#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(410)629-2164
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11408 Ocean Gateway
Berlin, MD 21811
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Customer Store Reviews

  • 4.9 out of 323 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (323)
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Showing 1-30 of 323 reviews
THE STORE IS ALWAYS CLEAN AND BRIGHT. WE HAVE COME UPON SO MANY GOOD STORE EMPLOYEES. THEY KNOW T...
THE STORE IS ALWAYS CLEAN AND BRIGHT. WE HAVE COME UPON SO MANY GOOD STORE EMPLOYEES. THEY KNOW THEIR PRODUCTS AND GIVE YOU TIPS AND HELP WITH ANY QUESTIONS YOU MIGHT HAVE. THEY ARE FRIENDLY AND READY TO HELP.
by
  • Verified Purchase
  • Recommended
Exceptional staff when available, but there are times when the Lumber dept. could use more help. ...
Exceptional staff when available, but there are times when the Lumber dept. could use more help. Everyone working here is friendly, helpful and asked if there was anything else needed for my project. I was thanked for shopping at the store and asked if I wanted to save $25.00 by opening a Home Depot account. Very professional. Thank you.
by
  • Verified Purchase
  • Recommended
The Berlin Maryland store is always clean and well staffed with polite, friendly, professional an...
The Berlin Maryland store is always clean and well staffed with polite, friendly, professional and knowledgeable associates. I enjoy shopping in Berlin because I always get great service and leave with my questions answered and the materials I need to finish my project! Thank You to all the staff at Home Depot Berlin, Maryland.
by
  • Verified Purchase
  • Recommended
Always very helpful staff and well stocked shelves. Always a positive shopping experience.
Always very helpful staff and well stocked shelves. Always a positive shopping experience.
by
  • Verified Purchase
  • Recommended
This store is always a nice friendly visit for me and they always help me if I need it.
This store is always a nice friendly visit for me and they always help me if I need it.
by
  • Verified Purchase
  • Recommended
Lady with short hair in the paint depart was so helpful in all aspects of paint and painting.
Lady with short hair in the paint depart was so helpful in all aspects of paint and painting.
by
  • Verified Purchase
  • Recommended
The thing that is amazing about this particular store is, it's consistent. Every single time I go...
The thing that is amazing about this particular store is, it's consistent. Every single time I go, there are always more then willing to help and friendly employees and they always solve my problems. They are all extremely knowledgeable and always fun too. It's consistently a wonderful shopping experience.
by
  • Verified Purchase
  • Recommended
Love this store. Helpful and friendly employees. Good selection of merchandise.
Love this store. Helpful and friendly employees. Good selection of merchandise.
by
  • Verified Purchase
  • Recommended
Very nice store, your employees are very friendly and helpful.
Very nice store, your employees are very friendly and helpful.
by
  • Verified Purchase
  • Recommended
The best Home Depot I've ever been in!
The best Home Depot I've ever been in!
by
  • Verified Purchase
  • Recommended
Store was very clean. Associates were very friendly. Products were amazing!! Needed assistance an...
Store was very clean. Associates were very friendly. Products were amazing!! Needed assistance and asked a young man by the name of nick. He was very helpfull and friendly. Easy to talk to. Though he said he was quite new he was very knowlegable of the store and product location. Which made our visit so much more convienient!
by
  • Verified Purchase
  • Recommended
We shop at this store often and usually have a very good experience finding what we’re looking fo...
We shop at this store often and usually have a very good experience finding what we’re looking for or getting help from friendly staff. My experience today with Rusty in the paint department went extremely well. He is a very friendly, informative and helpful employee.
by
  • Verified Purchase
  • Recommended
We found everyone to be very friendly, knowledgeable and helpful especially Dusty in the paint de...
We found everyone to be very friendly, knowledgeable and helpful especially Dusty in the paint department.
by
  • Verified Purchase
  • Recommended
Excellent store, employees very helpful. Purchase paint for our bathrooms and the clerk, Dusty, ...
Excellent store, employees very helpful. Purchase paint for our bathrooms and the clerk, Dusty, was very good.
by
  • Verified Purchase
  • Recommended
Store is always clean and well-stocked. Everyone working there is always friendly and helpful. ...
Store is always clean and well-stocked. Everyone working there is always friendly and helpful. And returns are super easy!
by
  • Verified Purchase
  • Recommended
Dusty gave us excellent service in the paint department.
Dusty gave us excellent service in the paint department.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store was uncluttered and easy to shop. Products and aisles were well maintained and associates e...
Store was uncluttered and easy to shop. Products and aisles were well maintained and associates enthusiastically offered to assist me throughout the store.
by
  • Verified Purchase
  • Recommended
I went to the store to get some tile. The boxes of tile were all strapped together, sitting on ...
I went to the store to get some tile. The boxes of tile were all strapped together, sitting on a pallet on the floor. Yeayin provided expert customer assistance by cutting the straps and loading the required number of boxes on the flatbed. Thanks, Yeayin!!
by
  • Verified Purchase
  • Recommended
In shopping at the Berlin, Maryland Home Depot this evening I was just in time to make it before ...
In shopping at the Berlin, Maryland Home Depot this evening I was just in time to make it before the garden shop was closing it's gates for the evening. I asked a woman if I could get 4 bags of mulch and that I needed help because I couldn't lift the bags myself. She volunteered but I said she should get a man to get them because I also needed help putting them in my car. She asked a man and he said he would help me. The cashier or the gentleman helping me never made me uncomfortable about me getting in just as they were closing. She rang up the sale and the man helped me by getting the mulch and putting them in my car. I also decided on a plant and she rang that up as well. I couldn't ask for a better experience in shopping there!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Everyone one was so helpful and noone thought I was a bother with my numerous questions. The cas...
Everyone one was so helpful and noone thought I was a bother with my numerous questions. The cashier Tricia was awesome and the tall gentleman in the paint department (originally from Hazleton PA) Was super helpful. The store had everything we went for at prices we liked, and we even made a couple impulse purchases.
by
  • Verified Purchase
  • Recommended
Dusty was a lot of help and was very kind to us. Will be using the location a lot more !!
Dusty was a lot of help and was very kind to us. Will be using the location a lot more !!
by
  • Verified Purchase
  • Recommended
Always friendly, clean, helpful and well stocked. I enjoy shopping here!
Always friendly, clean, helpful and well stocked. I enjoy shopping here!
by
  • Verified Purchase
  • Recommended
Great service from friendly staff
Great service from friendly staff
by
  • Verified Purchase
  • Recommended
Store is well run and employees are always helpful - Store mgr is Michael Poss and is responsive ...
Store is well run and employees are always helpful - Store mgr is Michael Poss and is responsive to any questions or concerns.
by
  • Verified Purchase
  • Recommended
Very helpful associates and representatives. I liked doing business with them.
Very helpful associates and representatives. I liked doing business with them.
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
Just a great group of people working here.
Just a great group of people working here.
by
  • Verified Purchase
  • Recommended
The store is always clean, I can find what I find what I want most of the time, just have to look...
The store is always clean, I can find what I find what I want most of the time, just have to look for assistance some time, every one is friendly.
by
  • Verified Purchase
  • Recommended
I needed assistance with what I purchased and had questions to ask. Instead there was another sho...
I needed assistance with what I purchased and had questions to ask. Instead there was another shopper in the store that was familiar with what I was looking for. At self check out there were people in the front of me that didn't know how to work the self check out. I would like to see at least 1 cashier instead of a person just standing there to assist you with self check out. Elderly people and handicapped people shouldn't have to go thru this. And the lines get very long when people have alot of items and don't know how to operate self check outs. This is taking jobs away for people that need to work.
by
  • Verified Purchase
  • Recommended
There is no human at checkout. I do not like self checkouts, it is taking jobs from people.
There is no human at checkout. I do not like self checkouts, it is taking jobs from people.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 323 reviews

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