Reviews for Rochester Hills #2727

I was pleasantly surprised at the selection of air purifiers available at this store. I had been to a few stores with not much to choose from. Also, the customer service was great. I couldn't locate where the air purifiers were and I asked Bruce if he knew where they could be. He took his time to research where they were located, led me there, and made sure that I had all my questions answered. Thank you Bruce you made my visit very pleasant!

We just visited for a lawn mower part. Not only did we receive help from two different associates, we were able to purchase exactly what we needed. Great store in a great location.

The store is amazing. Everybody was helpful at every corner that you turn. There was no one that showed you because they didn’t want to talk to you like other stores do they were very resourceful and knew where everything was. The store was extremely clean. I’d give it a 10 out of 10 and will definitely be back.

I requested help in finding parts for a frost free exterior faucet and the associate in plumbing had no idea what that was and just said "our faucet parts are at the end of the isle. I eventually found the part next to the exterior faucets.

Popped in to get a couple of bags of potting soil. No line, cashier was friendly.

Made a return and items were not showing up in the system. Jim R. stuck with it until he found the receipt and completed the return. I needed assistance to unload the merchandise and after asking others and finding them busy, he unloaded the merchandise himself!

Jim R. From returns and also the gentleman from checkout were super helpful!

I shop this store just about everyday, product always is in stock, store employees are very helpful with product location and are eager to help you get product, load product or ring up product at register. Very satisfied customer.

Both TJ and Bruce (employees in the rental dept.) were awesome. They were both helpful, knowledgeable and efficient. Great rental experience because of those two guys!

I have shopped at this location (2727) for years and I have always had a great experience My opinion this is the best Home Depot

Beth was awesome!! Gloria was solutions-driven and also very helpful!

Clean store. Store staff very helpful and considerate of my purchases

I NEEDED TO CASH IN A GIFT CARD THAT WAS BEYOND MY ABILITIES. THE GAL AT THE CHECK OUT WAS AMAZING, TOOK THE TIME TO HELP ME WITH A KIND SMILE ON HER FACE. SHE MADE MY DAY!

Anthony and Kelly helped me with my purchase and were kind and helpful along with Teresa the cashier.

We worked with Design Consultant Adam, and he was fantastic! Patient, super knowledgeable, computer savvy, and really knew how to provide us with value added suggestions and recommendations, throughout the process! Just finished purchasing our new cabinets!

John Shipton helped us with our appliance package and he was so nice, patient and knowledgeable we felt so comfortable and confident with our purchases. Excellent customer service, he deserves a raise!

Shoutout to pro loader Joshua. Appreciate your help lots

I can't thank Brenda and Christine enough for the level of customer service they provided me. Most employees of big chains have a not caring attitude. These two ladies defy that theory. They are professional, kind and courteous every time.

Currently waiting for delivery and installation

I was pleasantly surprised to learn of a credit card deal that offered $25 just for applying for a new card. No strings attached and the card has no fees. I shop in Home Depot a lot. I may or use the credit card to get me through the Christmas holiday.

I recently purchased a whirlpool washer(top load) and dryer. Still figuring out some features I have not had in the past but I am very pleased with these and all the help I received at the Rochester store location.

I just bought a Whirlpool washer and dryer at this location, great price. Everyone that I dealt with were friendly and helpful. Anxious for their delivery Nov. 2

In the middle of a major renovation that involves interior and exterior doors. Fortunately was able to work with Robin G. in Millworks who went above and beyond what I have ever seen for customer service. She helped navigate the choices and made it a pleasant experience!

I measured moulding using the measuring tape mounted on a vertical beam in the moulding aisle. What measured 12’ in the store turned out to be 11’1” Messed up my project big time.

Was greeted by at least 3 employees, smiling, happy to help me find the right person to help me in plumbing. Smoot, friendly experience. Caleb helped at the self check out and it felt good to be listened to and valued. Fantastic job everyone! Store was clean too!

Mike the outdoor attendant is so kind, pleasant, and helpful. He even helped me to retrieve my Veterans Discount.

While I had some issues with a return, the process and the results were beyond my expectations.

I just can’t get over how nice and respectful Teresa the cashier was to me I want to thank her from the bottom of my heart

The sales cashier Christine is a shining example of how an employee should be. She was personable, professional, and accommodating.. She should be rewarded!