#1 Home Improvement Retailer

Customer Store Reviews

  • 4.5 out of 381 reviews
94%Of Customers
Recommend This Store
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Showing 1-30 of 381 reviews
Love the large size of the store as it provides a lot of products including the seasonal gardenin...
Love the large size of the store as it provides a lot of products including the seasonal gardening area. However I think they should have had a separate cash register only for the propane tanks and maybe the live gardening products. Saw a customer that only wanted a propane tank but had to wait on the Covid line
by
  • Verified Purchase
  • Recommended
All of the staff were super friendly and helpful.
All of the staff were super friendly and helpful.
by
  • Verified Purchase
  • Recommended
This store is wonderful nice friendly and helpful employes .I have been to the bigger stores and ...
This store is wonderful nice friendly and helpful employes .I have been to the bigger stores and its the same to me but this one is closes to my home which saves on gas and i like that i get all that i need here and more like when i went to purchase some soil to start my summer garden i needed 2 bags of soil a small and larger bag i ask the employer to help me put it in my shopping cart he told me he got it and lifted the very very heavy bag by himself into my cart now what more can i ask for. The only thing is i forgot to pay attention to his name so i could let HD know about this worker. Thank you Sir again.
by
  • Verified Purchase
  • Recommended
The cashier was excellent She gave us the opportunity to open a home deport credit card and saved...
The cashier was excellent She gave us the opportunity to open a home deport credit card and saved us $50
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  • Verified Purchase
  • Recommended
Staff is always helpful
Staff is always helpful
by
  • Verified Purchase
  • Recommended
Nicely located store, just needs more people to help the customers.
Nicely located store, just needs more people to help the customers.
by
  • Verified Purchase
  • Recommended
Store is normally well organised and easy to find Items, staff is also very helpful.
Store is normally well organised and easy to find Items, staff is also very helpful.
by
  • Verified Purchase
  • Recommended
This location has been around for many years. It's ok, it's a much smaller store than most, they ...
This location has been around for many years. It's ok, it's a much smaller store than most, they don't carry as much as the other stores. I don't always find what I'm looking for but I will 5 stars to employees Veronica & Ms.Cleo for excellent customer service. Store was fairly clean.
by
  • Verified Purchase
  • Recommended
The sore is small but they helped me get a fridge and got it quickly . very pleasant and helpful
The sore is small but they helped me get a fridge and got it quickly . very pleasant and helpful
by
  • Verified Purchase
  • Recommended
Store agent by the name of Ivan seems to have gone out of his way to assist me and continued to d...
Store agent by the name of Ivan seems to have gone out of his way to assist me and continued to do so until I made a decision. And he was very informed about the product I purchased.
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  • Verified Purchase
  • Recommended
The store was clean and organized.
The store was clean and organized.
by
  • Verified Purchase
  • Recommended
Home Depot is my number one store. Cuz I always feel like home at Home Depot. Home Depot is not ...
Home Depot is my number one store. Cuz I always feel like home at Home Depot. Home Depot is not like next door. Home Depot got the key of customer’s happiness.
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  • Verified Purchase
  • Recommended
Great Costumers Service
Great Costumers Service
by
  • Verified Purchase
  • Recommended
Caron, Pro representative, is so nice, friendly, helpful, and professional. I will come to her de...
Caron, Pro representative, is so nice, friendly, helpful, and professional. I will come to her definitely next time for help. I wish everyone will be like Caron.
by
    • Recommended
    the girls in appliance were so nice. Margaret helped me find what i needed took the time to expla...
    the girls in appliance were so nice. Margaret helped me find what i needed took the time to explain it to me and made sure all of our questions were met. i was hesitant after going to gateway mall home depot and had such a bad experience but i reccomend this place to everyone. and the young man in plumbing stopped to help me and my daughter with the washer hoses etc. so happy. keep up the good work home depot.
    by
    • Verified Purchase
    • Recommended
    The store is convenient and you can find almost everything you are looking for
    The store is convenient and you can find almost everything you are looking for
    by
    • Verified Purchase
    • Recommended
    Good customer service from Pauline and Monique at the self check out
    Good customer service from Pauline and Monique at the self check out
    by
    • Verified Purchase
    • Recommended
    The customer service here is AWESOMEE!!!! Out of all the home-depot in Brooklyn- this one has the...
    The customer service here is AWESOMEE!!!! Out of all the home-depot in Brooklyn- this one has the best CUSTOMER SERVICE EVERR! There is not one time I have been here and never received help with anything- and trust me- I've been here QUITE A FEW TIMES. I was about to get a part time job in this store that's how many times I've visited and purchased! (SMILE) And every single time- the CUSTOMER SERVICE was EXCEPTIONAL! This home- depot is the Chick-Fil-a of Home Depots!
    by
    • Verified Purchase
    • Recommended
    I would recommend anyone to this Home Depot...and once again I’d love to thank Monique for making...
    I would recommend anyone to this Home Depot...and once again I’d love to thank Monique for making sure I got the correct paint while checking it at the cashiers check out
    by
    • Verified Purchase
    • Recommended
    The store was properly organized and everything in place with the workers willing and able to hel...
    The store was properly organized and everything in place with the workers willing and able to help..Big shout out to Monique for helping me make 6 keys while helping the other customers at the self check out
    by
    • Verified Purchase
    • Recommended
    Even though this Home Depot is small in comparison to the ones on Long Island, I was able to get ...
    Even though this Home Depot is small in comparison to the ones on Long Island, I was able to get the items that I needed to completed the job I'm doing in Mill Basin. It is conveniently located with very friendly and helpful employees. I enjoy shopping at that store.
    by
    • Verified Purchase
    • Recommended
    easy to shop
    easy to shop
    by
    • Verified Purchase
    • Recommended
    Enjoyed working with Caron!!
    Enjoyed working with Caron!!
    by
    • Verified Purchase
    • Recommended
    I used the HOME DEPOT APP to find items and I was HIGHLY MISLEAD THE ITEMS WAS NOT IN STOCK! ACCU...
    I used the HOME DEPOT APP to find items and I was HIGHLY MISLEAD THE ITEMS WAS NOT IN STOCK! ACCURACY 100% LACKING DAMAGED ITEMS STILL ON SHELVES THIS COMPANY STILL ISN'T CONCERN ABOUT QUALITY ITEMS THEY SELL AND RETURN POLICY IS THE 3RD DEGREE OF INTRUSIVE! IF I WANTED MY MONEY BACK FINE ( WITH NO RECEIPT) YES ID but just TO EXCHANGE AN ITEM WORTH $10.00 I wouldn't shop as much! Especially at GATEWAY LOCATION 11239. HORRIBLE TO TALK TO ANYONE OVER THE PHONE!
    by
    • Verified Purchase
    Worst store for cleanliness, inventory and employees.
    Worst store for cleanliness, inventory and employees.
    by
    • Verified Purchase
    Staff are very helpful and focus at this location, been to other Home Depot store and leave witho...
    Staff are very helpful and focus at this location, been to other Home Depot store and leave without locating the items I needed, no one around to help you.
    by
    • Verified Purchase
    • Recommended
    Friendly and knowledgeable staff!
    Friendly and knowledgeable staff!
    by
    • Verified Purchase
    • Recommended
    Monique was very pleasnt
    Monique was very pleasnt
    by
    • Verified Purchase
    • Recommended
    PRISCILLA AT THE PAINT DESK HELPED ME A LOT IN SELECTING MY COLORS AND WAS REALY NICE.
    PRISCILLA AT THE PAINT DESK HELPED ME A LOT IN SELECTING MY COLORS AND WAS REALY NICE.
    by
    • Verified Purchase
    • Recommended
    Highly recommended Home Depot store!
    Highly recommended Home Depot store!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 381 reviews

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