Reviews for Pensacola West #6932

Haven’t shopped here in several years. Was impressed with how number of employees willing to help find what I needed.

I just started a remodeling project on my home near your store your customer service so far started out great and I will hope to see that through this whole project thank you.

Always find what I need. Friendly and helpful staff.

Very satisfied with my experience at this location clean friendly service overall happy shopper

Super helpful! Thanks Paul! Love that my phone works in this store - that way I can always track down my husband! LOL

Great staff, convenient hours and location, and no shortage of competitively priced products. I appreciate the quality customer service and the fact they hire and appreciate veterans.

I personally had a very good experience in this store on this day. Everyone was friendly professional and ready to help even before I asked! Thanks to all of you for providing a great shopping experience!

Richard W was very knowledgeable on finding the items with no bar code and provided a great display of why I love Home Depot!!

I came in to return some item however customer service person Cheryl was so rude, disrespectful and unprofessional. However I continued my visit and returned to pay for items and I encountered one of the most respectful and professional sales person whose name was Andria. She had a nice attitude and made me feel like a valued customer. Moral of the story one apple can ruin your business and a sweet Apple can improve your rating.

Paul Westman was great! He was very knowledgeable, courteous, friendly and engaging! If you are needing doors, go see Paul!

I desired to buy my doors, door hardware, bathroom Assy. And my trim package. I was made aware of the Bud room and saved nearly $ 3k

I started going to Home Depot at the Pinecrest store in Miami The cutler ridge store got damaged in hurricane Andrew but reopened and was my second home. My wife and I relocated to Pensacola Florida and I’m slowly redoing our new home. Always use Home Depot for everything. Actually heading there now replacing old fence, need more wood. Thank you HOME DEPOT

Dale is always so nice and helpful!

Like most home Depot stores I've been in it is very clean. Generally, well stocked and always filled with employees trying to help.

Very old, and poorly laid out store. Not easy to find stuff, even staff told us that. Several aisles where stocking with the big machines they use, blocking many aisles in a row,requiring walking several aisles over just to get back to where emwe wanted. Should be done at night. Only 1 self check out working, and only 1 cashier on a busy Saturday morning. Took forever to pay and people in line were very angry, rightly so.

Found all I came for

Never fail to find what I'm looking for at this location.

The 2 by 12 boards weren't great for my chicken co-op roof

Far Superior store in every way!

I buy all my tools there and have amazing experience.

Good sale on mulch. Purchased 15 bags, received great help loading into our truck. Had two helpers, female and male. Very satisfied with our visit! They did a great job!!!!!

Thank you again Richard for your 20 years of services and your will to still be servimg your community!!!!

The store seems stale and everybody had another agenda. I got the feeling that no one really cared that I was there.

The store always seems to just be running smoothly with the best employees. I also like the fact that we can bring our rather unruly Golden doodles in with no problems.

Bought a new refrigerator. Employees were helpful and quick.

We have always shopped here and the only time we go anywhere else is to price compare! Most times we have to come back to Home Depot!

We have had a little bit of difficulty getting a door install scheduled, we needed to get the measurements scheduled first, and this was the last of seven trips trying to get this figured out, but tonight we had the pros helping us out! We have been trying to get a door replaced in the back of our house, and especially with the rainy season coming up, and tonight we were able to meet Nick who helped us get in touch with the right people to talk to to get this measurement scheduled! Miss Heather came back and assisted us, she was so pleasant and kind and very helpful, and insured that throughout the whole visit we had a great experience, even walking us up to the front and checking us out at the end! Mr. KW came back to assist as well, even though it's not his normal department, and he sat down with us and asked more questions about our project and gave fantastic advice to help make sure we fully understood the process from here, as well as some great recommendations on what we might want to go with to ensure a lasting product that was the right fit for our home. His engagement and patience and help in this situation was so appreciated, and between all three of these employees they really went a long way in ensuring we had a great visit! We were so appreciative of all three of them, they definitely had the pro team working tonight!

Just wanted to say that the cashier JILLIAN went above and beyond. She is awesome.

When I lived in fort Walton I frequented the Home Depot store there and it was great but by no means it compares to the one on west Pensacola. I’ve had the pleasure of meeting Andrew and Dale and I tell you no one has ever made me feel the way they do when they see me in the store. I must also say that the personnel is always pleasant and I’m not just saying that just to say it.

We like to come to this store then our local store . Everything is always in stock. People are friendly and very helpful.