#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(860)343-6762
Tool & Truck Rental(860)343-6768
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
909 Washington St
Middletown, CT 06457
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Customer Store Reviews

  • 4.6 out of 380 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (380)
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Showing 1-30 of 380 reviews
Easy to Shop
I have only had positive experiences at this store. From Nancy in Kitchen Appliance to the guys that will trim lumber for you, to the various cashiers, to the paint department ...everyone has in the last 12 years I have been coming here have only been friendly, helpful people who aren't lazy and do a great job. It's just a store but it's the most comfortable one to shop at compared to any kind of retail. I don't always need to shop here but it's pleasant when I do.
by
    • Recommended
    Great houseplant selections
    This is one of two home improvement stores in the area that always has a great selection of plants. They stock multiple species of Hoyas which I am always on the hunt for and they are well taken care of. I greatly appreciate it.
    by
      • Recommended
      Awful customer service
      We’ll never shop there again terrible customer service. That’ll be the last Home Depot able to
      by
        Nice staff
        Cashier was friendly and made our family feel welcome.
        by
          • Recommended
          Fantastic employees
          Every time I need products to complete my jobs the people at Middletown Homedepot are there. Noah Hallden, MacKenzie, Carley, Jimi are always fantastic. Keeps my sanity in the crazy work path. Thank you Middletown Homedepot.
          by
            • Recommended
            Friendly staff in Middletown!
            We had to go to Middletown because our local HD didn't have the item we were looking for. A guardrail for scaffolding. We were pleasantly surprised by the friendliness of the staff which made it well worth the drive there.
            by
              • Recommended
              Great customer service, great product selection and good prices.
              I had two occasions to visit the Berlin, CT store and the paint department individual, Ralph, on both visits and Lana B in hardware along with Rita in self check out made both visits pleasurable and made it possible to accomplish our purpose .
              by
                • Recommended
                Great products
                I am a DIY individual and their pricing is quite good.
                by
                  • Recommended
                  Customer Service Excellence
                  I have shopped six times at this location in one month. John and Claudia were excellent in providing customer service!! Professional, knowledgeable, friendly and always with a smile! Products were plentiful; overall assistance in the aisles was good.
                  by
                    • Recommended
                    Staff makes the difference at this Home Depot
                    My experiences with Home Depot have been positive, but this store has an exceptionally pleasant helpful staff.
                    by
                      • Recommended
                      The Isles are too cluttered.
                      It’s kind of a pain in the backside to get around all the stuff in the isles, especially in the front of the store.
                      by
                        • Recommended
                        Great service
                        Manager was friendly and very helpful.
                        by
                          • Recommended
                          Home Depot Middletown Ct
                          Ask for Jermaine the store clerk to help you. He was outstanding with being helpful and answering all our questions lawn tools. Great Job!
                          by
                            • Recommended
                            Fast check out at store
                            I bought locks at the store
                            by
                              • Recommended
                              Great employees
                              Great employees: you have two superstars in your store, Nancy from appliances and Geldine, one of your managers.
                              by
                                • Recommended
                                Great people
                                The staff were so friendly and helpful and knowledgeable! Greeted me at the door, offered to help, led me to the product andsmiled and thanked me on my way out!
                                by
                                  • Recommended
                                  Vigoro lawn fabric staples
                                  These stakes keep the fabric down despite high winds...I had never used them previously, now I need more....
                                  by
                                    • Recommended
                                    Fake Milwaukee Exclusive Offer
                                    See below for pick up availability.FREE Curbside Available MilwaukeeM18 FUEL 120 MPH 450 CFM 18-Volt Lithium-Ion Brushless Cordless Handheld Blower W/ M18 5.0Ah Battery Though local stores have over 20 of this item, they will not sell it in store. My work does not have an online account, therefore I made my purchase elsewhere. Gardening Associate was very helpful looking for this product as a complete set but it became clearer by the ad, its the tool plus free battery. The store just refused to sell it.
                                    by
                                      Best Home Depot in CT
                                      I go to a home improvement store at least 15 times a week, and always enjoy going to this store the best. The employees are fantastic and knowledgeable. I cannot say the same about other stores. They are quick to help me when I have a question. Shout out to: Chris and Dave in hardware for helping me track down some frustratingly hard to find fasteners. Scott in plumbing for his knowledge in helping me get the right parts when I wasn’t sure how to proceed. The wonderful cashiers and service desk for being welcoming. Andy for always helping however he can. Charlie for being a great forklift driver and loader. Pat at the pro desk for always getting me the best prices he can Thanks guys and gals for making an otherwise draining work day have a little bit of sunshine in it!!
                                      by
                                        • Recommended
                                        Middletown, CT Home Depot hooked me up
                                        Bought a shelving unit for $199 and went back one week later to buy another. It was now on sale for $169. Rang up at full price but Edward had a supervisor come with me and verify pricing. I mentioned my prior purchase and he sent me to Carly in customer service who refunded the difference from my purchase the week before. Saved me $60......if they're still on sale I may go buy two more.......
                                        by
                                          • Recommended
                                          helpful staff
                                          In all departments, I found the staff to be knowledgeable and helpful.
                                          by
                                            • Recommended
                                            overall shopping experience.
                                            I purchase a lot of my remodeling needs at the home depot, For the most part,I can find what I need. I must say, that my local store is staffed with personable, friendly, and helpful emplyees.
                                            by
                                              • Recommended
                                              Friendly employees
                                              Middletown store has always been very helpful searching out products for me. Cashier and loaders are very pleasant.
                                              by
                                                • Recommended
                                                Complements to the associates
                                                I’ve been to many Home Depot’s throughout CT and nowhere has as competent and friendly associates as Middletown.
                                                by
                                                  • Recommended
                                                  Does not have bags for merchandise bought
                                                  This store doesnt have bags. Cashier told me they dont buy bags to give the customers to carry their stuff out to their car.
                                                  by
                                                    Great
                                                    Always have what I need in stock or able to order in day or so
                                                    by
                                                      • Recommended
                                                      Excellent selection of goods
                                                      I bought dishwasher just like I was looking for a long time
                                                      by
                                                        • Recommended
                                                        service
                                                        good service and prices
                                                        by
                                                          • Recommended
                                                          The people who work at this Home Depot go above and beyond to help their customers! I'm making th...
                                                          The people who work at this Home Depot go above and beyond to help their customers! I'm making this my "go to" store!
                                                          by
                                                          • Verified Purchase
                                                          • Recommended
                                                          Good clean store with helpful employees.
                                                          Good clean store with helpful employees.
                                                          by
                                                          • Verified Purchase
                                                          • Recommended
                                                          Showing 1-30 of 380 reviews

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