#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(541)516-3902
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
300 Nw Quince Ave
Redmond, OR 97756
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Customer Store Reviews

  • 4.7 out of 410 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (410)
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Showing 1-30 of 410 reviews
Great selection
I doubt that I've ever gone into my Home Depot and not found what I went there for..
by
    • Recommended
    EXCELLENT Customer Service!
    We recently purchased blinds from the Home Decor Dept at Home Depot and, the salesperson, Diana Hernandez, went above and beyond to help us in every possible way!! She patiently answered ALL of our questions and she took, what was a very stressful situation and made it fun and enjoyable!! Her professionalism and knowledge of the product was refreshing!!!
    by
      • Recommended
      Our latest visit to the Redmond, Or. Home Depot Store.
      We purchased a Refrigerator as ours in our home is too small and this one has all the size and features we wanted. The lady clerk (Sean) was outstanding in all aspects.
      by
        • Recommended
        well stocked
        clean, well stocked, grateful they are here
        by
          • Recommended
          signing up for vet discount
          Kahy spent a good deal of time trying to get me signed up for the vet discount. Stayed possitive, even though the phone was not cooperating/
          by
            • Recommended
            Overall good shopping experience
            Without fail, employees are available to help- and if one can’t they will find one who can. As am amateur fixer upper and inexperienced homeowner really appreciate how dependable the knowledgeable staff is at redmond Home Depot. Good selection and quality. Returns- easy peasy, always have receipts because they are emailed and I can store them in a receipt file instead of keeping track of paper.
            by
              • Recommended
              Customer service
              Had a very good experience with some knowledgeable, friendly, and helpful, employees.
              by
                • Recommended
                Always has what I need or gets it for me quickly!!
                Very friendly people!! Cameron got all my orders correct or quickly made it correct if it wasn’t, Beverly in cabinets and countertops made my kitchen so beautiful, the girls at the pro desk are SO helpful and saved me $$$$, Jesse in the paint department was always amazing.. all of them and more made building a house easier and we’re so quick to help everything go smooth and save me money. Thank you for the amazing customer service!!
                by
                  • Recommended
                  Helpful help
                  Novice handy person here, appreciate the helpful ‘pros’ working at Redmond Home Depot. Sometimes I’ve had an idea how to do a project or fix something, when I ask, the sales people take time to answer thoroughly. Good diversity of products, helpful sales folks, make it really easy to choose this store over the other major competitor in town.
                  by
                    • Recommended
                    Great team. Made shopping trip easy.
                    I interacted with 3 different employees and they were all great! Bonnie at checkout was really helpful.
                    by
                      • Recommended
                      THANK YOU DEREK!
                      I talked to 5 people 1 even being a manager and got passed along I just about gave up and walked out. But there was no line at Customer Service and Derek actually assisted me. He called Bend and found what I needed and did a wonderful job at being genuine to understand my frustration. The company I work for goes to Home Depot a-lot for parts and i will forever only go to Derek when I’m in need of a specific part because he knows what he is doing. Give him a raise for actually being knowledgeable of your products and policies and outstanding customer service. GO DEREK! No one wants to work anymore so thank you for working!
                      by
                        They’re all good but Redmond Or is the best
                        Just took the online survey “I am a longtime shopper at Home Depot in Redmond Or. “Powell Butte resident “ and here’s my two cents. I have never had a single bad shopping experience at this store not once. Even though the years I have been shopping here I have to say kudos have to be given to both management and employees, great job you guys!
                        by
                          • Recommended
                          Friendly and helpful employees.
                          Rachel and Ken went above and beyond!
                          by
                            • Recommended
                            Great Service
                            Recently bought a couple of major appliances here. The staff really knew their business!
                            by
                              • Recommended
                              Appliances
                              Do not ever buy an appliance and have it installed. Worst experience ever. And don’t expect to get all of your money back all at once. I am still waiting for the rest of my money back. Also, they insinuated I had kept the dishwasher, more or less called me a liar.
                              by
                                Super Helpful
                                We’ve all been there - not an orange vest to be found! But we were continually being asked if we needed help and the employees checked back with us. Great store!
                                by
                                  • Recommended
                                  Helped with what I needed!
                                  I Needed something from the top shelf & a great employee helped me get it down!
                                  by
                                    • Recommended
                                    great store
                                    I ama regular customer at this store.
                                    by
                                      • Recommended
                                      Louse service
                                      Bring help to load appliances, no help here.
                                      by
                                        Great employees
                                        Great customer service at the Redmond, Oregon store. Super helpful and friendly employees.
                                        by
                                          • Recommended
                                          They have hands down the best employee named Cory working customer service
                                          If you ever want to feel like you’re a priority in a store come here when Cory is on shift and I promise you, you will have the most amazing experience shopping. You won’t feel rushed. You will get your questions answered and not feel like a bother, you will get met with kindness and respect. I’ve never reviewed a store. Much less an employee. But I feel so obligated to do so with him due to the experience he gave us while shopping at Home Depot one evening. I’ll forever be a costumer as long as he’s employed there.
                                          by
                                            • Recommended
                                            Great customer service
                                            Jeff in hardware is awesome. He went out of his way to ensure that I got my product from the overhead.
                                            by
                                              • Recommended
                                              Cheerful staff
                                              We were dreading running all around the big store to find the unique product we needed , the employee Austin was knowledgeable and very helpful and pleasant, he took us right to everything we needed and made the trip easy and fast. Everyone who works there that we came across was cheerful , we definitely will continue to shop here.
                                              by
                                                • Recommended
                                                Great Customer Service
                                                Sean understood appliances and especially refrigerators. Was very helpful in finding the proper size of refrigerator and with the desired features.
                                                by
                                                  • Recommended
                                                  New Appliances
                                                  We had a wonderful experience with Sean Ferraro, she is an Appliance Specialist at Redmond Home Depot!
                                                  by
                                                    • Recommended
                                                    GREAT STORE
                                                    I WENT INTO THE REDMOND HOME DEPOT WITH A LONG SHOPPING LIST. I WAS REFERRED TO THE CONTRACTOR'S DESK BY AN EMPLOYEE WHO WAS ASSISTING ME, WHEN WE DISCOVERED THE STORE DID NOT HAVE THE AMOUNT OF BIRCH PLYWOOD I NEEDED. LINDA AT THE CONTRACTORS DESK WENT OUT OF THE WAY TO ASSIST ME AND HELPED ME FIND ALL THE OTHER LITTLE PARTS I NEEDED TO COMPLETE MY PROJECTS, THANK YOU LINDA
                                                    by
                                                      • Recommended
                                                      Superb employee
                                                      Natasha was extremely helpful multiple times, once I asked her for helped and she didn't just give me an isle number she went with me to look, the second time she just seen the confused look on my face and asked if I needed help again.... then she helped me apply for a credit card very fast and efficiently
                                                      by
                                                        • Recommended
                                                        Great customer service despite store manager
                                                        If you need any help at this location, I recommend Monica, Bonnie and Cory. These three gals always go above and beyond to help or correct any issues. My one and only interaction with manager Xy was very disappointing after asking for assistance. He gives incorrect info and goes against Home Depot policy. Hot tip: despite what Xy says, Redmond home depot store will match exclusive offers from Home Depot online if the store has all the items to make the bundle deal. I spent hours on the phone to confirm this multiple times with Home Depot main customer service.
                                                        by
                                                          • Recommended
                                                          great service
                                                          we buy stuff from homedepot all the time love how easy it is to return things if you have a problem they have great service there is always someone to help you on whatever you are working onwe bought a fridgerator and love it we have had it for about 2 months it works great
                                                          by
                                                            • Recommended
                                                            Great customer service !!
                                                            I needed a taller toilet, and the staff was so knowledgeable and helpful. The best customer service in a long time
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 410 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              63465 Hwy 97

                                                              Bend, OR 97703

                                                              14.70 mi

                                                              Pro Service Desk

                                                              (541)617-5484

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm