#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(904)589-9002
Tool & Truck Rental(904)589-9008
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1575 Branan Field Road
Middleburg, FL 32068
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Customer Store Reviews

  • 4.7 out of 571 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (571)
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Showing 1-30 of 571 reviews
Horrible!
No customer service for me and my 5 YEAR OLD DAUGHTER. Loading 4x4x10s from HIGH LOCATION DUE TO POOR MERCHANDISING AND WAS STRUCK IN THE HEAD WITH A METAL POLE. TOLD CASHIER, SHE JUST STARED BLANKLY AND SAID SORRY UNDER HER BREATH.
by
    Don't lose your receipt or we will make you feel like a thief.
    Malia at customer service needs to learn how to treat customers. A little nice goes a long way.
    by
      Do not expect online orders to be filled or to be notified
      Twice in two weeks I have had online orders cancelled for no reason, without notification, when product is on the shelf. Each time I drove 45 minutes to the store before finding this out. Luckily what I needed was still on the shelf but then why was my order cancelled?
      by
        Great inventory
        Debbie from plumbing is the best employee. She is so very knowledgeable and she educated me. I have upgraded my life and become a plumber, too. Home Depot has a customer for life!
        by
          • Recommended
          love my ryobi products
          I love my ryobi weed eater which is 18V. I cannot start my gas powered edger, so I decided to get a Ryobi 18V edger. Got it today and looking forward to using it. I'm 82 and husband is 83, so batter powered lawn equipment is a necessity. I'm so happy to have found this one.
          by
            • Recommended
            great customer service
            I have used this store ever since it opened, and I would not go anywhere else, very knowledgeable people in all departments, and very willing to help.
            by
              • Recommended
              Do not get keys made here
              Brenda will argue with you and insult your skills to decipher what key go with what lock! All I needed was 2 keys cut per lock and she argued that the keys were all the same and refused to cut 2 of each I now have 4 of the same key!
              by
                Good variety
                Normally they have all the lumber I need.
                by
                  Greet someone
                  So thank you so much to Daphka just because she helped me to find what I wanted. Thank you again
                  by
                    • Recommended
                    EXCELLENT
                    Great store, friendly employees always stocked up
                    by
                      • Recommended
                      Excellent Service
                      Today I went into Home Depot to purchase blinds for my windows. Malik gave us excellent service. He went above and beyond what is normally expected. If you go to Home Depot to purchase blinds be sure to ask for Malik.
                      by
                        • Recommended
                        Customer focused
                        Just purchased a new refrigerator and our sales person saved us a boat-load of money. Haydee was very helpful and congenial.
                        by
                          • Recommended
                          Service with a smile
                          Just wanted to give a shout out to one of the Home Depot employees in the MET department. Abby is a young lady who always greets me with a smile and ask if she can help me find what I am looking for. Im in there everyday and she is like that every time I see her in the store.
                          by
                            • Recommended
                            Great customer service from the best pro team.
                            When shopping at the Middleburg, Home Depot, Jill and Dixie are Always a pleasant experience to shop with. Jill and Dixie make shopping at the Home Depot Easy and enjoyable. I know that I can Get in and out of there in a timely manner while still having a pleasant conversation with the two. These two women are extremely knowledgeable and treat me like I am a valued customer. No doubt in my mind that the Middleburg Home Depot has the absolute best pro team in the company! I drive out of my way to come to the store, even though I live less than five minutes away from the Fleming Island store. As long as these run the desk, I will continue to keep my business at This location.
                            by
                              • Recommended
                              Sorry customer service
                              No cashiers I am not an employee of home depot. I want someone to ring me up. Never anyone in the store or they are up front shooting the breeze with each other. Waste of time going there. Just poor management all the way around.
                              by
                                Great service!
                                I purchased an Echo Chainsaw and was very happy to have Devon as my in-store assistant! She was very nice and helpful to me.
                                by
                                  • Recommended
                                  GREAT store!
                                  Always a pleasure shopping at the Home Depot in Middleburg, FL! Always able to find everything we need each & every time! 😁
                                  by
                                    • Recommended
                                    Employees that know things!
                                    It was great having a employee Brent in plumbing actually help me figure out what I needed and give me the words to give me confidence that I could fix the issue I was having.
                                    by
                                      • Recommended
                                      Extra Help When Needed
                                      I needed a very specific and unique piece of hardware and could not find it anywhere. John (in plumbing) took the time to help me and set me up with exactly what I needed to finish my project! Sometimes it's hard to find someone when you need help so I was very grateful for not only helping me but John stuck with it until we found what I needed.
                                      by
                                        No Apple Pay at checkout
                                        No Apple Pay at checkout
                                        by
                                          • Recommended
                                          Nice staff
                                          I was walking around looking lost and your staff was great, tried to help.
                                          by
                                            • Recommended
                                            It's my toy store
                                            It would be unusual to buy a bad product here. If there happens to be a problem with a product, I have never had a issue with returning it.
                                            by
                                              • Recommended
                                              Great Store love it
                                              Great Store love its
                                              by
                                                • Recommended
                                                Very knowledgeable staff
                                                Each time I go into the store there's always somebody that helps me get my project rolling in the right direction.
                                                by
                                                  • Recommended
                                                  Amazing Customer Service
                                                  This location has the best employees. Everyone is friendly and helpful from start theu checkout. I can recommend this store enough.
                                                  by
                                                    Zero registers open and zero help offered
                                                    The title says it all.
                                                    by
                                                      great store
                                                      Tiller i bought worked very well very satisfied
                                                      by
                                                        • Recommended
                                                        Awesome service
                                                        We just moved to the area and have been to this store several times to help with our new house. Every time we have received quick help when needed.
                                                        by
                                                          • Recommended
                                                          Great store to shop at! Staff is always willing to help with a smile!
                                                          I live up in Orange Park, a quarter mile from that other brand x store. I drive past 2 of the brand x stores to shop at this store #6935 as I can always get friendly help and knowledgeable advice at this store and the prices are competitive.
                                                          by
                                                            • Recommended
                                                            Still a "Big Box"
                                                            I don't normally shop at "Big Box" stores but needed something that was only available at Home Depot. when I walked in Ashlynn was awesome. her friendliness and personality made it feel more like a small town hardware store.
                                                            by
                                                              Showing 1-30 of 571 reviews

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