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Filter Reviews By:Rating, Profile, Gender, Age (478)
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Showing 1-30 of 478 reviews
Jun 3, 2021
It was HUGE and very well stocked. The staff was very very helpful! Will definitely come back a...
It was HUGE and very well stocked. The staff was very very helpful! Will definitely come back again.
by
Verified Purchase
Recommended
May 29, 2021
Kiara and Sharlene in appliances were very helpful.
Kiara and Sharlene in appliances were very helpful.
by
Verified Purchase
Recommended
May 28, 2021
The store employees are always friendly. The manager is a great guy and his leadership skills sh...
The store employees are always friendly. The manager is a great guy and his leadership skills shows due to the professionalism work the employees.
by
Verified Purchase
May 26, 2021
This review is based on my experience on 5/25/2021. This was an app purchase and store pick up. I...
This review is based on my experience on 5/25/2021. This was an app purchase and store pick up. I purchased a 40V Ryobi lawn mower. 1 person wait at the pick up counter at 3 pm, about 2-3 minutes. Shala pleasantly took my info and asked for a minute to get my item. Came back out with a big box and I proceeded to take it home. Opened the box, charged the battery. I was getting a charger error and took just the battery and charger back. Janella was the next person who assisted me with the exchanged, Shala asked her to reach out to Sean, who got me a replacement battery and charger. We tested it at the store and confirmed the one I have was faulty. All in all about a 5-10 minute process. I got hone, took the mower and the rest of the parts out of the box and noticed it was used (rusting on bolts underneath plus dried cut grass). Loaded everything back in the box and took it back to the store. Ariel assisted with the exchange and Sean got a whole palette-full of new units. Caroline explained that it could have been a mislabeled return or open box. Took about 20 minutes since Sean had to get a forklift. Everyone I interacted with were very pleasant and empathetic with me and my situation. There was a gap with how I ended up with a used unit, but the behavior of the staff at the online pick up / returns counter that afternoon made it less annoying/inconvenient than it would’ve felt like.
by
Verified Purchase
Recommended
May 9, 2021
The associate was very friendly and helpful to do a speedy checkout
The associate was very friendly and helpful to do a speedy checkout
by
Verified Purchase
Recommended
May 6, 2021
The store and parking were trashy. No shopping carts at the door.
The store and parking were trashy. No shopping carts at the door.
by
Verified Purchase
May 3, 2021
excellent with everything
excellent with everything
by
Verified Purchase
Recommended
Apr 30, 2021
On 4/30/21, department manager Cedric jumped me in the line while I had only ONE ITEM. He did thi...
On 4/30/21, department manager Cedric jumped me in the line while I had only ONE ITEM. He did this so rudely and didn't even explain himself. The cashier said he was doing a price check but not even the customer was in the line. So I asked the cashier, next time I enter the store I can reserve my spot in line while I go shop then? She had nothing to say and both did a great disservice as the woman who was allowed to skip me took 5 mins to check out with taking out a HD acct #, etc. only to say at the end that she wasn't interested. Shameful behavior Cedric, shameful and rude.
by
Verified Purchase
Recommended
1 found this review helpful
Apr 27, 2021
Nice and clean store. Everything was easy to find. I was in appliances looking for a fridge and p...
Nice and clean store. Everything was easy to find. I was in appliances looking for a fridge and purchased one with the help of Kiara in appliances. She was very nice and patient with me the whole time.
by
Verified Purchase
Recommended
Apr 16, 2021
over all the store is organize.
over all the store is organize.
by
Verified Purchase
Recommended
Apr 12, 2021
it's busy but not a reason that employees lose their focus on customer friendly service...
it's busy but not a reason that employees lose their focus on customer friendly service...
by
Verified Purchase
1 found this review helpful
Apr 7, 2021
CC counter Shala and Jessica are really nice and professional, awesome!!!
