#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)857-0362
Tool & Truck Rental(850)857-0368
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5309 N Davis Highway
Pensacola, FL 32503
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 546 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
Cashiers need to be trained better in customer service and taught how to measure.
Cashiers need to be trained better in customer service, and taught how to measure.
by
    Great store
    Every time I go to the store I have no problem finding what I need
    by
      • Recommended
      Thanks Sammy
      Shopping at the home Depot today with my father and I really want to thank Sammy in the appliance department because she's so helpful and she always goes out of her way to explain all the information not necessarily to me but to my father who asks a lot of questions. Sammy was very thorough as she explained all the warranty information and also was able to help us find the appliances we need to fit our budget for some upcoming rental properties. thanks again Sammy for always being so helpful
      by
        • Recommended
        Fantastic service
        Fantastic service from Julie. Home Depot has been helpful to me and stood behind everything they have sold me.
        by
          • Recommended
          Great store
          I buy everything I need
          by
            • Recommended
            Above and beyond customer service
            Sandra, in the garden section, went out of her way to get me a plastic bag to cover my floor boards so that my car wouldn’t get dirty. She was very courteous and so kind to think of helping me in that little way.
            by
              • Recommended
              Great store!
              Helpful friendly and knowledgeable employees. They have consistently exceeded my expectations.
              by
                • Recommended
                Plenty of stock
                I walked in saw the product line I was after, picked one out went straight to cashier (who was smiling and friendly). Was not greeted by anyone this time but that's rare at this store.
                by
                  • Recommended
                  Good experience
                  The store is clean and well arranged. Although I interacted with only a few employees, all were cheerful,helpful and well informed.
                  by
                    • Recommended
                    grass plugs
                    It is grass, what else csn I say about it?
                    by
                      • Recommended
                      Above and beyond
                      Went in looking for replacement ice maker, they did not carry in the store but Fred Carter went above and beyond trying to help me including calling other stores in town trying to find one, and not other Home Depot stores other appliance stores, never had such excellent service! Thanks Fred!
                      by
                        • Recommended
                        Sammy was awesome
                        Sammy in the appliance department was very knowledgeable and courteous
                        by
                          • Recommended
                          Expert Staff
                          While trying to figure out a solution to my lighting problem, a kind gentleman offered assistance. Jeff in Electrical was very knowledgeable and offered very helpful suggestions. I came home with exactly what I needed! I had really hoped I would run into someone like Jeff! I definitely recommend this store!
                          by
                            • Recommended
                            Great service
                            With so many different appliances available during this smart era, it is essential to have people like Sammy in the Appliance Department to help me choose the right appliance that I need. I was only shopping around for prices on this trip but Sammy was very helpful explained everything to me and even went over some of the warranties and protection plans. Thank you Home Depot and big thank you to Sammy in the Appliance Department
                            by
                              • Recommended
                              Good Garden Department
                              Tammy was very helpful and friendly (Garden Department)
                              by
                                • Recommended
                                Happy shopper
                                Sammy in the appliance department was especially helpful in helping me find a ice maker that I needed for an old model refrigerator. I didn't think that I'll be able to find one but she was able to help me find one online for a great price. Thank you so much Sammy for going out of your way and helping me today
                                by
                                  • Recommended
                                  Outstanding Store
                                  Every time I go in no matter what its for its spotless, Organized and all the employees are so happy to help you
                                  by
                                    • Recommended
                                    Great Floor Associates
                                    We went to this Home Depot that we were not familiar with and walked away with a very positive experience. If what you want a store with associates that are quick and willing to help you find what you are looking for, then go to this Home Depot.
                                    by
                                      • Recommended
                                      Love this store
                                      I was shopping for several parts that I needed to complete a job and a rental property and I needed some assistance with some appliances and Sammy in the appliance department was very helpful she always goes above and beyond. It's so nice to know that my father and I are well taken care of when we shop for our appliances at home Depot and Sammy in appliance department helps us
                                      by
                                        • Recommended
                                        Great selection
                                        Always have what I need
                                        by
                                          • Recommended
                                          Great employees
                                          Sammy in the appliance department was extremely helpful today I was only in there looking to replace a couple of filters and get a couple of parts and I needed some help with some electrics at my house and she was able to arrange and set up an appointment for an electrician to come out to help. It's so nice to have friendly staff smiling faces and people willing to help and don't act like you're wasting the time when you're not in there for a big sale thanks Sammy in appliances
                                          by
                                            • Recommended
                                            Always great help
                                            Sammy in appliances has always been extremely helpful with me and especially my dad. This trip I was only needing help with some mirrors but again Sammy was so helpful and didn't act as if I was ever wasting her time or holding her up from a sale. Thanks again Sammy for your consistent help. It's very appreciated.
                                            by
                                              • Recommended
                                              Great Customer Service
                                              Everyone in the store is pleasant. I am always greeted and employees routinely ask if I need any assistance. Cashiers are great and always thank me for my military service. My last cashier gave me a Home Depot Military Discount Benefit card and explained that I can verify my military service online so I can have the discount applied automatically going forward. I always recommend this store to family and friends.
                                              by
                                                • Recommended
                                                Awesome employees
                                                I was shopping here and was needing help on whether to repair my appliances or just buy all new ones. After speaking with Sammy in the appliance department I am definitely going to go ahead and buy all new appliances she was very knowledgeable and also took the time to go over the extended warranties. she also arranged for an electrician to come out and look at updating my electrics in my 1954 home. Thank you so much Sammy you was a big help. You always are. And thanks Home Depot
                                                by
                                                  • Recommended
                                                  Great service
                                                  Sammy in appliances was very helpful and she always is,. On this particular trip sammy helped my father and I with some appliances that we’re going to have to purchase for an upcoming rental because the existing ones were damaged by tenant. Sammy also helped me find a part on the Home Depot app that I needed to fix my icemaker on my refrigerator. This was so helpful because I was thinking I was going to have to buy a whole new refrigerator. Thanks Sammy for always going the extra mile.
                                                  by
                                                    • Recommended
                                                    Excellent service in paint department
                                                    Sally J Holley was so kind and friendly helping me select products for my RV project.
                                                    by
                                                      • Recommended
                                                      Ask for Sheri in Appliance Department
                                                      Sheri went above and beyond to help me sort through the appliances and ultimately purchase 12 appliances for two new homes. Her efficiency and knowledge of the appliances, and the delivery process were outstanding. Her medical background serves her well at Home Depot because she is precise, solution oriented, quick thinking and efficient. Sheri is exemplary.
                                                      by
                                                        • Recommended
                                                        My go-to store
                                                        This is my regular go-to store for my materials for different jobs I'm hired to do.
                                                        by
                                                          • Recommended
                                                          Great service
                                                          Me and my father were shopping for parts for a job and Sammy in appliances was extremely helpful in helping us locate the filters we needed for a refrigerator. Sammy also showed us several appliances that we need for an upcoming rental. Sammy has always been extremely helpful and it's so nice knowing that she'll help my dad find the parts needed if he has to go shopping without me. Thanks Sammy and thanks Home Depot.
                                                          by
                                                            • Recommended
                                                            Love this store!!
                                                            Excellent store and staff Cashier Delanie was patient and Heather was excellent!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 546 reviews

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