#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)304-3402
Tool & Truck Rental(281)304-3408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
17928 Spring Cypress Rd
Cypress, TX 77429
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Customer Store Reviews

  • 4.6 out of 467 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (467)
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Showing 1-30 of 467 reviews
Great customer service!
Elijah helped me tremendously. Had an idea of what I wanted but couldn't quite figure out how to weight or fill the empty space on my planters. Elijah came through! Found everything I needed in one trip.
by
    • Recommended
    Sale Cashier SHERREL 🤍 I Appreciate It !
    She Gave Us A $15 Discount As We Were Given The Wrong Brand And Wrong Price
    by
      • Recommended
      Great PAINT Department
      I'm SO happy that I went to The Home Depot to get the products for my home project. I needed to stain my deck and fence since I didn't do it when it was installed. Lee from the Paint Department walked me through the process and recommended the materials needed. He kept me under budget and I'm very pleased on how the Tugboat stain looks on the deck and fence.
      by
        • Recommended
        Awesome products & awesome employee
        Awesome emploee to assist this old person.
        by
          • Recommended
          Great Customer service
          I'm a pro at home depot. Been shopping there for about 4 years now. Plenty of benefits for being a pro. The people that work there always greet you and always willing to help out and assist with loading if needed!
          by
            Easy shopping.
            Store is set up to follow a pattern. I can find items without asking for assistance.
            by
              • Recommended
              5 stars!
              Every time I visit this location I am in awe at how amazing the staff is. They are very professional and ready to assist. Items are always in stock and restrooms are always clean. Great work, Home Depot!
              by
                • Recommended
                Rude Customer Service employee
                Customer service employee attempted to refuse to check me out and shouted that I should go to the other end of the front store to checkout. At the time the Customer Service did not have other customers!
                by
                  Management is TERRIBLE
                  The manager Josh treats the employees like they are animals. His attitude towards customers and staff is unacceptable. He refuses to help and gives you an attitude. I strongly suggest any other location.
                  by
                    Great store with great eimployees
                    Helpful staff, store is easy to find things at and clean. Now getting out of parking lot to Spring Cypress is a bit dangerous so please be careful and patient.
                    by
                      • Recommended
                      Good store
                      Bella was very helpful
                      by
                        • Recommended
                        Great quality and customer service!
                        I can't say enough positive things about Home Depot. The store offers a fantastic selection of products that cater to a variety of needs. The staff was incredibly friendly and approachable, readily available to answer my questions and provide assistance. They made me feel welcomed and valued as a customer. Home Depot is my go-to store for all my shopping needs, and I highly recommend it to others. My wife I had a very pleasant experience at Home Depot especially services provided by Tiffany and Nando. They were very understanding, helpful and gave excellent customer service. Because of their services we will continue to visit the store.
                        by
                          • Recommended
                          Incredible Service
                          I had locked my keys in my car and thought I had no hope, but a manager, Chelsea, went above and beyond with her service and helped me to unlock the car
                          by
                            • Recommended
                            Great customer service
                            Wanda was great help
                            by
                              • Recommended
                              The Home Depot
                              Best shop for Contractors and if you want to do a little project at your house
                              by
                                • Recommended
                                Great place to buy
                                always great services
                                by
                                  • Recommended
                                  Great experience. All employees I encountered were helpful
                                  Had a good return and buying new plants at this location. Helpful employees.
                                  by
                                    • Recommended
                                    Upgraded Ryobi battery.
                                    So I told a employed worker if they have a bigger battery than 6Ah and he said yes. I want from 6Ah to 8.0 and it Used To Last from 35 min now it last me almost 1 hour
                                    by
                                      • Recommended
                                      Excellent customer service
                                      Joshua from the garden department was so helpful! Definitely coming back to this store after the amazing customer service I received.
                                      by
                                        • Recommended
                                        just a frequent shopper
                                        Has been a lot of personnel changes in the last year and a half, but still a lot of friendly employees that greet me
                                        by
                                          • Recommended
                                          Great store, great staff!!!
                                          Love this store! The staff is amazing and attentive to their customers!!
                                          by
                                            • Recommended
                                            Kenneth in Customer Service was awesome
                                            Kenneth really helped me tremendously. I visited the Tomball location twice for this same issue and they were of no help. However, Kenneth made sure that this time I was choosing the right item that I needed as this was my 3rd time making a return because I was not buying the correct lighting.
                                            by
                                              • Recommended
                                              Employees are always willing to help. But not managers
                                              Purchase pickets for my home project and checked out at 11:54am. Had to wait until 12:38pm to get loaded because the managers on duty that day 02/18/2024 was really delayed in getting up to front to open up big bay door for the employees to load me. I gave 5 stars for the employees. But for the managers on duty that day. I give them 0 stars.
                                              by
                                                • Recommended
                                                Customer service
                                                I was able to find someone to help me locate and retrieve a tool and battery in the storage cage quickly. When there was a problem with a promotion Aniya, Debbie and Salem worked together to get it resolved. Great customer service!
                                                by
                                                  • Recommended
                                                  Poor customer service and product availability
                                                  This store has a broken entrance for the past several weeks which should be a clue not to enter. Products are not shelved neatly and the inventory listed on the app does not match what is in store. When you ask an employee about future availability, they shrug. There is no real customer service being provided other than the folks handling returns and credit apps. They no longer provide a military discount on appliances and also wouldn't apply a gift card (same as cash?!?!?!??!) against the purchase. Really disappointing experience compared to how Home Depot employees used to conduct themselves with pride and were knowledgeable. We had to hunt someone down to help us buy a washer. Very disappointing.
                                                  by
                                                    Information
                                                    I receive great information about pro card services
                                                    by
                                                      • Recommended
                                                      customer service
                                                      Tabatha was excellent face of Home Depot; very nice and pleasant. She was very efficient with helping us finish our transaction. Thank you Tabatha.
                                                      by
                                                        • Recommended
                                                        great store! Friendly staff
                                                        someone always arround to help if needed
                                                        by
                                                          • Recommended
                                                          Great Employee
                                                          Dan (in the plumbing dept. at the SPRING CYPRESS Store #6586) is an excellent employee. You need to hire more like him !!!!
                                                          by
                                                            Love their Garden Center
                                                            This store always has the outdoor gardening supplies I need for various projects. Great value for the cost!!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 467 reviews

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