#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(303)627-3863
Tool & Truck Rental(303)627-3869
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5600 S Chambers Rd
Aurora, CO 80015
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 436 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (436)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 436 reviews
This store is horrible and the employees treat you like a thief when there is a miscommunication ...
This store is horrible and the employees treat you like a thief when there is a miscommunication or misunderstanding especially Johanna & Chris two of the cashiers
by
  • Verified Purchase
Some years ago I felt the service at HomeDepot stores in general was not up to par so I found a c...
Some years ago I felt the service at HomeDepot stores in general was not up to par so I found a competitors store was more helpful. Then later for the same reasons I returned to Home Depot and a real change had happened with floor people much more available and ready to help along with accurate advice when needed. The 1523 store has helped me many times and I am grateful. As a retired Vietnam Vet. I do get a lot of 'thank you for your service' which is not expected but is very much appreciated and I usually respond with a "thank you for the thank you". Great job, Home Depot.
by
  • Verified Purchase
  • Recommended
Scott in windows and doors is the best!
Scott in windows and doors is the best!
by
  • Verified Purchase
  • Recommended
Ron in appliances was professional and knowledgeable. I love shopping with him. Thanks for a job...
Ron in appliances was professional and knowledgeable. I love shopping with him. Thanks for a job well done, Ron!
by
  • Verified Purchase
  • Recommended
All employees were friendly and knowledgeable. The salesperson in appliances was amazing and did...
All employees were friendly and knowledgeable. The salesperson in appliances was amazing and did not give up finding a perfect price and size for our challenging washer and dryer needs.
by
  • Verified Purchase
  • Recommended
Sean in the plumbing department is a great resource anytime I visit
Sean in the plumbing department is a great resource anytime I visit
by
  • Verified Purchase
Employees helpful but not pushy. Explained process
Employees helpful but not pushy. Explained process
by
  • Verified Purchase
  • Recommended
I will always shopping at Home Depot
I will always shopping at Home Depot
by
  • Verified Purchase
I really enjoyed working with Dwight in the paint department! He knew exactly what I needed, com...
I really enjoyed working with Dwight in the paint department! He knew exactly what I needed, completed the order quickly, and was very kind and courteous to my son and I. Will definitely work with Dwight in the future!
by
  • Verified Purchase
  • Recommended
Spent 45 minutes to receive a store credit although I had the receipt and card I purchased the it...
Spent 45 minutes to receive a store credit although I had the receipt and card I purchased the items with in hand. Worst Home Depot Ever!
by
  • Verified Purchase
Garden center was very busy. And very nicely stocked. Sharon made the experience exceptional!!
Garden center was very busy. And very nicely stocked. Sharon made the experience exceptional!!
by
  • Verified Purchase
  • Recommended
All three store employees that helped us were patient, helpful and polite. We had several troubl...
All three store employees that helped us were patient, helpful and polite. We had several troubleshooting questions on plumbing repairs.
by
  • Verified Purchase
  • Recommended
THIS HOME DEPOT IS THE BEST OF THE BEST HAVE BEEN SHOPPING HERE, SINCE THEY OPENED ...THANK-YOU F...
THIS HOME DEPOT IS THE BEST OF THE BEST HAVE BEEN SHOPPING HERE, SINCE THEY OPENED ...THANK-YOU FOR THE BEST SERIVE
by
  • Verified Purchase
  • Recommended
Sharon, Kristi, Uvalda and Trina are exceptional employees. They went above and beyond to meet m...
Sharon, Kristi, Uvalda and Trina are exceptional employees. They went above and beyond to meet my shopping needs. I would return to this store and ask for their help. Women at HomeDepot ROCK!!!!
by
  • Verified Purchase
  • Recommended
Always helpful staff and easy to get to parking is great my favorite store in the metro area and ...
Always helpful staff and easy to get to parking is great my favorite store in the metro area and I am a master plumber and go to them all!
by
  • Verified Purchase
  • Recommended
Store was very clean and neat good for shopping.
Store was very clean and neat good for shopping.
by
  • Verified Purchase
  • Recommended
This Home Depot store has very helpful, friendly employees. We had exceptional service in the pai...
This Home Depot store has very helpful, friendly employees. We had exceptional service in the paint department with both sales associates Dwight and Curtis. If you need paint or other home improvement supplies, this store is sure to meet you needs!
by
  • Verified Purchase
  • Recommended
Johanna the cashier was hostile and would not give me a military discount after I showed her my D...
Johanna the cashier was hostile and would not give me a military discount after I showed her my DOD U. S. Navy ID card.
by
  • Verified Purchase
By far one of the best Home Depot's in Colorado...I have not been to all to be fair but the store...
By far one of the best Home Depot's in Colorado...I have not been to all to be fair but the store is well stocked and the employee's are exceptional and store is very clean! Always willing to make a fresh pot of coffee for you too! :-)
by
  • Verified Purchase
  • Recommended
While this store is usually not bad - I went yesterday to purchase firewood; label says kiln dri...
While this store is usually not bad - I went yesterday to purchase firewood; label says kiln dried, ready to burn etc., got home - wet wood in all 3 bundles. Unusable. Just wasted $17.72.
by
  • Verified Purchase
  • Recommended
The costumer service is always the best I will be returning here as long as I live in the area!!
The costumer service is always the best I will be returning here as long as I live in the area!!
by
  • Verified Purchase
  • Recommended
Employees really helped
Employees really helped
by
  • Verified Purchase
  • Recommended
The longtimers at the Pro desk have always had my back. They help me out a lot!
The longtimers at the Pro desk have always had my back. They help me out a lot!
by
  • Verified Purchase
  • Recommended
I have always been happy shopping at this store. Brad at the pro desk has always taken care of me.
I have always been happy shopping at this store. Brad at the pro desk has always taken care of me.
by
  • Verified Purchase
  • Recommended
WHEN YOU GO IN SEE TRINA, SHE IS A MANAGER BUT ALWAYS FINDS A WAY TO HELP US!
WHEN YOU GO IN SEE TRINA, SHE IS A MANAGER BUT ALWAYS FINDS A WAY TO HELP US!
by
  • Verified Purchase
  • Recommended
If you need to purchase an appliance, go find Cathy Secord. She is the best employee and knows wh...
If you need to purchase an appliance, go find Cathy Secord. She is the best employee and knows what customer service is all about. She helped me do research to find the best small stackable washer and dryer for the small space I had in my condo. Her assistance was above and beyond. So grateful for her.
by
  • Verified Purchase
  • Recommended
Nice response from the associates at Appliance Department
Nice response from the associates at Appliance Department
by
  • Verified Purchase
  • Recommended
If you are looking for appliances go and see Cathy! She made our experience hands down the best, ...
If you are looking for appliances go and see Cathy! She made our experience hands down the best, least stressful experience possible. We were in a bind when our dishwasher went down and Cathy helped tremendously. We will go to her with any and all questions in the future. Thanks Cathy!
by
  • Verified Purchase
  • Recommended
Terrible customer service at this store. When I walked in the front door not one greeting. Pass...
Terrible customer service at this store. When I walked in the front door not one greeting. Passed several employees while I looked to find the laser level I wanted to purchase. Went to tools because that's where they usually are. I could not find the laser levels in tools as I passed a couple of more employees that did not stop once and ask if I needed help. I found the tool I needed and proceeded to the cashier area. Two cashiers were chit chatting and stopped to ring me up. The cashier Mia did not even say "Hello." She rung me up, I inquired if she was having a bad morning, to which she simply replied "No." That was it? So I let her know I was disappointed and not one word from her.
by
  • Verified Purchase
I keep coming back to this branch because of the great help I get there. I’m offered help or aske...
I keep coming back to this branch because of the great help I get there. I’m offered help or asked if I need any help just about everytime I go there. Most of the employees have great knowledge about the department they work in and pass it of to customers.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 436 reviews

Nearby Stores

Find Another Store

9401 E Arapahoe Rd

Greenwood Village, CO 80112

3.80 mi

Tool & Truck Rental

(720)873-0368

Pro Service Desk

(720)873-0362

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

6000 S Gun Club Rd

Aurora, CO 80016

5.15 mi

Tool & Truck Rental

(303)627-3909

Pro Service Desk

(303)627-3903

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

8477 S Yosemite Ave

Lone Tree, CO 80124

5.37 mi

Pro Service Desk

(303)705-0083

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm