#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(775)850-7602
Tool & Truck Rental(775)850-7608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1001 Steamboat Pkwy
Reno, NV 89521
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 316 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (316)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 316 reviews
GREAT STORE I LOVE IT
GREAT STORE I LOVE IT
by
  • Verified Purchase
  • Recommended
Great service!
Great service!
by
  • Verified Purchase
  • Recommended
The South Reno store is great. They always seem to have everything I need and some things I did ...
The South Reno store is great. They always seem to have everything I need and some things I did not know I needed. The store is always clean and organized so you can find things easily. Also, the store employees are VERY knowledgeable, helpful and available to assist.
by
  • Verified Purchase
  • Recommended
I went here to find a microwave! Sam from appliances was seriously amazing she was friendly, she ...
I went here to find a microwave! Sam from appliances was seriously amazing she was friendly, she was hard working and she wasn’t giving up u til we found what we were looking for. I loved how she treated us we are a younger couple and she helped us search for different fan speeds, sizes etc. She never made us feel dumb. I LOVE good customer service and clean stores. I might even go back when I need paper towels instead of another store because all the employees were so nice!
by
  • Verified Purchase
  • Recommended
Always clean and easy to find items needed Reece 43172 was awesome.
Always clean and easy to find items needed Reece 43172 was awesome.
by
  • Verified Purchase
  • Recommended
excellent store
excellent store
by
  • Verified Purchase
  • Recommended
Great store with lots of inventory and pleasant staff. It is a mile from my home and that is a bl...
Great store with lots of inventory and pleasant staff. It is a mile from my home and that is a blessing as I go there weekly.
by
  • Verified Purchase
  • Recommended
Just my favorite place to shop or browse for items I did or did not have an immediate need. Extre...
Just my favorite place to shop or browse for items I did or did not have an immediate need. Extremely helpful staff and typically has what I need even when I don't exactly know what I am looking for.
by
  • Verified Purchase
  • Recommended
The staff was so friendly and helpful! I will be shopping at this Home Depot location again!
The staff was so friendly and helpful! I will be shopping at this Home Depot location again!
by
  • Verified Purchase
  • Recommended
This is my favorite store by far.
This is my favorite store by far.
by
  • Verified Purchase
  • Recommended
Very helpful employees at customer service desk.
Very helpful employees at customer service desk.
by
  • Verified Purchase
  • Recommended
The store is clean, well stocked, and generally staffed well enough so that one can find an emplo...
The store is clean, well stocked, and generally staffed well enough so that one can find an employee to assist if required. That, and the I've found department specialists to be very knowledgable. The checkout staff is always helpful and friendly. It's a great store to patronize!
by
  • Verified Purchase
  • Recommended
Friendly staff that makes you feel welcomed. Thank you Andrea for being wonderful!
Friendly staff that makes you feel welcomed. Thank you Andrea for being wonderful!
by
  • Verified Purchase
  • Recommended
This Is the WORSED STORE on the planet
This Is the WORSED STORE on the planet
by
  • Verified Purchase
The store is always neat, in convenient order, and well-stocked to make a shopping experience eas...
The store is always neat, in convenient order, and well-stocked to make a shopping experience easy and pleasant. The employees are friendly and helpful.
by
  • Verified Purchase
  • Recommended
This new store is super clean and well organized. Did recommend my family for frequently visiting
This new store is super clean and well organized. Did recommend my family for frequently visiting
by
  • Verified Purchase
  • Recommended
The paint guy was very helpful and friendly, he was knowledgeable and had my paint mixed before I...
The paint guy was very helpful and friendly, he was knowledgeable and had my paint mixed before I knew it!! The cashier was very friendly as well and no long lines to check out. It was refreshing to check out with an actual human instead of self check out
by
  • Verified Purchase
  • Recommended
Excellent Service and Products!
Excellent Service and Products!
by
  • Verified Purchase
  • Recommended
This store has some of the best professional sale personal. You have professional electrical,pain...
This store has some of the best professional sale personal. You have professional electrical,paint,plumbing people that offer help and give you answers and suggestion for the job...Much better then competitors and other HD stores. In today's age of of on-line buying you can not bet the personal advice and knowledge offered by the sales team...They show you the items request and give you advice on installation the a average person can understand and do...Thank You keep up the GOOD work
by
  • Verified Purchase
  • Recommended
Very clean and organized store. Helpful knowledgeable staff make it a great experience!
Very clean and organized store. Helpful knowledgeable staff make it a great experience!
by
  • Verified Purchase
  • Recommended
Best stocked Home Depot so far and friendly
Best stocked Home Depot so far and friendly
by
  • Verified Purchase
  • Recommended
Cashiers need to know products better
Cashiers need to know products better
by
  • Verified Purchase
I do have one complaint NOT about this store but about the corporation of Home Depot. Part of the...
I do have one complaint NOT about this store but about the corporation of Home Depot. Part of the "store specific" (Steamboat) demographic survey asks age and race. Previous page asks occupation which I select as general contractor as I am a Pro Renovator and "Flipper". Why doesn't your demographic ask gender? Do you assume that just because I am a Pro / general contractor that I am a man?
by
  • Verified Purchase
  • Recommended
This store at Steamboat is AMAZING in their selections, pricing, and helpfulness of staff
This store at Steamboat is AMAZING in their selections, pricing, and helpfulness of staff
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
it's like a second home to me.
it's like a second home to me.
by
  • Verified Purchase
  • Recommended
great location and great staff
great location and great staff
by
  • Verified Purchase
  • Recommended
Found exactly what I was looking for, Eric and Julianne in rentals were phenomenal. They provided...
Found exactly what I was looking for, Eric and Julianne in rentals were phenomenal. They provided excellent customer service and were able to help when I had problems with rented equipment. I will absolutely shop this store again because of Eric and Julianne.
by
  • Verified Purchase
  • Recommended
I had a lovely visit at The Home Depot, this store has amazing employees and is a pleasure to sho...
I had a lovely visit at The Home Depot, this store has amazing employees and is a pleasure to shop in. If you are lucky enough you will get their Cashier Julia to help you out she is a very lovely girl who was extremely helpful to me with all my purchases.
by
  • Verified Purchase
  • Recommended
Worst customer service ever. Could not get help to load 4x8 sheets of melamine. The first person ...
Worst customer service ever. Could not get help to load 4x8 sheets of melamine. The first person said he could not lift anything but did not bother to find someone else. Asked for help again to no avail. Asked another customer for a hand. Nice guy helped me out. The store was not busy as all. When I checked out. The cashier said "The customer service in this store sucks". Her words not mine. I would have given 0 stars but a minimum one star rating was required.
by
  • Verified Purchase
Showing 1-30 of 316 reviews

Nearby Stores

Find Another Store

6590 S Virginia St

Reno, NV 89511

3.61 mi

Pro Service Desk

(775)851-6342

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

5125 Summit Ridge Ct

Reno, NV 89523

9.37 mi

Pro Service Desk

(775)787-4462

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

2955 Northtowne Ln

Reno, NV 89512

9.45 mi

Pro Service Desk

(775)674-8433

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm