#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(904)363-8400
Tool & Truck Rental(904)363-8414
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9021 Southside Blvd
Jacksonville, FL 32256
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Customer Store Reviews

  • 4.7 out of 834 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (834)
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Showing 1-30 of 834 reviews
great customer service !!
great customer service !!
by
  • Verified Purchase
  • Recommended
Associates are nowhere around, when they are they are too busy do other things instead of helping...
Associates are nowhere around, when they are they are too busy do other things instead of helping customers
by
  • Verified Purchase
If you are military don't expect them to honor your ID for any discount
If you are military don't expect them to honor your ID for any discount
by
  • Verified Purchase
Great Service & Friendly employees, make me feel important!! Thank You
Great Service & Friendly employees, make me feel important!! Thank You
by
  • Verified Purchase
  • Recommended
Found everything I needed, ppl polite, cashier very friendly (Khalid).....
Found everything I needed, ppl polite, cashier very friendly (Khalid).....
by
  • Verified Purchase
  • Recommended
See my survey comments.
See my survey comments.
by
  • Verified Purchase
  • Recommended
Missing vaccum bags letter A to ridgid vaccum 6.0 peak HP.
Missing vaccum bags letter A to ridgid vaccum 6.0 peak HP.
by
  • Verified Purchase
  • Recommended
Issues with Delivery. I am waiting for my refrigerator since I bought it on Dec. 5th. I gave them...
Issues with Delivery. I am waiting for my refrigerator since I bought it on Dec. 5th. I gave them a chance since Whirlpool refrigerators are on backorder. I got another brand and they supposed to deliver on Dec. 31st. I was home waiting and when they called my husband he was not able to answer, we left a secondary phone number and we said it is very important to call both numbers since we didn't know who can leave work first. I lost my pay for the day and no fridge delivered. Very disappointed and not shopping at Home Depot anymore.
by
  • Verified Purchase
Great store! Employees are knowledgeable, helpful and very friendly, always willing to help with...
Great store! Employees are knowledgeable, helpful and very friendly, always willing to help with all your needs. Would recommend this store to friends and family.
by
  • Verified Purchase
  • Recommended
Very friendly and helpful people here.
Very friendly and helpful people here.
by
  • Verified Purchase
  • Recommended
Yes, the store was clean, I found what I needed, and associates were friendly. My rating is only ...
Yes, the store was clean, I found what I needed, and associates were friendly. My rating is only about the store's response to COVID-19. From Home Depot's website: - Limiting the number of customers allowed into stores at one time - Requiring associates and customers to wear non-medical face masks in stores What I observed: - There was no one at the front door checking for masks or counting the number of people entering the store. - There were customers and one associate wearing no mask at all.
by
  • Verified Purchase
The store is well stocked, the parking lot clean, and employees helpful. This is a well run Home...
The store is well stocked, the parking lot clean, and employees helpful. This is a well run Home Depot!
by
  • Verified Purchase
  • Recommended
The best customer service , and knowledgeable employees. The paint department is awesome. They de...
The best customer service , and knowledgeable employees. The paint department is awesome. They deserve a kudos for all their positive and wonderful service. thanks! Dr. García
by
  • Verified Purchase
  • Recommended
Ayanna rose went out of her way to insure a great experience
Ayanna rose went out of her way to insure a great experience
by
  • Verified Purchase
  • Recommended
The employees are extremely helpful. Everyone that I needed assistance from had a positive attitu...
The employees are extremely helpful. Everyone that I needed assistance from had a positive attitude and provided valuable information on what I could do to make the project I was working on go smoothly.
by
  • Verified Purchase
  • Recommended
Great team at this store. consistently helpful
Great team at this store. consistently helpful
by
  • Verified Purchase
  • Recommended
The customer service was excellent,and everyone attitude was very pleasant,all my needs was met..
The customer service was excellent,and everyone attitude was very pleasant,all my needs was met..
by
  • Verified Purchase
  • Recommended
Has everything that I need.
Has everything that I need.
by
  • Verified Purchase
  • Recommended
I don't usually complain and I don't write reviews. But the trip to this Home Depot today was ab...
I don't usually complain and I don't write reviews. But the trip to this Home Depot today was absolutely the worst experience. If you are thinking about remodeling your kitchen, do not go to Home Depot (at the Southside Blvd location). My mom wants to remodel her kitchen. She has a standard 10x10 kitchen. The kitchen designer Lillian didn't even ask my mom what kind of cabinets/countertop she wanted. She just took out her price sheet and quoted this ridiculously high price. When I asked her how can it be that expensive, she just shrugged and said that's how much kitchen remodel costs these days. She didn't even bother to offer us any other options. She is supposed to be the kitchen designer. Surely there are different options for different budgets. It was as if she just didn't want to do business with us and couldn't wait to get rid of us. We walked out the store very disappointed. It was such a bad experience that we probably wouldn't go back to this Home Depot.
by
  • Verified Purchase
2 found this review helpful
Assistance is readily available. If the product is not available, I am asked if I can pick it up ...
Assistance is readily available. If the product is not available, I am asked if I can pick it up at another local store.
by
  • Verified Purchase
  • Recommended
Always has what we need to complete our work.
Always has what we need to complete our work.
by
  • Verified Purchase
  • Recommended
I like the fact they ask you if you need help as things and materials change locations everyone a...
I like the fact they ask you if you need help as things and materials change locations everyone and then. Considering the situation we are in, it is expected for things to not be as remembered the last.
by
  • Verified Purchase
  • Recommended
Khaled was great for helping with financing. Great store. Thank you Khaled he is very friendly!!!
Khaled was great for helping with financing. Great store. Thank you Khaled he is very friendly!!!
by
  • Verified Purchase
  • Recommended
Great prices, selection and location.
Great prices, selection and location.
by
  • Verified Purchase
  • Recommended
It's a really friendly store with knowledgable workers.
It's a really friendly store with knowledgable workers.
by
  • Verified Purchase
  • Recommended
Pleasant store to go to. Everyone is always friendly and helpful to me or our employees.
Pleasant store to go to. Everyone is always friendly and helpful to me or our employees.
by
  • Verified Purchase
  • Recommended
Great service! Ellen was amazing in appliances!
Great service! Ellen was amazing in appliances!
by
  • Verified Purchase
  • Recommended
Our cashier khaled was amazing.
Our cashier khaled was amazing.
by
  • Verified Purchase
  • Recommended
This Home Depot is well stocked and the garden Center is has a large variety of plants and also c...
This Home Depot is well stocked and the garden Center is has a large variety of plants and also carries St. Augustine grass plugs. The employees are helpful and knowledgeable of the area that you are shopping in if you can not find what you are looking for they will look it up on the store website for you or call another employee to answer your question. I wanted to purchase a grass plug tool but, one of the employees told me they did not sell them. It seems if Home Depot would sell this tool since they sell grass plugs I had to order one off the internet.
by
  • Verified Purchase
  • Recommended
enjoy shopping in this store...employees are very friendly and helpful and also are egar to assist
enjoy shopping in this store...employees are very friendly and helpful and also are egar to assist
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 834 reviews

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