#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(323)860-3410
Store Hours
Mon-Fri: 5:00am - 10:00pm
Sat: 6:00am - 10:00pm
Sun: 6:00am - 9:00pm
Curbside: 09:00am - 6:00pm
Location
5600 Sunset Blvd
Hollywood, CA 90028
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 567 reviews
86%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (567)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 567 reviews
Unhelpful staff
What should have took 10minutes for a propane tank swap took 20min due to u helpful staff. If you are ever checking out at this location and notice the name tag “Christopher” , do yourself a favor and move to the next line.
by
    SHOPPING AT HOME DEPOT
    I HAD A GREAT EXPERIENCE!
    by
      • Recommended
      A return handled with dignity
      Once I had to return a product to this store. This month, an order was cancelled. Couldn't find a plumber to pick up the toilet I bought. My car is too small. Home Depot's customer service team handled my concern with grace, the staff polite. My situation was frustrating, but they made the challenges easier to bear.
      by
        • Recommended
        AMAZING HELP FROM EMPLOYEE
        I was searching for an adaptor so I could plug in my recently purchased plug-in hybrid.. I was almost in tears and about to give up..until I found Home Depot on Sunst in LA… the man who helped me knew what he was doing! I showed him my cord and a foto of the plug I needed to plug into… and he found all the right parts and even PUT THEM TOGETHER FOR ME!! his name was adam.. I am deeply grateful to him!!
        by
          • Recommended
          Love this store
          Was very friendly sales associates and great products for home
          by
            • Recommended
            Leslie who works in the order pickup is very helpful!
            i bought. a ladder online and picked it up 2 mins later and she was very on. top of it and got me in and out so quickly but also made my day so much more pleasant. I love this home depot! i'll go everyday until they build one in the valley
            by
              • Recommended
              This store has gotten better
              This store has gotten better over these years parking lot is cleaner not as many day labors
              by
                A Nightmare On Sunset Blvd
                This is a very busy store that’s totally out of control; the customers are mostly contractors which is fine but they are there to get in, buy their parts and go; if you’re a homeowner you are just going to be in the way.
                by
                  I came in to order a shower door, Sabrina was great
                  My over all experience at the customer service desk was great especially with Sabrina and Leslie. Both of them had a very inviting smile and attitude and both work well helping me and other guest. What a great team.
                  by
                    • Recommended
                    3'S a Charm
                    Great customer service with Leslie, Jane and Miguel!
                    by
                      • Recommended
                      Big Love!
                      Easy to shop at this store... very clean and great service!
                      by
                        • Recommended
                        Great staff
                        Eric Thomas was amazing!!!! He helped my roommate and I put our patio table in our trunk and he was so kind to us! Genuinely one of the nicest people I have met in my entire life!
                        by
                          • Recommended
                          MY FAVORITE STORE TO SHOP ON SUNSET BOULEVARD!
                          I've been shopping at the Sunset Home Depot for years! I particularly love this store location on Sunset because of the people. Yes! That's right the people! I've done extensive remodeling throughout the years and always had great help from Michael Bowers, from Design, Ray at the Pro Desk, Linda at Gardening and Demond who always has a great smile and greets me with such warmth every time I come in to shop. And, if you need further assistance, rest assure you can always talk to the Store Manager himself, or Marvin who is another Super Hero Manager if you have any problems that need addressing. And, please let me not forget Elvin, another great associate/Supervisor at the Pro Desk who takes such great care of me. When you go to shop, it's always an experience whether good nor bad, and mine has always been wonderful and I want to take a moment to thank each and every one of these folks that make my shopping at the Sunset Home Depot always outstanding! KUDDOS TO EACH AND EVERY ONE OF YOU! Thank you... Ariel
                          by
                            • Recommended
                            Great service at pro services
                            Great service at pro I was helped by a girl named sky she was very nice and professional I definitely will come back
                            by
                              • Recommended
                              1 found this review helpful
                              JOHN the closing manager!
                              He assisted my blind and deaf grandparents and I! I have to communicate with them using ASL. John was patient and dedicated to ensuring we found everything we needed and left happy!
                              by
                                • Recommended
                                Sandra the cashier was sour John was helpful
                                Service desk doesn’t know what being service minded means
                                by
                                  Great customer service activities on point 10 out of 10
                                  Al ways buy this lady name is sky help out on everything' bery professional
                                  by
                                    • Recommended
                                    Amazing service! Thank you Jimmy!
                                    I’m basically inept at anything handy, so I needed help shortening some dowel rods. Jimmy sawed them for me, and was super nice the whole time! Never would’ve expected such great customer service. I hope Jimmy gets to know how awesome and appreciated his help was.
                                    by
                                      • Recommended
                                      Good job
                                      Clarisa from pro was very fast working and helped me greatly
                                      by
                                        • Recommended
                                        Really great customer service
                                        That you Monique, Leslie, and Sabrina for always brining such great service to our team during many last minute transactions and delivery pick ups! Always happy to work with you guys!
                                        by
                                          • Recommended
                                          Wow customer service
                                          John was great and really took his time helping me pick my home garden plants.
                                          by
                                            • Recommended
                                            All You Need!
                                            Shopping here at Sunset 6616 for more than 20yrs, and I have found everything to be Top Quality Products but most of all Home Tools and Indoor/outdoor Garden products a Great for you D.I.Y. Enthusiasts!
                                            by
                                              • Recommended
                                              Great Service and stuff
                                              Nice service and stuff
                                              by
                                                • Recommended
                                                Good location but the parking lot is not fun
                                                Hard to get in and out of. The rooftop parking is nice unless you are buying lumber
                                                by
                                                  Awesome
                                                  Great people great prices
                                                  by
                                                    • Recommended
                                                    Cowboy
                                                    Thank you Tony for taking the time, patience and friendly service
                                                    by
                                                      • Recommended
                                                      Great
                                                      Enjoy the help from tony. Very nice, knowledgeable and friendly Thank you for the help.
                                                      by
                                                        Great store
                                                        I was very happy coming to this store. Everything I come I make sure I find Tony. He was great with the customer. Very knowledgeable and patience. Enjoy his personality
                                                        by
                                                          • Recommended
                                                          Great Customer service
                                                          This store has a wonderful Assistant Manager named Kenya she's very helpful and very friendly always ready and willing to help
                                                          by
                                                            • Recommended
                                                            Thank you, Maurice!
                                                            Maurice helped me find a solution to an atypical problem. He really listened and brainstormed with me. Together, we found the solution. Thank you, Maurice:)
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 567 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              1675 Wilshire Blvd

                                                              Los Angeles, CA 90017

                                                              3.73 mi

                                                              Pro Service Desk

                                                              (213)273-3604

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              5040 San Fernando Rd

                                                              Glendale, CA 91204

                                                              4.06 mi

                                                              Pro Service Desk

                                                              (818)956-7249

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              1200 Flower Street

                                                              Burbank, CA 91502

                                                              5.05 mi

                                                              Tool & Truck Rental

                                                              (818)729-6308

                                                              Pro Service Desk

                                                              (818)729-6302

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm