#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)982-2401
Tool & Truck Rental(770)982-2402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1670 Scenic Hwy North
Snellville, GA 30078
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 673 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (673)
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Showing 1-30 of 673 reviews
Outstanding Employees
Today we had 2 amazing employees - Allean (appliances) and Abigail (Pro desk) - answer so many questions, help us to understand some details about our accounts, and help us to purchase what we needed, even though it wasn't in the store. We really appreciated their eagerness to help, their patience with us, their friendly professional service. We hope we see them again the next time we visit Home Depot!
by
    • Recommended
    Gareat stroe
    The employees were great in helping locate items of interest to me.
    by
      • Recommended
      Outstanding location
      Outstanding staff, fully stocked store, and knowledgeable staff. Best shopping experience.
      by
        • Recommended
        Diane the Greatest Emoloyee at Home Depot
        Many times I have been to Home Depot. Many times I have been helped by Ms. Diane. She was our cashier today. She is the epitome of what every employee at Home Depot should be.
        by
          • Recommended
          Great customer service at Tool rental and Garden
          You will not be disappointed in the level of customer service at this HD, specially in the tools rental and garden departments
          by
            • Recommended
            Great experience
            Store was clean and well organized, employees help me find products and assisted with a online purchase also.
            by
              • Recommended
              Manager Complaint
              On the day of shopping, the experience was exceptional. But not satisfied with customer service on 06/09/2023 when we came to the store to follow up on the status of our "measurements" order -for rooms in which we plan on putting tiles. The flooring personnel stated she was knew and did not know how to pull the quote. She called a manager who said he did not know either. But manager quickly stated he had other customers to help and walked off. JUST BAD ALL ROUND HERE.
              by
                Always excellent customer service
                Ernest B is always a professional. He is extremely product knowledgeable and I can help me with any questions I might have about store products.
                by
                  • Recommended
                  Great Employees
                  Miss carolyn from it returns and pick ups counter in the front Walked me aisle to aisle and made sure that I got everything that i needed she even made sure we counted the items. I know I probably irritated her because I did ask for a lot but not one time. Does she show that she was irritated and whatever she could not explain she made sure to find someone That did know how to explain it to me and she never left my side.
                  by
                    • Recommended
                    Good Trip
                    They had what I was looking for, and JHames was helpful.
                    by
                      • Recommended
                      1 found this review helpful
                      Home Depot is a great place to shop
                      I had a great experience shopping at the scenic highly way home depot branch Their employees are very friendly The time for checkout was also very brief I will recommend anyone to shop at this place
                      by
                        Great customer service
                        The employees at this location are extremely helpful and kind! Thank you, Diane!
                        by
                          Customer Service
                          Customer service here is excellent and the store is always clean. I love it.
                          by
                            • Recommended
                            Customer Service
                            I shop at two Home Depot stores. The Scenic Highway store, and the Highway 78 store. I consistently have a great experience at both stores. The clerks are always pleasant and eager to assist.
                            by
                              • Recommended
                              Love this Home Depot
                              What can I say, this is one of the best Home Depots that I have been to in a while. Awesome From great customer service, even better workers and awesome products. To make things even better my wife works here and that just made it an even better experience as she is a very hard working woman and cares deeply about her work. I really appreciate the store and it's service to me as a Veteran and a long time shopper of the store.
                              by
                                • Recommended
                                AMANDA ....Very helpful customer service
                                One of businesses dept. Of the store ...customer servicee. Really Appricate understanding a patients
                                by
                                  • Recommended
                                  Great customer service
                                  Amanda is quite polite and knowledgeable on all products. Alway sweet and greets me with her beautiful smile.Always makes my day.
                                  by
                                    • Recommended
                                    Great service
                                    Uriel was amazing. Fast service and with a smile.
                                    by
                                      • Recommended
                                      Great customer service from Emma and Amanda
                                      Great knowledge of there job
                                      by
                                        • Recommended
                                        Pro Desk/Returns
                                        I've been helping my sister and her boyfriend with their contract work over the last week and we have been to Home Depot every day. The only issue we had was that their weren't enough lumber carts available and we had to wait. We checked out at the Pro Desk every time and we were always greeted by Carol and we specifically wait for her as she is so kind and patient with us and all of our questions. A lot of times the cashier wants to get you all checked out and push you out the door but Carol takes the time to answer all your questions no matter how dumb they sound. We go to her every time we check out now. Good customer service is hard to find!
                                        by
                                          • Recommended
                                          Customer Service
                                          Customer service representive are willing to assist you in your purchase and knowledge of using or installing an item that you purchased
                                          by
                                            • Recommended
                                            Excellent customer service
                                            I came into the store. It was nice and clean but steaks were beautiful. Customers were being greedy. I asked about specific blinds associate took me over help me measure out the blinds cut the one that I need it help me to the front into my car
                                            by
                                              • Recommended
                                              needed help
                                              I was looking for HVAC material and no employee helped me
                                              by
                                                Excellent visit
                                                A town like Snellville needs more customer service like what is at this Home Depot. I was very impressed.
                                                by
                                                  • Recommended
                                                  Great plants, still striving
                                                  Excellent services, Going forward this Home Depot will be my favorite spot.
                                                  by
                                                    • Recommended
                                                    Kitchen & Bath Section
                                                    Knowledgeable, extremely courteous and helpful.
                                                    by
                                                      • Recommended
                                                      Exceptional Customer Service
                                                      Employee Danae went above and beyond by taking an extra amount of her time to locate a Black Friday sale item other stores had simply told me was Out of Stock.
                                                      by
                                                        • Recommended
                                                        I purchased a washer
                                                        Ms. Allean Mcmullen's customer service was excellent, at store #0144.
                                                        by
                                                          • Recommended
                                                          Great Customer Service
                                                          Came into the store this past weekend and Allean Mcmullen was very helpful and made our shopping experience easier. So nice to have nice, helpful workers at the store!
                                                          by
                                                            • Recommended
                                                            Excellent customer service
                                                            I purchased this appliance and am so happy with everyone involved in appliance dept thru delivery Exceptional service!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 673 reviews

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