Reviews for Morgan Hill #8572

Amazing staff especially the guy the named Rent. Please tell him thanks for the talk it helped me out.

Very friendly and helpful staff. Thought I must have looked lost as I had 4 different employees ask if they could help me. One even looked in my cart and asked me about the light bulbs I was about to purchase. He suggested a different bulb other than what I had. He was right in the color that bulb produced. Thanks!

The store was maintained very well and kept stocked very nicely. Unlike other stores in San Jose.

I had a decent experience. Didn't like that the just let go quite a few associates. Other than tht the experience was good.

This is not my local store, but it beats my local one hands down. Clean, good helpful people, standard HD layout, large selection, great freeway access.

Your returns register were a little cluttered but the girls are very nice

great products great service ! purchased a product only available at home depot

I always find what I need here. Always. Sometimes I have to look for someone to help me, but when I do they are always knowledgable and friendly.

Less than 2 years ago, I wrote to the President of Home Depot complaining the unacceptable service I received at the customer service department of this store. This week I received service from the same customer service department but with different employees (3 of them) that blew my mind. One particular one which I cannot name actually took charge of a special order that could not be completed while I was at the store because the nursery manager was not in. This customer service agent took charge of following up with the appropriate department and placed my order the following day. Further hiccups caused by the vendor was mitigated by this customer service agent and two of her co-workers. They actually followed up and called me back, PROMPTLY! Amazing turnaround of this customer service department that was a disaster not that long ago! Whoever is responsible, congratulations! and Thank you.

Associates were helpful and readily available. The cashier was friendly, cheerful, knowledgeable, and just simply put a smile on my face. The whole shopping experience was much easier than I expected. No, this is not a fake review. I really mean this, and I almost never take time to write reviews. :D

I come here a lot and often need help finding things or loading in my car. Everyone is very friendly and helpful. I always leave happier than came in. Also returns are always easy.

I am allways happy when I leave your stores.the help I receved was quick and the right things .stove .fridge .mikecowave .dishwasher

All staff is super helpful and I tend to ask a million questions. They truly go out of their way to help! I'm always able to find anything I'm looking for.

Rient is the best associate I have ever come to encounter at Home Depot. He is knowledgable, friendly, and efficient!

See Mike in lumber at MH Home Depot for the best service. I needed a 4x8x3/4thk sheet of plywood cut into 4 pieces for shelving and Mike helped with the selection of the material and the cutting of the plywood and had me out of there is less than 30 minutes. I had tried to get this job done at ACE/Johnson and they declined to do the job because they had closed their "door shop" last summer and couldn't do jobs like this anymore so I tried MH Home Depot and got the job done way faster and cheaper than I had in the past with ACE/Johnson.

The store is well managed. It seems all associates understand their role, tasks, and are trained. It starts at the top, in my opinion, the overall customer satisfaction I experience when at MH HD. D'Avalon does a great job by taking ownership of the store and ensuring I get what I need timely in terms of product, service, and "how-to" advice. A few mentions on certain associates that go above and beyond: Rient - great, helpful, very friendly and knows a lot Jon - Great, very knowledgable and helpful Chuck - great, knowledgable Chuck - Great D'Avalon - great store leader Ron - knowledgable, my friend too I've built some good relationships with many people there. So they are now my friends Keep up the great work! This store should be recognized by Corporate as a model store.

Very easy to find what I was looking for. Will shop there again soon.

Everyone was very helpful and nice! I was able to find everything I needed to start my paint project. I'm painting my room and the paint lady was very helpful. She got me everything I needed and walked me through the store to get it.

Great customer service, they always have the product I need

The Morgan Hill store is a Mini Home Depot, it doesn't carry all the products as in a normal size store. If you live here and work in Morgan Hill supply options are limited . So with that being said if you know what they carry and how to navigate the store I can recommend this store . most of the associates are friendly and knowlagable and usually helpful. As a coustomer who is in the store at least twice a day because of convience I've been mostly happy. I do know the store well and what they do and don't carry so not to waste time showing up because I'm looking for something . The store is kept neat and clean the parking is about as you could expect for any retailer .Early in the morning things get backed up with many contractors buying supplies for the day. Late morning to late afternoon is a good time to shop as mostly Home Owners are shopping .

Needed some silicon to seal my RV windows and a associate knew exactly where the silicon was andthe variety was more than I ever imagined.

I visit this Home Depot often, it is clean and usually has the products I need. The checkout lines are usually short so my time is not wasted.

Always know that I will leave the store ready to start my project. Consistently successful shopping trip!

I was extremely happy with the help I received and would definitely tell my friends and family about my experience.

If you are know your product be able to find quickly at times the knowledge of the associate is a little less then should be

I was pleased when the gardening cashier asked if I would like to apply for a Home Depot credit card and she told me about how I would receive a substantial portion of my purchase at no cost. I will soon have a Home Depot credit card and it only took me 3 minutes.

Was very happy with the number of associates wandering the floor, never had to wait. Very knowledgeable staff. Thank you.

I have been a customer of Home Depot Morgan Hill for 3 years since moving here. I have always left the store with everything that I came looking for which is rare in retail stores these days. Whenever I did need help, I could always find someone nearby if not approached first by an associate. I am a very satisfied customer. Keep up the great work!

helpfull staff ,cleanstore. sometimes hard to find an assistant to find merchandise,but helpfull after. most of the time that visted this store (i), i was told where to find the procduct that i wanted to buy, but had to wait for someone to help me ,short on staff at all homedepot stores.

See my written comments about your survey that in my opinion STINKS. More importantly see my comment about the support and SERVICE Matt from the garden area provided me on the purchase of the 4 items i bought. He was absolutely GREAT and I'm sure a very good attribute to the store.