Reviews for Palm Springs #8526

The employees are so helpful! I was genuinely surprised at the response, willingness and support I got from this store. It wasn't a fluke because I was back 4 times in one week and had the same great experience each time. Jackie B., Angel and even the employee that told me my wife was right were incredible employees.

Lots of stock and fast check out too. Friendly helpful staff

Do not go on a Saturday morning as third weekend in a row they only have one cashier working and self service closed and MANY associates walking around the store!

keep your eyes open when you're in the store. Lately the isles are full of merchandise waiting to be put away. Many times you can't get your cart around it. You will often find a forklift or a hand operated pallet jack also sitting right in the middle of an aisle.I've mentioned this several times to management and also in the survey that you can take with your receipt. But they don't seem to mind because if anything the situation has gotten worse. So please be careful at Palm Springs Home Depot

This is a great store with friendly, helpful staff. Never had a bad experience here.

Frank in Plumbing is Exceptional and very helpful. 5 Stars out of 5. I asked a total of 3 employees where I could find a Swamp Cooler Purge Pump. The first 2 employees told me where they might be. So I asked a 3rd employee "Frank in Plumbing" he took me right to the Swamp Cooler Purge pump and handed me the one I needed and asked "if there was anything else he could help me with". Outstanding Customer Service!

This store is clean and well organized, I was able to find items I needed, well stocked and a large variety of choices

90% of the time I'm pleased when I go to this store. my recent experience was very bad though. I needed to get 4" x 6" x 10' long pressure-treated lumber. 13 pieces. At first I was told they didn't have any but then the guy noticed that they did and instead of putting them down on the lowest shelf wits are supposed to be they were 5 feet off the ground. He show me where they were and then walked away. then I found a different person that worked in the lumber department and he had a forklift and he was too busy to stop what he was doing and help me. And actually the forklift would've been the perfect thing to use to try to help me. I'm 65 years old I'm in pretty good shape for my age but I have to tell you that I was completely exhausted by the time I pulled down one at a time these boards that way 40 to 60 pounds apiece. So whoever put them in the wrong place was just being lazy. And the guy on the forklift it wouldn't help me because he was busy. I'm not gonna stop going to that store but in the future when I'm ignored when I need help I will just go find a manager. I don't like to have to do that and I shouldn't have to do that. But if that's what I have to do when I shop at Home Depot from now on I will......It's just too bad that I can't just ask for help from someone in the department. They have to go over their head to get some help. .

Aaron, Angel and Fernando are fantastic employees! They were extremely kind by helping me load my truck. As a woman shopping alone I would’ve been stranded without them.Thank you so much guys!

Go see Bob at The Home Depot in Palm Springs and let him know how great he is!! He deserves it. He's a great person and went above and beyond for me when I was driving all over the desert when all I needed to do was go to this store (only 5 minutes from my home!) and he's just great. All the employees I interacted with were great, but I had called this store before driving there and talked to Bob on the phone, and then met him in person and it was just one of those moments that you are thankful for people who make life better. This is a great store and has great employees.

never ever enough people around to help you often "wait in line" while one lonely employee is helping 3 people. THIS IS NOT THE FAULT OF EMPLOYEES...but management to cheap to hire more or have managers rotate more or have the employees working in the only sit down location for carpeting/floors etc. walk around when they are not busy WHEN THERE IS MORE THAN ONE WORKING, often when you visit store they are just sitting there.

The only issue I have with the store is how the contractors are parking close to the building. There seem to always be more people parked than there are actually parking spots and there are usually a few trucks sticking out onto the area of the traffic flow in the parking lot. I'm waiting for someone to dart out between these trucks. I think this is a safety issue that needs to be addressed.

While shopping here I feel like some of the employees would look at me from a far but never once was I asked if I needed any help. It's very weird. And sad

The store have woderful employees especially 2 young people Alex and Jose really hard working young people so kind and helpful my respect for them

Israel gave awesome customer service it was a great shopping trip.

Super helpful employees , clean store and lots of different products . And fast check out .

Great store. I go their frequently.

I love visiting the garden department of the Home Depot because they have an excellent selection of plants in beautiful healthy condition, and I always find something for my patio.

Being a Contractor I shop multiple Home Depot locations. I feel that The Palm Springs Home Depot is by far the highest in professionalism and cleanliness. The staff are very well rounded and are eager to work with you. I am proud to say that The Palm Springs Home Depot is my Home based store.

Great customer service. Great employees willing to help!

Let's admit if I find myself at home depot: I either have a home project in progress or a job to fulfill, so all in all life is good! But it'd be a whole lot more if when I walk in to a Home depot store I could have a personal assistant shopper that walked with me till I had my whole list in shopping cart. Save me tons of time lots of time

The selection of products repeatedly seems to be greater here and has a better up-to-date options on products. And every time we needed help in tracking down a product/s, the associates have always been extremely helpful. We have rarely had a problem of an item not being in stock, but when we have had to order it/them, H.D. has been very prompt at getting it in. And on the few occasions where something just wan't quite right with the product/s, we have never had a problem returning it/them for a replacement or a different product. Will continue to give them our business!

Good safety practices, Well stocked with all products Fair Prices on all items better than competitors prices Helpful and knowledgeable Employees Cashiers good customer service awesome store!

Great shopping experience. Items on sale were in great supply, two employees assisted me in locating items and several checkout registers were staffed. I was greatly pleased here in relation to my experiences at their similar competitor.....

Joel in the door department was very nice and helpful and courteous - usually I get good service at this store, but Joel was exceptional

Melissa and Denise are the best team members working there . They go out of their way to assist you and help you .

came in to the home depot for the simplest product.As i entered i notice Hector was full of work.I had asked him where can i find what i was looking for.he stopped what he was doing and took the time to help me.

Home Depot went above and beyond to help me resolve an issue. Very pleased with Home Depot and I will continue to shop at Home Depot.

I always find what I'm looking for

Krispy the cashier has excellent customer service! Thank you.