#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(815)220-7402
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4242 Venture Dr
Peru, IL 61354
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Customer Store Reviews

  • 4.8 out of 370 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (370)
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Showing 1-30 of 370 reviews
CUSTOMER SERVICE
WE BOUGHT A FREEZER CHEST. YOUR EMPLOYEE WENT ABOVE AND BEYOUND WE GET IN ARE OTHER STORE IN MY AREA.
by
    • Recommended
    Outstanding Employee-Zach
    I was eyeing a rug but was unsure where I would put it. When I had finally decided—-it was gone. Zach went above and beyond to get me the rug I had my heart set on and for his hardworking efforts, he should be recognized. Thank you, Zach!
    by
      • Recommended
      Great customer service
      My wife and I went looking for an area rug. We tried other stores and carpet outlets, but Home Depot Peru had what we needed in stock. The carpet team member was very helpful.
      by
        • Recommended
        The Peru IL HomeDepot Store # 1977 has great, friendly employees!
        I was in for 3/8” Black tile edging and like many places, there’s non in stock anywhere. So on 12/19/21 at 5:23pm a store associate helped me place an order for some from the incoming soon shipment. Then on 12/22 at 1pm a front desk employee help assist me to order more of the non in stock items I require and have to wait for them upon delivery. Only negatives is the store can’t keep inventory in stock. But their great polite friendly helpful employees make up for this downfall.
        by
          • Recommended
          GREAT STAFF
          Very friendly and ready to assist with what you need.
          by
            • Recommended
            Bad customer service
            5 employees in aisle and all ignore you. Often you can never find anyone, and they know nothing of what they sell. A lot of rude employees that rather be talking to each other and play on phones, and then get mad when you ask for help. It happens almost every visit I have to make to this store
            by
              Christmas Tree Lot
              Nicely decorated, clean garden center tree lot with a large selection of nice looking trees, and they will cut and bundle it for you free of charge.
              by
                Best garden center
                Peru Home Depot has best product selection in the area in garden center. Easily accessible too. Jesus saves! John 3:16 “Bible”
                by
                  • Recommended
                  A+ Tonight
                  With all the shortage of help everywhere I really appreciated all the attention we got tonight when looking at appliances. Very helpful!
                  by
                    • Recommended
                    All decked out for Christmas!
                    Really nice Home Depot in Peru,Illinois! Cheery, bright wellstocked! Jesus saves! John3:16 “Bible”
                    by
                      • Recommended
                      A painless buying experience
                      I bought exactly what I was looking for and enjoyed the experience.
                      by
                        • Recommended
                        GREAT SERVICE !!!
                        Went to Home Depot in need of a fan and washer. Sales associates in two different departments satisfied our needs, answered all questions, were very knowledgeable about the products resulting in satisfactory purchases.
                        by
                          • Recommended
                          I asked for a manager and was not able to get one to help me with a credit issue and missed out o...
                          I asked for a manager and was not able to get one to help me with a credit issue and missed out on a promotion offer. Very disappointing.
                          by
                          • Verified Purchase
                          I wish they carried a little more stuff but the store is just not big enough for that
                          I wish they carried a little more stuff but the store is just not big enough for that
                          by
                          • Verified Purchase
                          • Recommended
                          great store to shop at. i am also a veteran and get a discount every day i shop.
                          great store to shop at. i am also a veteran and get a discount every day i shop.
                          by
                          • Verified Purchase
                          1 found this review helpful
                          If you’re a serious gardener, Home Depot Peru is a must stop. Lots of plants fertilizers,etc. eas...
                          If you’re a serious gardener, Home Depot Peru is a must stop. Lots of plants fertilizers,etc. easy accessibility. Jesus saves John3:3 “Bible”
                          by
                          • Verified Purchase
                          • Recommended
                          Sarah is a huge asset to your company! She is very helpful and friendly. She always has a smile ...
                          Sarah is a huge asset to your company! She is very helpful and friendly. She always has a smile and greets everyone with a smile.
                          by
                          • Verified Purchase
                          Clean store, well stocked and the employees are very helpful
                          Clean store, well stocked and the employees are very helpful
                          by
                          • Verified Purchase
                          • Recommended
                          never had an issue with this store other than the mask non sense which is required by the idiot g...
                          never had an issue with this store other than the mask non sense which is required by the idiot governor
                          by
                          • Verified Purchase
                          • Recommended
                          This store was very pleasant to come into and the help I had in appliances was very good and they...
                          This store was very pleasant to come into and the help I had in appliances was very good and they got me just what I wanted. I will be shopping there more often.
                          by
                          • Verified Purchase
                          • Recommended
                          Jim who was greeting today was so helpful and directed me to everything I needed. He was so good...
                          Jim who was greeting today was so helpful and directed me to everything I needed. He was so good I tried to give him a tip and he stated he would not take it because he was just doing his job, helping people. I wish all employees at businesses had his work ethic. Great job, Jim!!!!
                          by
                          • Verified Purchase
                          • Recommended
                          Home Depot in Peru has employees that have better product knowledge than most. Store is well stoc...
                          Home Depot in Peru has employees that have better product knowledge than most. Store is well stocked and aisles are very clearly marked. Jesus Saves! Romans10:9-10 “Bible”
                          by
                          • Verified Purchase
                          • Recommended
                          Great service, clean store and a nice selection.
                          Great service, clean store and a nice selection.
                          by
                          • Verified Purchase
                          Our house could use a little updating - not remodeling, every little project we tackle Home Depot...
                          Our house could use a little updating - not remodeling, every little project we tackle Home Depot has what we need. The Peru store is our go to and we find this store helpful. We are always satisfied with the quality offer at this store and the help we receive.
                          by
                          • Verified Purchase
                          • Recommended
                          Employees are very helpful.
                          Employees are very helpful.
                          by
                          • Verified Purchase
                          • Recommended
                          Customer service was fantastic. I know that it can be hard and stressful because of the pademic b...
                          Customer service was fantastic. I know that it can be hard and stressful because of the pademic but your employees still take care of us customers and always have smiles on their face. I just wanted to say thank you for all your store does for me and my husband.
                          by
                          • Verified Purchase
                          • Recommended
                          Home Depot is always clean and the sales people are ready to help you find or purchase an item. R...
                          Home Depot is always clean and the sales people are ready to help you find or purchase an item. Returning an item has never been difficult and they all seem very happy and accommodating.
                          by
                          • Verified Purchase
                          • Recommended
                          Associates were knowledgeable, courteous, and overall helpful. Even though door associate was swa...
                          Associates were knowledgeable, courteous, and overall helpful. Even though door associate was swamped she treated me as a very important customer and helped anyway she could, as was the cashier. Very well run, customer friendly store. Thank You
                          by
                          • Verified Purchase
                          • Recommended
                          In general the customer service is usually pretty good but like most hardware stores, it can be d...
                          In general the customer service is usually pretty good but like most hardware stores, it can be difficult to find an associate who can help when it is needed.
                          by
                          • Verified Purchase
                          The store was clean and organized. I liked the attitudes of the employees and the cashier, Antoin...
                          The store was clean and organized. I liked the attitudes of the employees and the cashier, Antoinette , was a great person.
                          by
                          • Verified Purchase
                          • Recommended
                          Showing 1-30 of 370 reviews

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