#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(619)596-2355
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
255 Town Ctr Pky
Santee, CA 92071
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Customer Store Reviews

  • 4.8 out of 539 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (539)
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Showing 1-30 of 539 reviews
The Santee Home Depot store is the best in san diego countyn
I live in elcajon but go to the santee store for the best service
by
    • Recommended
    a cut above
    there are 2 other home depots closer to me but I drive the extra distance because the staff is so helpful and friendly
    by
      • Recommended
      Amazing customer service
      We came to get materials for a home project and didn’t really know what we needed. Gregorio was so helpful, patient, and knowledgeable as he showed us around and different options that could work best. It was a great experience that saved a lot of time and money!
      by
        • Recommended
        Great staff
        Several times when I have gone to the store they have been so helpful and employees always have a great attitude. This is a 180 out from the El Cajon store where employees are not helpful, rude, and complain. I purposely drive further just because I know the employees interactions will be better.
        by
          • Recommended
          Karen
          Karen was so helpful to make my trip pleasant
          by
            • Recommended
            Great customer service
            Hayfaa went above and beyond when picking up our item that we had purchased online. The item was slightly damaged and was the last one of its kind in stock. Hayfaa was able to discount the item and save us having to drive across town. Thank you for a great home depot experience Hayffa, we will be returning to shop at this location (Santee #0673) in the future.
            by
              Garden department gals super knowledgeable!
              I stopped by this Home Depot today to grab some fertilizer for my citrus trees. I had no idea what kind to buy. There were three gals in the garden department that were super helpful and very knowledgeable. I remember Karen’s name because she spent the most time with me explaining the different types of fertilizer, and even answered a bunch of my questions regarding different pests in my garden. All three of the gals went above and beyond in answering all of my questions. They were friendly and patient!
              by
                • Recommended
                Great Value
                I recently purchased a set of high quality tools at this location and they have proven to be very useful. I didn't realize how good of a deal it was at the time, but I am very appreciative of Home Depot's services.
                by
                  • Recommended
                  One-Shop Store
                  Home Depot has other items you can purchase at other stores, i.e., laundry items, cleaning gears, even suckers for kids. A good way to bribe kids go with you. No need to go to different stores. Thank you.
                  by
                    • Recommended
                    Buying washer and dryer
                    The store was very friendly and help us correct an order.
                    by
                      • Recommended
                      Great store
                      Amazing customer service
                      by
                        • Recommended
                        Great place to shop for appliaces
                        If you need an appliance, go see Cheryl in appliances. She is very friendly, but very competent and, if she doesn't know an answer, she will find it for you. She really made us feel that she was there to make sure we got what we wanted. She was also very kind and helpful to other staff at the Home Depot, which is great to see.
                        by
                          • Recommended
                          Outstanding Customer Service
                          I’ve be shopping at the Santee Home Depot of years and they never disappoint me. They have outstanding customer service employees and a wide range of merchandise.
                          by
                            • Recommended
                            Excellent Customer Service
                            Dan I at Paint Island was Amazingly Great she listened was patient and made me a loyal client from now on
                            by
                              • Recommended
                              Helpful clerk
                              The clerk, Mary, was very helpful with getting the bird food and supplies. Thx
                              by
                                • Recommended
                                GREAT
                                VERY HELPFUL AND NICE
                                by
                                  A few great employees
                                  Bonnie and Saul were the nicest, most helpful employees during my visit! Please give them recognition for their kind and helpful service!
                                  by
                                    • Recommended
                                    1 found this review helpful
                                    Love the Santee Home Depot
                                    Silvana is always helpful and a joy to see when I come into the Santee Store. On this trip, I was helped a lot with lumber by Cameron. He was super busy but cut my lumber efficiently and was a big help in general.
                                    by
                                      good store
                                      good product and good service
                                      by
                                        • Recommended
                                        Perfect Helpers!
                                        Best help ever in a hardware store! We had FUN shopping and found exactly what we needed! Thanks everyone!
                                        by
                                          • Recommended
                                          Great service employees
                                          I have always enjoyed going to a hard wear store since I was a little girl. I am 76 now and still enjoy talking and purchasing new tools and items for home improvement. Santee store has lsome of the most helpful people this year who are willing to show me how something works and new tools that I can handle by myself. If I don’t see what I came for, I always ask, and the clerks are helpful in finding what would be appropriate for my project. They are very knowledgeable and friendly.
                                          by
                                            • Recommended
                                            Santee is the best for multilingual employees
                                            Santee is the best for multilingual employees. I am from Brazil, and it is nice to find employees like Silvana that are fluent in Portuguese, Spanish, and of course English.
                                            by
                                              • Recommended
                                              Great Shopping!
                                              Lindsay helped me save money by signing up for the Home Depot credit card. He was very helpful with Checkout also.
                                              by
                                                • Recommended
                                                Very helpful and friendly
                                                Silvana was very helpful with suggestions on my project and locating items in the store. She is a most kind person.
                                                by
                                                  • Recommended
                                                  Great employees
                                                  Karen from gardening and maritza and alexis from customer service did an outstanding job explaining everything about the military appreciation program and every question I had was answered immediately. What a great home improvement store and such exceptional employees..
                                                  by
                                                    • Recommended
                                                    Love the Santee Homedepot
                                                    This store is the best. There is always someone there to help with full shelves. The associated have product knowledge which really comes in handy when you don't know how to fix something.
                                                    by
                                                      • Recommended
                                                      Simply the only place I shop for all construction plus needs.
                                                      To me is not about reviewing the things one purchases, it is about the friendliness and professionalism of all the employees I've interacted throughout the years, and, of course, the availability off almost 100% of the things I need.
                                                      by
                                                        • Recommended
                                                        AWESOME Customer Service HAYFAA! =D=D
                                                        We returned 12 items. Each item was discontinued so HAYFAA had to scan and tag each item separately. She did this with efficiently and most importantly with a GREAT attitude. Thank you, HAYFAA. You are a gem =D
                                                        by
                                                          • Recommended
                                                          Santee Home Depot is fun
                                                          John was very helpful in the Santee Home Depot. It’s fun to shop there.
                                                          by
                                                            • Recommended
                                                            Very helpful
                                                            Helped my son get his veterans discount
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 539 reviews

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