#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(910)755-0485
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
150 Shallotte Crossing Pkwy, Ste 1
Shallotte, NC 28470
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Customer Store Reviews

  • 4.8 out of 486 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (486)
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Showing 1-30 of 486 reviews
Great Stire
The employees are always kind and helpful. On this visit the employee made sure to show me that a couple of my items were on sale. I love this store!
by
    • Recommended
    Max from Ukraine is a great help!
    This man is fantastic, so much knowledge and help. He helped us a ton. Thank you Max!
    by
      • Recommended
      Employee helped me out
      I needed a bulb for a lava lamp and had bought one but it was the wrong size. I took it back and an employee saw to struggle to find it and came to help. In a couple minutes I had the bulb, lamp was working and I was on my way.
      by
        Great appliances
        Stephanie and Amanda went above in helping us purchase 3 appliances today!
        by
          • Recommended
          Shallotte Customer Service- Burt in Patio Section
          Burt went out of his way to provide exceptional customer service to us during our visit to purchase an 11ft umbrella. He is a great asset to your team and store.
          by
            • Recommended
            Veteran program does not work
            Fix the veteran program. It is not working. Have to have cashier override to receive discount
            by
              • Recommended
              Garden Center Employees Rock!
              Need to give kudos to the Garden Center employees. They are always friendly and go out of their way to offer help! They even offer to put my garden purchases in the car for me. Thank you so very much for going over and above to help!
              by
                • Recommended
                Friendly Faces!
                We were greeted and attended to with friendly enthusiasm.
                by
                  • Recommended
                  Great on-line ordering
                  bought several under counter appliances recently. Home Depot had the refrigerator and price I wanted -- and it came undamaged. Had several bad experiences with a competitor at which I received and had to return damaged appliances.
                  by
                    • Recommended
                    Best selection and customer service
                    We drive past the big box lumber store in our home town and travel 40 miles to shop the Home Depot in Shallotte, NC. Customer service is over the top, inventory and selection is great and the Garden Center is amazing. No huge long check out lines like the other store. Just a better shopping experience all the way around.
                    by
                      • Recommended
                      Delivery time unacceptable
                      Bought a dryer & had deliver date set up for 1 week later. I called the night before to check on delivery time & found out date had been changed for another week later. 2 weeks without dryer is unacceptable.
                      by
                        Friendly
                        Katie was Very friendly very knowledgeable and helpful and was a pleasure to work with
                        by
                          Service
                          Whenever I shop at Home Depot the employees are always courteous and helpful. I love shopping at Home Depot.
                          by
                            • Recommended
                            Fantastic employees
                            This is a great store. Very friendly people and very helpful!!
                            by
                              • Recommended
                              Excellent Customer Service
                              We went to Home Depot in Shallotte on Christmas Eve. The shopping experience was the best ever!! Thank you Steve & Dawn & the lady in the Tool section with the Christmas Hat!!
                              by
                                • Recommended
                                Excellent
                                The employees at this Home Depot were very helpful.
                                by
                                  • Recommended
                                  Associates are always friendly and ready to help customers with whatever they need.
                                  Associates are always friendly and ready to help customers with whatever they need.
                                  by
                                  • Verified Purchase
                                  always find what I need. Not happy that there are no human cash register available
                                  always find what I need. Not happy that there are no human cash register available
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I have had excellent customer service from this store. Employees seem to really care about helpin...
                                  I have had excellent customer service from this store. Employees seem to really care about helping me make my purchase. Thanks HD.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Every time I'm at the Shallot, NC location I am greated, asked if I need help and the associates ...
                                  Every time I'm at the Shallot, NC location I am greated, asked if I need help and the associates are always polite and quick to help with a smile. I love the Shalott, NC location HOME DEPOT!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The teamwork and attitude of this store was the best I’ve ever experienced. Scott Burton was incr...
                                  The teamwork and attitude of this store was the best I’ve ever experienced. Scott Burton was incredible. He was helping me and I had no idea he was the store manager. His team were all so helpful and accommodating. I’ve shopped at Home Depot for 40 years and never had this experience.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Compared to other stores that I have visited, this home depot is by far better. I am very happy ...
                                  Compared to other stores that I have visited, this home depot is by far better. I am very happy with my experiences with them. The employees really take the time with me and make sure that I get what I need.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  well stocked garden area - staff available - good attitudes.
                                  well stocked garden area - staff available - good attitudes.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Everyone was so friendly with a positive attitude.
                                  Everyone was so friendly with a positive attitude.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I only needed a few simple items and everything was in stock and easily accessible. The check ou...
                                  I only needed a few simple items and everything was in stock and easily accessible. The check out girl, Amber, was very courteous, helpful and pleasant. She made the experience very nice. Home Depot is lucky to have a staff member like her.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The customer service is not good at this store. This is a very small town and it is extremely sur...
                                  The customer service is not good at this store. This is a very small town and it is extremely surprising in a place that has such a friendly community that the customer service would be so bad.
                                  by
                                  • Verified Purchase
                                  I had an experience with one of the departments but we got it all.worked out.
                                  I had an experience with one of the departments but we got it all.worked out.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  This store is always clean and usually has what I am looking for. The parking lot is huge and usu...
                                  This store is always clean and usually has what I am looking for. The parking lot is huge and usually there is a good parking place for me. I will be glad when they start opening early again. I am an early shopper.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  a different type of people work there they have pride in what they do.the store is clean and the ...
                                  a different type of people work there they have pride in what they do.the store is clean and the staf is freindly and knowledgeble, i can not spell that good,but they are realy helpfull.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  the staff in garden center was awsome, very friendly and helpful with loading the potting soil
                                  the staff in garden center was awsome, very friendly and helpful with loading the potting soil
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Showing 1-30 of 486 reviews

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