant to work with in purchasing a garage. So knowledgeable and fr...
Keandra and Darain were so pleasant to work with in purchasing a garage. So knowledgeable and friendly!
by
  • Verified Purchase
  • Recommended
keep up the good job having store organized and happy people
keep up the good job having store organized and happy people
by
  • Verified Purchase
  • Recommended
'QUEEN B' ROCKS!!! 'The Queen' knows her store and gets the job done! Thank You 'Queen' so much f...
'QUEEN B' ROCKS!!! 'The Queen' knows her store and gets the job done! Thank You 'Queen' so much for your marvelous help in making my purchase special!
by
  • Verified Purchase
  • Recommended
I have been shopping at this store for 20 years. It is always clean, neat ,stocked and have the n...
I have been shopping at this store for 20 years. It is always clean, neat ,stocked and have the nicest people working for them.
by
  • Verified Purchase
  • Recommended
DO NOT SHOP HERE THEY LIE AND HOLD YOUR MONEY HOSTAGE FOR A MONTH. THEY ALSO DELETE TRUE REVIEWS ...
DO NOT SHOP HERE THEY LIE AND HOLD YOUR MONEY HOSTAGE FOR A MONTH. THEY ALSO DELETE TRUE REVIEWS ABOUT THERE STORE CAUSE THEY WANT TO SCAM YOU TOO!!!!
by
    Rosie Escolero, appliance specialist, was so helpful when we needed to purchase a new washer and ...
    Rosie Escolero, appliance specialist, was so helpful when we needed to purchase a new washer and dryer. She answered all of our questions and we will definately ask for her when we need to make our next appliance purchase.
    by
    • Verified Purchase
    • Recommended
    Staff nice and friendly.
    Staff nice and friendly.
    by
    • Verified Purchase
    • Recommended
    Shop this store regularly,got profiled today about scanning all items in my cart in the self chec...
    Shop this store regularly,got profiled today about scanning all items in my cart in the self checkout.Then the person proceeded to.tell me it wasn't their job to monitor or check receipts leaving yet made the very uncalled for comment.If they're going to profile me they need to have someone with authority watching the doors to ensure ALL CUSTOMERS pay for what they're taking out.
    by
    • Verified Purchase
    • Recommended
    I have always received professional, friendly and prompt service at Home Depot. They have no has...
    I have always received professional, friendly and prompt service at Home Depot. They have no hassle return on items-this is much appreciated. The associates go beyond to help you locate items-even google for customers. Thanks
    by
    • Verified Purchase
    • Recommended
    My biggest complaint is that I worked for Home Depot for 5 years and I kindly let two paint assoc...
    My biggest complaint is that I worked for Home Depot for 5 years and I kindly let two paint associates know that their ladder was unlocked. They gave me nasty looks and then proceeded to not greet me or say anything to me. The only associate that ever says anything to me is the cashier when I come to shop. This is the closest store to me and I’m a small business owner.
    by
    • Verified Purchase
    The store was very pleasant to be in so many friendly employees just a good environment
    The store was very pleasant to be in so many friendly employees just a good environment
    by
    • Verified Purchase
    • Recommended
    Great and superb customer service in appliances department.
    Great and superb customer service in appliances department.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    The store was really clean and everything was easy to find with the help of the employee.
    The store was really clean and everything was easy to find with the help of the employee.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Your location finder makes finding items very easy. Go right to the aisle and row. Saves a lot of...
    Your location finder makes finding items very easy. Go right to the aisle and row. Saves a lot of time.
    by
    • Verified Purchase
    • Recommended
    2 found this review helpful
    Customer service is the worst. They will treat you like trash. Worst Home Depot ever. Who treats ...
    Customer service is the worst. They will treat you like trash. Worst Home Depot ever. Who treats their customers like trash ? Mesquite Home Depot does. Don’t spend your money at this store.
    by
    • Verified Purchase
    I don't know what's going on with this store. Just got yelled at for no reason. All I was trying ...
    I don't know what's going on with this store. Just got yelled at for no reason. All I was trying to do was process a return, called ahead of time to let them know what i was bringing in and if I could return it to exchange it for a lesser product. I'm trying to build a workbench, but I bought hardwood cherry oak for that, and I should have gotten construction soft pine . So I was just gona exchange it. Did what they told me to do, walked in with the wood. Then when i got to front pro desk with my oak wood boards this guy in a cowboy hat, think he was some guy that's training the employees, started yelling at me. He kept making it seem like I was hopeless when I was holding my receipt, and he wouldn't let me talk. I was about to crack his head open he just kept yelling at ME OVER AND OVER and getting extremely upset over nothing. Anyways. I mest up aparently by going through the wrong entrance and not getting a ticket from one of the ladies up in the front. Obviously the guy thought I stole the wood. I've spent 20 grand at this store and they treat me like some Rat. this store got issues
    by
    • Verified Purchase
    Horrible horrible experience from the minute I stepped out of the car. #1 I had to walk out in ...
    Horrible horrible experience from the minute I stepped out of the car. #1 I had to walk out in a hot parking lot for 10 minutes to try to find a divider Card to put the lumber in. #2 I asked someone working in the lumber department where are the thin wood panels he sent me all the way to aisle 27 I believe which has no word on that aisle. I needed several 4 x 8 sheets of that all they had was one end it was all the way up at the top I couldn’t find anyone to help me take it down so I had to climb up on the thing and get it myself. #3 They Ran out of Henry’s bright white roof sealer. #4 The thing that upset me the most was check out. When it was my turn to check out the cashier just walked away for a couple of minutes and then came back and he had a look on his face that I was annoying him. He was extremely slow it took him much longer than it needed to to sign onto his register. Never had any verbal exchange with him whatsoever he didn’t say hi anything. After I swiped my card and paid it didn’t even bag my items I asked him for a bag he just placed it on my card turned around and walked away. Never had any verbal exchange with him whatsoever he didn’t say hi anything. After I swiped my card and paid it didn’t even bag my items I asked him for a bag he just placed it on my card turned around and walked away. So you need electric Cashard Jorge Know that if he doesn’t want to be there working there’s plenty of other people out there needing a job that can do it better. The front and manager needs to pay attention to these people and if they don’t wanna do their job send them home The front and manager needs to pay attention to these people and if they don’t wanna do their job send them home.
    by
    • Verified Purchase
    The employees are very helpful and know items locations.
    The employees are very helpful and know items locations.
    by
    • Verified Purchase
    • Recommended
    2 found this review helpful
    Everyone friendly Would like to work part time there- 72 years old
    Everyone friendly Would like to work part time there- 72 years old
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    This store is well stocked and organized topped only the the excellent service by any worker you ...
    This store is well stocked and organized topped only the the excellent service by any worker you ask a question to; most of the time they'll take me directly and assist my needs. Being elderly all this respect n courtesy is greatly appreciated. Thank you Home Depot!
    by
    • Verified Purchase
    • Recommended
    Employees Willis and supervisor Mary need more training on customer service. Willis became bellig...
    Employees Willis and supervisor Mary need more training on customer service. Willis became belligerent when I wasn’t satisfied with the options he was giving me and Mary hang up on me when I called the store.
    by
    • Verified Purchase
    The employees are knowledgeable in the products they sell and help you find what you're looking f...
    The employees are knowledgeable in the products they sell and help you find what you're looking for.
    by
    • Verified Purchase
    • Recommended
    SEEM TO HAVE A LARGER INVENTORY THAN MOST STORES
    SEEM TO HAVE A LARGER INVENTORY THAN MOST STORES
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 622 reviews

    Nearby Stores

    Find Another Store

    11255 Garland Rd

    Dallas, TX 75218

    4.66 mi

    Tool & Truck Rental

    (214)319-0421

    Pro Service Desk

    (214)319-0415

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    12005 Elam Rd

    Balch Springs, TX 75180

    5.49 mi

    Tool & Truck Rental

    (972)913-3508

    Pro Service Desk

    (972)913-3502

    Mon-Sat: 6:00am - 11:00pm

    Sun: 8:00am - 8:00pm

    2201 Lakeview Pkwy

    Rowlett, TX 75088

    8.10 mi

    Tool & Truck Rental

    (972)612-4308

    Pro Service Desk

    (972)612-4302

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm