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Filter Reviews By:Rating, Profile, Gender, Age (449)
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Showing 1-30 of 449 reviews
Jan 17, 2020
Got some great folks there..especially if you're lucky enough to meet Kevin or Julio!
Got some great folks there..especially if you're lucky enough to meet Kevin or Julio!
by
Verified Purchase
Recommended
Jan 15, 2020
It would be nice to check out with a person most have great smiles
It would be nice to check out with a person most have great smiles
by
Verified Purchase
Recommended
Jan 9, 2020
This store and its employees are amazing and so kind.
This store and its employees are amazing and so kind.
by
Verified Purchase
Recommended
Jan 6, 2020
We received exceptional customer service over the phone as the rep found our sought after item on...
We received exceptional customer service over the phone as the rep found our sought after item on the clearance table, quoted the price and offered to leave it at the returns desk for us to pick up and not hunt all over the store for the clearance table! This was on a Sunday afternoon.
The next day's shopping gleaned us Dr Phil who was a jewel and who truly "measured up"!
Store was neat and clean and associates were friendly and helpful.
Great going!!
by
Verified Purchase
Recommended
Dec 15, 2019
There was a young man named Jacob in lawn and garden who helped us out and went beyond the call o...
There was a young man named Jacob in lawn and garden who helped us out and went beyond the call of duty! He helped us out and even helped us to our car! Sweet, amazing young man!
by
Recommended
Dec 9, 2019
Cashier, Traci, was so nice and friendly. She brightened my morning and I left the store with a h...
Cashier, Traci, was so nice and friendly. She brightened my morning and I left the store with a happier perspective. It was nice to see her smiling face and dressed nicely, like she appreciates her job and people she meets.
by
Verified Purchase
Recommended
Nov 9, 2019
great local store nice employees luv the garden section in the spring lots of knowledgeable emplo...
great local store nice employees luv the garden section in the spring lots of knowledgeable employees that offer to help you find things you need!!
by
Verified Purchase
Recommended
Nov 1, 2019
All the times I have shopped at this store, the staff is always eager to help you. There’s no sho...
All the times I have shopped at this store, the staff is always eager to help you. There’s no shortage of people to grab for assistants when needed,and everyone is always friendly.
by
Verified Purchase
Recommended
Oct 27, 2019
Staff in the store were friendly and helpful. My purchase was quick and easy thanks to Stephen in...
Staff in the store were friendly and helpful. My purchase was quick and easy thanks to Stephen in Appliances.
by
Verified Purchase
Recommended
Oct 26, 2019
Check out JD in Plumbing, he is helpful courteous and fun Thanks JD
Check out JD in Plumbing, he is helpful courteous and fun
Thanks JD
by
Verified Purchase
Recommended
Oct 8, 2019
There are plenty of employees in each area to help if you need it. I find that employees will ask...
There are plenty of employees in each area to help if you need it. I find that employees will ask me if I need help as I walk past them. Loading is easy because there are employees assigned just to load your order if you need it. I find the employees are very knowledgeable about specific items if you ask.
by
Verified Purchase
Recommended
Oct 2, 2019
I love Home Depot and this store is always well stocked with what I need.
I love Home Depot and this store is always well stocked with what I need.
by
Verified Purchase
Recommended
Sep 27, 2019
I LOVE YOU!!!!!!!
I LOVE YOU!!!!!!!
by
Verified Purchase
Recommended
Sep 26, 2019
Employees make the store and this store has GREAT employees!!! They are always eager to help and...
Employees make the store and this store has GREAT employees!!! They are always eager to help and the store manager keeps this store running like a well oiled machine! I've been in the competition and their is NO comparison!!!
by
Verified Purchase
Recommended
Sep 21, 2019
Purchased blinds for our new windows. All associates friendly and helpful. Found the right size...
Purchased blinds for our new windows. All associates friendly and helpful. Found the right size blinds; needed them 48 inches or shorter, not 72. Lowe's only had the longer ones.
by
Verified Purchase
Recommended
Sep 19, 2019
store is professionally run. it's always clean and well stocked. employees are friendly and hel...
store is professionally run. it's always clean and well stocked. employees are friendly and helpful.
by
Verified Purchase
Recommended
Sep 17, 2019
My wife and I Recently have purchased , security doors and a storm doors , Never have wrote...
My wife and I Recently have purchased , security doors and a storm doors , Never have wrote a review on a company . But this story tops any experience I have ever had at any home improvement store . Just ordering the doors was a over the top ordeal . Even had to call the GM to get help . Being in my late 40s I’m not new to home improvements and repairs , the biggest thing to day was , they was coming to install My security doors and storm doors that We had purchased at Home Depot in Powell Tennessee after taking off a half-day vacation to be here during the timeframe that was planned , by the installment company That Home Depot contracts out To , I was contacted by the installer That he was sick in bed and was going to have to cancel . I completely understand anyone being sick , but they did not call untill 10mins till 2 to Cancel the install , the reason I am so upset Is that if he is sick and I do believe he was , they needed to call before 15 mins before the time frame they gave me , I lost a haft days pay all because they didn’t give me proper notice . Even if they had called me a hour in a Vance ,,I could had stayed at work and saved my vacation hours .so I’m out $80 out of my pocket do to poor Organization - Between ordering the doors getting help even at the store and the short notice of cancellation from the installer . And losing a haft days pay do to their lack of organization . I do not ever recommending home depot installing anything , much rather pay a little more and be treated with a little bit more respect .i did talk to the gm Dennis But calls him self bear , really didn’t seem like he cared or even make me feel like my concerns were even validated -validation of some ones Concerns is the foundation of customer relations , this store is a poor example of how to do business .
by
Sep 9, 2019
My husband and I are renovating our guest bathroom. We found super helpful associates who answer...
My husband and I are renovating our guest bathroom. We found super helpful associates who answered all our questions and provided helpful suggestions. The selection of product was also very good. The store was laid out very well and very clean and uncluttered. We will definitely be back!
by
Verified Purchase
Recommended
Aug 14, 2019
I usually have good experiences at The Home Depot in N. Knoxville, but today was exceptional. The...
I usually have good experiences at The Home Depot in N. Knoxville, but today was exceptional. The store was clean, as it usually is, but the employees were all so nice and on the ball. I expressed my need for assistance in getting a very heavy item, and that assistance showed up very quickly. He noticed that I'd gone straight for the register to check out and had the thoughtfulness to stick with me until I checked out. He pushed my cart to my car and loaded the item into the trunk for me. I dealt with 3 employees in total, and each of them were polite, friendly and helpful. I left in a better mood than I had when I arrived. I love this store!
by
Verified Purchase
Recommended
Aug 12, 2019
Home Depot is a great store however the lack of knowledge and customer service is very poor in th...
Home Depot is a great store however the lack of knowledge and customer service is very poor in this specific store. The flooring department manager was very arrogant and useless. I am extremely disappointed in the management , never have I had such horrible service in a Home Depot before and I shop there a lot. With that said I know the Depot is all about customer satisfaction and when you can’t deliver that anymore then it is time to take my business elsewhere.
by
Verified Purchase
Aug 10, 2019
Love the selection of materials and tools, the gloves selection is also great. The app is AMAZING...
Love the selection of materials and tools, the gloves selection is also great. The app is AMAZING I click on it, it automatically knows what store I’m in so I search for a product while I’m there it tells me what isle and bay number to look in, and I’m there in a second
I don’t have to set the store location i am at, it automatically does it .
by
Verified Purchase
Recommended
Jun 30, 2019
Get some cashiers!!!! One cashier and 4 self checkouts open. I am spending $$$ in your store, I s...
Get some cashiers!!!! One cashier and 4 self checkouts open. I am spending $$$ in your store, I should not have to check myself out too!!!
by
Verified Purchase
Recommended
Jun 25, 2019
Recently I was working recently I was working on rehabbing some historic African-American cemeter...
Recently I was working recently I was working on rehabbing some historic African-American cemeteries. I approach the manager and told him about my need to secure the gates to keep illegal activity from occurring. The manager at this Clinton Highway store worked with me helping me to afford the materials and products I need to keep the cemetery secure from illegal activity..
then last night I was having major troubles with a shower faucet, and usually it's hard to find knowledgeable people in the evening at home improvement stores. Again I went to this store and interacted with a man in the plumbing department by the name of Teddy. He was super helpful and super knowledgeable not just with the products with the parts I needed and how I could repair thethe problem
by
Verified Purchase
Recommended
Jun 18, 2019
Great associates at the Pro Desk
Great associates at the Pro Desk
by
Verified Purchase
Recommended
Jun 17, 2019
You will find the employees very friendly, knowledgeable, and very willing to help if you have qu...
You will find the employees very friendly, knowledgeable, and very willing to help if you have questions. There is always someone to load heavy items. You can call ahead and have materials ready to load before your arrive. The parking is great. It's an easy store to shop.
by
Verified Purchase
Recommended
Jun 12, 2019
After I had made my purchase of which Sharon was very courteous and helpful. I was in the parking...
After I had made my purchase of which Sharon was very courteous and helpful. I was in the parking lot and was having a difficult time. Instead of turning and walking way Oland came and offered assistance. I didn't even realize he was any where around. That just doesn't happen! So I went in and spoke to the manager. Kudos to both Sharon and Oland. Great customer service!!!
by
Verified Purchase
Recommended
Jun 10, 2019
store was restocking but still clean and safe
store was restocking but still clean and safe
by
Verified Purchase
Recommended
May 21, 2019
Glen on Pro contractors counter 2451 Schaad Rd. took ownership of the problem and entered a new o...
Glen on Pro contractors counter 2451 Schaad Rd. took ownership of the problem and entered a new order, Saturday morning, the manager from the kingston pike store said he would call up to there but didn't!!! My driver indicted the manager at the KP store acted like he could care less, not really caring about being out of materials!! He didn't follow through after i talked to him on the phone, i was driving down the interstate at 4:30 on a Friday afternoon, so i didn't have access to Work order #'s or part numbers of the materials!! He had all that in front of him, from my driver!!!
by
May 12, 2019
The store was clean and associates were helpful and knowledgeable. They were eager and happy to ...
The store was clean and associates were helpful and knowledgeable. They were eager and happy to assist us.
by
Verified Purchase
Recommended
May 10, 2019
The store smelled like a skunk when you entered the doors. Associates where very unfriendly they ...
The store smelled like a skunk when you entered the doors. Associates where very unfriendly they never spoke, asked if I was finding what I was looking for, or did not asked if they could help. Cashier was very rude and and unprofessional.