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Filter Reviews By:Rating, Profile, Gender, Age (365)
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Showing 1-30 of 365 reviews
Sep 29, 2020
We have purchased many items from this HD location including re-carpeting our entire home, remode...
We have purchased many items from this HD location including re-carpeting our entire home, remodeling 3 full bathrooms with expensive floor & bath tile, purchased way too many items including landscaping plants & tools to remember & always come back to this location because of the outstanding & helpful employees. I don't think I can say that about many other stores, but this Home Depot reminds me of an old fashioned family owned hardware store, where the customer always get outstanding service!
by
Verified Purchase
Recommended
Sep 29, 2020
The have products on the floor that are not availble . Where you make a purchasse you should hav...
The have products on the floor that are not availble . Where you make a purchasse you should have a realistic delivery date. When the store misses that delivery date more that once you are not honoring your side of the contract .
Covid 19 is no excuse for consistent unrealist information. we are 6 month into Covid 19 - adjust your inforation might help
What every happen to under promise and over delivery. Cusomer Service died with covid. Worse , experience ever.
by
Verified Purchase
Sep 16, 2020
The customer service at this location is far above any store around the area. I can always find a...
The customer service at this location is far above any store around the area. I can always find a smiling face of someone eager to assist me with anything I may need. The store is laid out in a way that makes shopping a breeze and makes everything easy to find. Diligent employees keep the shelves stocked, organized and clean making my shopping trip enjoyable.
by
Verified Purchase
Recommended
Sep 10, 2020
Tania help me out every time I visit this location great costumer service
Tania help me out every time I visit this location great costumer service
by
Verified Purchase
Recommended
Sep 2, 2020
Was clean,stocked, and very fast
Was clean,stocked, and very fast
by
Verified Purchase
Recommended
Aug 6, 2020
This is our "go to" store because the employees always go out of their way to give you help if ne...
This is our "go to" store because the employees always go out of their way to give you help if needed, customer service is great & the selection of products & availability is usually good too. I just wish they would be able to get more 3M N95 masks in for those of us that need them for painting/sanding or other DIY projects!
by
Verified Purchase
Recommended
Aug 3, 2020
If you want a propane tank, don't fall for the "pay for it inside, then go outside and someone wi...
If you want a propane tank, don't fall for the "pay for it inside, then go outside and someone will help you". A few times I have purchased propane here and was told "someone outside will help you". There is never anyone out there. You have to go inside and get someone to walk out there with you. Otherwise, you will be left standing out there waiting for a long time.
by
Verified Purchase
Jul 14, 2020
Always helpful friendly and knowledgeable
Always helpful friendly and knowledgeable
by
Verified Purchase
Recommended
Jun 22, 2020
Laziest employees ever! They stand at the front of the store and talk to each other. We were th...
Laziest employees ever! They stand at the front of the store and talk to each other. We were there 2 hours and couldn't find ONE employee to help us.
by
Verified Purchase
Jun 14, 2020
Never had problems till lately sorry we r all under stress and your company and stock employees h...
Never had problems till lately sorry we r all under stress and your company and stock employees have made a ton of money this younger generation just needs to learn how to help and not say I will help u if U say and reported that person and manager looked at me like I was crazy
by
Verified Purchase
Jun 10, 2020
The store is normal... what is frustrating is that every single time you ask for help no one know...
The store is normal... what is frustrating is that every single time you ask for help no one knows jack and im a woman with no construction background. Also, a bunch of items I have prchased came missing parts.. I guess they re-sale opened items from returns!
by
Verified Purchase
Recommended
May 28, 2020
No masks or gloves were worn by any of the workers that were servicing the curbside pick up lanes.
No masks or gloves were worn by any of the workers that were servicing the curbside pick up lanes.
by
Verified Purchase
Apr 18, 2020
The store was clean, employees were super helpful
The store was clean, employees were super helpful
by
Verified Purchase
Recommended
Apr 9, 2020
Even though this store is a bit further from my house than the other guys store, I can honestly s...
Even though this store is a bit further from my house than the other guys store, I can honestly say it is worth the drive. Great selection, awesome/friendly employees make a world of difference. We even opened up a line of credit with these guys since we were so happy with them.
by
Verified Purchase
Recommended
Mar 25, 2020
I have been a customer to the Roswell Store (Holcomb bridge) for over 20 years. Always found wha...
I have been a customer to the Roswell Store (Holcomb bridge) for over 20 years. Always found what I needed.
Glenda, Bruce and Lisa at the ProDesk have been very helpful and I would have not been able to make today's purchase without their help.
Store was very clean, good safety signage due to the Corona virus concerns and well organized.
by
Verified Purchase
Recommended
Mar 25, 2020
Look for Glenda she is a knowledgeable Gem!
Look for Glenda she is a knowledgeable Gem!
by
Verified Purchase
Recommended
Mar 18, 2020
convenient location, friendly associates
convenient location, friendly associates
by
Verified Purchase
Recommended
Dec 9, 2019
This store has a huge quality of products to choose from at competitive prices. The employees are...
This store has a huge quality of products to choose from at competitive prices. The employees are super friendly and helpful!
by
Verified Purchase
Recommended
Nov 20, 2019
I have only been in the Roswell store 1 time in my entire life and this survey was NOT for that s...
I have only been in the Roswell store 1 time in my entire life and this survey was NOT for that store.
by
Verified Purchase
1 found this review helpful
Nov 14, 2019
Extremelly organized, super friendly staff and well stocked.
Extremelly organized, super friendly staff and well stocked.
by
Verified Purchase
Recommended
Nov 12, 2019
At 12:30 they had one human at checkout and the 4 self checkouts had 10-22 customers waiting in l...
At 12:30 they had one human at checkout and the 4 self checkouts had 10-22 customers waiting in line. Stupid mgmt.
by
Verified Purchase
1 found this review helpful
Oct 25, 2019
Employees are friendly, polite, helpful, professional, and knowledgeable! They are happy to share...
Employees are friendly, polite, helpful, professional, and knowledgeable! They are happy to share information about product use and best way to approach a project, whether it is large or small. Pleasure to shop at this store.
by
Verified Purchase
Recommended
Sep 19, 2019
This is our go to store! Friendly and knowledgeable staff.
This is our go to store! Friendly and knowledgeable staff.
by
Verified Purchase
Recommended
Sep 9, 2019
Not military friendly. Management seems almost hostile towards military members seeking a discount.
Not military friendly. Management seems almost hostile towards military members seeking a discount.
by
Verified Purchase
Aug 31, 2019
Store was clean and most employees were helpful and nice except the ladies at the customer servic...
Store was clean and most employees were helpful and nice except the ladies at the customer service desk were a little rude and made me walk all the way down to checkout rude
by
Verified Purchase
Recommended
2 found this review helpful
Aug 22, 2019
Staff are friendly and courteous.
Staff are friendly and courteous.
by
Verified Purchase
Recommended
Aug 8, 2019
Ordering appliances at Home Depot has been one of the worst shopping experiences. I ordered an ap...
Ordering appliances at Home Depot has been one of the worst shopping experiences.
I ordered an appliance set to be delivered and installed on July 26th. The delivery & installation only installed 2 appliances. They did not install the dishwasher and the range. For the range, one of the installers broke the range, told me one story, then told home depot a different story. The microwave they did install, was installed crooked.
Long story short, today is Aug 8th, and 2 weeks since the installation & delivery date, and I yet still don't have a full working range or dishwasher. Avoid getting your appliance here at all cost.
by
Verified Purchase
2 found this review helpful
Jul 8, 2019
Shop at Home Depot a lot! This trip was to look at refrigerators. They were having a 4th of Jul...
Shop at Home Depot a lot! This trip was to look at refrigerators. They were having a 4th of July sale on appliances. Carmen helped us get a great deal on a GE, side by side that makes 10 lbs of ice and is fingerprint resistant. She pointed out the big $601 savings.
She was very helpful and made the decision easy.
by
Verified Purchase
Recommended
Jul 1, 2019
Best Home Depot by far to shop at!!
Best Home Depot by far to shop at!!
by
Verified Purchase
Recommended
Jun 24, 2019
The store is always clean and neat. I did not have to look for help, everywhere I went in the st...
The store is always clean and neat. I did not have to look for help, everywhere I went in the store there was an employee available and willing to help me.