#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(505)424-5464
Tool & Truck Rental(505)424-5465
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
952 Richards Ave
Santa Fe, NM 87507
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Customer Store Reviews

  • 4.2 out of 488 reviews
84%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (488)
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Showing 1-30 of 488 reviews
The employees of this Home Depot are eager to help out , they are available to the public. They d...
The employees of this Home Depot are eager to help out , they are available to the public. They don’t walk away and hide , they magnify their calling and are knowledgeable about their store .
by
  • Verified Purchase
  • Recommended
Paint desk employees very helpful and friendly
Paint desk employees very helpful and friendly
by
  • Verified Purchase
  • Recommended
We went there to get potting soil for our garden and when we checked out our cashier Katrina said...
We went there to get potting soil for our garden and when we checked out our cashier Katrina said would you like to open a credit card today it will save you $50. Couldn't turn it down. She did a great job!
by
  • Verified Purchase
  • Recommended
Our refrigerator broke down during the stay at home orders. Although it can be repaired parts are...
Our refrigerator broke down during the stay at home orders. Although it can be repaired parts are two weeks out. We went to the store to purchase in interim refrigerator. Kim was our salesperson and she went out of her way to make sure we found what we needed and got us on our way quickly.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Need to keep up with the inventory...most times I need to go back multiple times to get what I ne...
Need to keep up with the inventory...most times I need to go back multiple times to get what I need for a project. Please focus on customer service...make it easy for us to like going to your store.
by
    I found the stepping patio stones. Had a hard time to find sand. Nobody around to help to load fl...
    I found the stepping patio stones. Had a hard time to find sand. Nobody around to help to load flatbed cart and to push flatbed to cashier and parking
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Well trained friendly employees.
    Well trained friendly employees.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Plenty of store representatives on the floor to assist
    Plenty of store representatives on the floor to assist
    by
    • Verified Purchase
    • Recommended
    Extremely knowledgeable, friendly and helpful employees when you go into the store and throughout...
    Extremely knowledgeable, friendly and helpful employees when you go into the store and throughout. But home depots order on line and store pick up needs work.
    by
    • Verified Purchase
    • Recommended
    Associate Yolanda Martinez is, without question, the best clerical person I have ever dealt with ...
    Associate Yolanda Martinez is, without question, the best clerical person I have ever dealt with bar none.
    by
    • Verified Purchase
    • Recommended
    I had a wonderful experience shopping at Home Depot in Santa Fe. I received excellent service fr...
    I had a wonderful experience shopping at Home Depot in Santa Fe. I received excellent service from locating the items, pricing, checking out and loading.
    by
    • Verified Purchase
    • Recommended
    Just another dam box store. Nobody knows anything, always someone else's fault. Shop mom and pop!!!
    Just another dam box store. Nobody knows anything, always someone else's fault. Shop mom and pop!!!
    by
    • Verified Purchase
    They were out of the item I wanted, but Vanessa at the Service Desk was extremely helpful in loca...
    They were out of the item I wanted, but Vanessa at the Service Desk was extremely helpful in locating what I wanted at one of the Albuquerque locations.
    by
    • Verified Purchase
    • Recommended
    The experience at this HD beasts the one at Lowes. I actually stopped going to Lowes. Did you fin...
    The experience at this HD beasts the one at Lowes. I actually stopped going to Lowes. Did you find the products you were looking for easily? >> absolutely Were you able to get assistance if you needed it? >> always Was the store clean? >> always (99.99% of the time) Were our associates friendly and helpful? >> mostly
    by
    • Verified Purchase
    • Recommended
    I always enjoy a trip to this store; I can usually find everything I need or get help locating th...
    I always enjoy a trip to this store; I can usually find everything I need or get help locating things from the helpful staff. It's very convenient for me to pop in, and I appreciate the staff by and large does not condescend to me as a woman, but helps me trouble shoot and/or solve problems creatively even if what I'm trying to accomplish is not a typical use or project. I also like the store being dog-friendly; today I got to meet an adorable Australian Cattle Dog puppy!
    by
    • Verified Purchase
    • Recommended
    The employees are very friendly and helpful, but you have to wait a long time before you find one...
    The employees are very friendly and helpful, but you have to wait a long time before you find one on the floor.
    by
    • Verified Purchase
    • Recommended
    Very Bad experience with cashier Ginger...I will be thinking twice before returning to this store...
    Very Bad experience with cashier Ginger...I will be thinking twice before returning to this store. thank goodness there is a lowes close by.
    by
    • Verified Purchase
    The Santa Fe store has excellent customer service and is a very pleasant place to shop!
    The Santa Fe store has excellent customer service and is a very pleasant place to shop!
    by
    • Verified Purchase
    • Recommended
    great store
    great store
    by
    • Verified Purchase
    • Recommended
    Great shopping experience
    Great shopping experience
    by
    • Verified Purchase
    • Recommended
    Shepherd in lumber and the manager Hymie we’re extremely helpful and kind to me. I have not exper...
    Shepherd in lumber and the manager Hymie we’re extremely helpful and kind to me. I have not experienced such great customer service as I travel across the country in my RV. I hope they get recognized for their very kind service. I’m 72 years old and was not treated like an old person (okay I know I am but just saying). Thanks so much Home Depot for these guys!
    by
    • Verified Purchase
    • Recommended
    Excellent
    Excellent
    by
    • Verified Purchase
    • Recommended
    WOULD ALWAYS SHOP THERE FOR MY NEEDS
    WOULD ALWAYS SHOP THERE FOR MY NEEDS
    by
    • Verified Purchase
    • Recommended
    Had a great experience shopping yesterday at my SF home depot store. The man in the electrical d...
    Had a great experience shopping yesterday at my SF home depot store. The man in the electrical dept spent time with me figuring out what special outdoor boxes and stuff I needed. I spent over a half hour looking and comparing and he helped me decide. Then, when I got to the check out, I tried to do the auto scan, but had some trouble with bricks, So Casey, the cashier helped me out, and then asked if I wanted to apply for a HD Card. He made the process fun and easy, and even though I was denied this time, he gave me the discount he promised for applying. I felt like a success instead of a failure. I will return to shop and say hi to Casey!
    by
    • Verified Purchase
    • Recommended
    I love my Home Depot in Santa Fe
    I love my Home Depot in Santa Fe
    by
    • Verified Purchase
    • Recommended
    disheveled store, never can find a flat car or lumber cart inside, aisles are not well maintained...
    disheveled store, never can find a flat car or lumber cart inside, aisles are not well maintained, and every time I've asked for help from an associate they haven't been helpful.
    by
    • Verified Purchase
    Worst Home Depot I have ever been in. Very dirty, aisles are extremely cluttered and most of the ...
    Worst Home Depot I have ever been in. Very dirty, aisles are extremely cluttered and most of the packages of items are already opened. I will not go back.
    by
      Excellent customer service.
      Excellent customer service.
      by
      • Verified Purchase
      • Recommended
      Awesome experience!
      Awesome experience!
      by
      • Verified Purchase
      Excellent costumer service.
      Excellent costumer service.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 488 reviews

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