#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(724)250-2404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
255 Murtland Ave
Washington, PA 15301
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Customer Store Reviews

  • 4.7 out of 488 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (488)
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Showing 1-30 of 488 reviews
Perfect Stain! My home & I are happy again!
Flood CWF-UV Cedar Tone Stain - Definitely brought my Cedar-sided home back to life! I would highly recommend to anyone/everyone!
by
    • Recommended
    Great Customer Service from Rebecca!
    Rebecca noticed me in the paint/stain isle and offered assistant. I was very grateful as I was unsure which product to use for my project. She was very knowledgeable and offered a couple of options. I was very thankful of her help as it saved me a great deal of time. Rebecca is a great asset to HD. Thank You Rebecca!
    by
      • Recommended
      Friendly and helpful staff. Make shopping easy to find what I need. Some offer advice on how to do a project.
      Mary Hritz worked with my husband and I in kitchen and we were extremely satisfied with her knowledge and expertise.
      by
        • Recommended
        Great Service
        Debbie in the garden center was very helpful.
        by
          Shop local. Don’t give your money to anyone that can’t be bothered to offer manned registers
          I only gave them one star because the site wouldn’t let me leave zero stars. I won’t be back. There were no opened registers. There were, however, two associates talking to each other while I rang my sale. Why couldn’t one of them have opened a register?
          by
            THANK YOU
            Thank you for continued quality of lumber and other products and for the positive attitudes of employees.
            by
              • Recommended
              Helpful associate
              Vicki was amazing and so helpful
              by
                • Recommended
                Poor customer service
                You have to beg for help at this store unbelievable!
                by
                  Employee interaction is good
                  Jacy Holmes at the Washington pennsylvania store was quite helpful with check out!
                  by
                    • Recommended
                    Great experience
                    You should be proud of this store. It's employees go above and beyond to help and are so friendly.
                    by
                      • Recommended
                      Safety of the parking lot
                      With the straight in parking there is congestion for the customers exiting and entering. Also diagonal pull in parking would make it so much safer when exiting the spots. Also, there is too much curbing that complicates the traffic flow, and can be contributing to accidents. It too makes delays for everybody when one has a large truck or long items. .
                      by
                        • Recommended
                        Cashier
                        Our cashier Kena was very rude about providing a military discount. She refused to do so due to “not having an online account” All other locations have simply looked at the military ID
                        by
                          Great service
                          Friendly employees and decent prices
                          by
                            • Recommended
                            I was assisted by Abe short for Abraham...I could not ask for a more knowledgeable kind respectful employee of HOME DEPOT Depot
                            My assistant Abe Abraham was out standing
                            by
                              • Recommended
                              My time at Homedepot
                              Staff was friendly and helpful. They have scooters to ride in for the handicap. Their Christmas displays were beautiful. They had a lot of plants which I bought many of.
                              by
                                • Recommended
                                Great experience
                                We were so impressed with the individuals who helped us with the purchase of our new washer. We generally shop at another home improvement store closer to our home but we were drawn to Home Depot based on the sales they were having
                                by
                                  • Recommended
                                  Excellent Paint Shopping Experience
                                  Ron from paints, when I had a specific question, went above and beyond. He contacted the sales representative to find out exactly the right product to recommend. I was overwhelmed by his kindness and willingness to help.
                                  by
                                    • Recommended
                                    Great store
                                    All workers were kind and helpful. Everything I needed was in stock and easy to find.
                                    by
                                      • Recommended
                                      Item out of stock lousy customer service
                                      I searched online for a vanity to purchase at the S. Strabane Home Depot. Online it said there was one in stock. I arrived at the store and the shelf was empty. I tried looking for an employee for assistance, but when he caught my eye, he completely avoided me and turned down an aisle. As I approached another employee, he also saw that I was looking in his direction and. He deliberately turned to go behind a stack of flooring to avoid me. I was not about to chase them down or yell across the store, so I left. I grew up in a hardware store that my parents owned and even as a young employee, I learned to seek out and ask customers if they needed any assistance or if I could help them locate something. How disappointing that neither employee made any effort to assist, but even worse, they purposely avoided helping me!
                                      by
                                        Great experience today
                                        We were in need of a new refrigerator and the associate in the appliance department was more than happy to help.
                                        by
                                          • Recommended
                                          Great experience
                                          The staff at the Washington store was awesome! Very attentive and helpful in what I was looking for and purchasing! Even with the problem of the computers at checkout they were very calm and professional.
                                          by
                                            Checking out at Home Depot in Washington, PA
                                            When you are ready to check out at the gardening center at Washington's Home Depot, look for Leah. She was efficient in checking me out while carefully organizing, stabilizing and packaging my plants. Excellent customer service. Also, the plants on the day I was there were in great shape with many options on types and colors.
                                            by
                                              • Recommended
                                              Assembly issue
                                              I was told if I purchased a grill, it would be assembled the next day. Now I’m told that it will take a week to get it assembled.
                                              by
                                                Great service
                                                Store has employees that are very patient and answer every question. Great to make you feel like a valued customer.
                                                by
                                                  • Recommended
                                                  A lot to offer
                                                  We bought doors and now have purchased a refrigerator and have always received excellent service. We recommend this store to many of our friends. Thank you.
                                                  by
                                                    • Recommended
                                                    Friendly staff
                                                    All associates from help with questions to checkout were extremely friendly and helpful.
                                                    by
                                                      • Recommended
                                                      VERY Helpful!
                                                      We needed lots of help (and advice) about choosing blinds, shades or shutters. Our salesperson was extremely patient and helpful.
                                                      by
                                                        • Recommended
                                                        Best experience ever with sales clerk Mike Montgomery.
                                                        He helped me with my list of items from start to finish. Wonderful experience.
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          Great service today! Abraham made our shopping event a quick and easy one! Looking forward to our next visit to Home Depot!
                                                          by
                                                            • Recommended
                                                            Purchase and delivery of 3 major appliances
                                                            Purchased 3 major appliances stove dishwasher microwave price was great sale person great but delivery terrible was told delivery would be between 2 pm and 6pm February 1st plus they didn’t even have to hook up any of the appliances delivery people called at 6:30 pm stated this was my 30 minute call before delivery when I called customer service was told best to cancel I called store to talk with store manger was told he wouldn’t be back till Friday I said please have him call me back on Friday February 3rd well today is February 4th still haven’t heard back from store manager.
                                                            by
                                                              Showing 1-30 of 488 reviews

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