CC counter Shala and Jessica are really nice and professional, awesome!!!
by
Verified Purchase
Recommended
Mar 30, 2021
Very good customer service all time, always smile and welcome. well organized store. most of the ...
Very good customer service all time, always smile and welcome. well organized store. most of the items available. I found everything here.
Lumber dept. to appliance. or garden section always satisfaction service. Overall the manager always keeps eye on customer's request.
Having a good price.
I always going this Home Depot.
by
Verified Purchase
Recommended
Mar 30, 2021
This is my favorite HD, convenient and neat place for shopping, nice staffs...
This is my favorite HD, convenient and neat place for shopping, nice staffs...
by
Verified Purchase
Recommended
Mar 13, 2021
Duh I was NOT at a Missouri store I was at the Keller TEXAS 76248 store get your website fixed. ...
Duh I was NOT at a Missouri store I was at the Keller TEXAS 76248 store get your website fixed. It gets an F for wasting my time.
by
Verified Purchase
Mar 5, 2021
Great friendly helpful staff!!
Great friendly helpful staff!!
by
Verified Purchase
Recommended
Feb 11, 2021
I feel welcomed. Items are in stock and cashiers there to help.
I feel welcomed. Items are in stock and cashiers there to help.
by
Verified Purchase
Recommended
Jan 8, 2021
Although I am not in any home maintenance trade I do as much as I can around my own house and rel...
Although I am not in any home maintenance trade I do as much as I can around my own house and rely quite a bit on the expertise I am able to find at my local Home Depot Store. The people are always helpful and I have always been able to find the help I need for all of my home projects. Thank you #6546 Missouri City Home depot.
by
Verified Purchase
Recommended
Jan 5, 2021
Everyone always helpful and friendly
Everyone always helpful and friendly
by
Verified Purchase
Recommended
Dec 27, 2020
Friendly associates made other product recommendations
Friendly associates made other product recommendations
by
Verified Purchase
Dec 23, 2020
Excellent service staff & collection of goods
Excellent service staff & collection of goods
by
Verified Purchase
Recommended
Dec 21, 2020
Clerk mixed up my credit card with another person’s name. Took 1/2 hour to get transaction comple...
Clerk mixed up my credit card with another person’s name. Took 1/2 hour to get transaction completed.
by
Verified Purchase
Dec 14, 2020
I find everything I could possibly need for all my home improvement projects and all at a very co...
I find everything I could possibly need for all my home improvement projects and all at a very competitive price. The employees are also very helpful and some go above and beyond in assisting.
by
Verified Purchase
Recommended
Dec 12, 2020
This is an especially helpful HD. that's why I go there. It is clean , smells good and everything...
This is an especially helpful HD. that's why I go there. It is clean , smells good and everything is in a logical place. done.
by
Verified Purchase
Recommended
Dec 7, 2020
clean store.good variety.
clean store.good variety.
by
Verified Purchase
Recommended
Nov 28, 2020
Customer service is ok. Staff here is very rude
Customer service is ok. Staff here is very rude
by
Verified Purchase
Recommended
Nov 27, 2020
The sale cashier Vanessa was very helpful and kind she checked me out with great energy and smile...
The sale cashier Vanessa was very helpful and kind she checked me out with great energy and smiled the whole time
by
Verified Purchase
Recommended
Nov 26, 2020
good service and suitable for shopping.
good service and suitable for shopping.
by
Verified Purchase
Recommended
Nov 25, 2020
The associate Evan was friendly And Service was prompt.
The associate Evan was friendly And Service was prompt.
by
Verified Purchase
Recommended
Nov 23, 2020
Sale Cashier Latoya The young black male with eye glasses.( I apologize that I didn’t not get th...
Sale Cashier Latoya
The young black male with eye glasses.( I apologize that I didn’t not get this young man name ) please forgive me) But I can’t let him go unnoticed THESES GUYS was excellent in their customer service skills that I wasn’t expecting..
I really wish you can acknowledge both of them.