#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(602)493-4632
Tool & Truck Rental(602)493-4635
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
16803 N Tatum Blvd
Phoenix, AZ 85032
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Customer Store Reviews

  • 4.7 out of 508 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (508)
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Showing 1-30 of 508 reviews
Terrible store
I'm tired of this location being consistently out of stock, disorganized, and without meaningful customer service. No one needs 6 HD associates to help them operate a scanner
by
    Great help in electrical
    Employee helped me select the correct timer switch, tool to check wiring, and helped me understand the wiring installation. Very knowledgeable
    by
      • Recommended
      Glenn in Garden area is very helpful and knowledgable
      great customer services
      by
        Home Depot at Tatum & Bell is Awesome
        This is my "home" store where I have shopped & purchased for 2 decades and I love the store & everyone here.
        by
          • Recommended
          One stop shop and Great Customer Service
          It's always great o walk in and get every thing I need for my projects. The customer service has improved so much - I feel at home every time I walk in - Very welcomed and great energy - Thank you Be Blessed
          by
            • Recommended
            Great Store
            I shop at this location frequently. It is well stocked and has employees who excel in customer service.
            by
              Bought a BBQ
              I went to get a BBQ. They were already built and everything. My only gripe is that I had to go from one end of the store to the other and then back again to complete my purchase. BBQ's should be purchasable in the customer service area.
              by
                Best Paint Department in the Valley
                If you want the exact right color or paint, especially a matching job, go see Bri in the paint department at this branch. She just saved me at least $100 because her match was so dead on I don't have to repaint the whole room.
                by
                  • Recommended
                  Very friendly and helpful employees.
                  We needed screen tabs. I can't remember his name but he went above and beyond to help us find 2.50 product.
                  by
                    • Recommended
                    Sam is a rock star!
                    Sam helped us out with our guest bathroom remodel, she was super friendly and very knowledgeable and explained everything so well. Keep up the awesome work Sam!
                    by
                      • Recommended
                      suggestion
                      when an a category of items is moved to a different location in the store put a sign in the old location telling the new location.
                      by
                        • Recommended
                        shop
                        always shop there very nice people
                        by
                          • Recommended
                          Great, knowledgeable, helpful and friendly staff.
                          I've looked for this product throughout the pandemic and am so pleased that your supplies have been catching up.
                          by
                            • Recommended
                            Tool personal are not great
                            The employe had no idea how to remove the battery form a very common power tool. Also he had no idea on when I would be contacted nor on the total timeline it would take. The total time I was in the store was exorbatant.
                            by
                              Find sales manager Sam. She is amazing and will help you solve anything!
                              The knowledge of Sam was amazing. I had several punch list things and she solved for all of it!!
                              by
                                • Recommended
                                Give that lady a promotion !
                                Barbara was a fantastic Cashier ! Shows excellent customer service ! Super professional ! Made my shopping experience easy !
                                by
                                  • Recommended
                                  The best PRO DESK !!!!!
                                  I buy alot of conduit , wire and other electrical needs from this Home Depot . Why because Wendy and Carlos are the best at customer care HANDS DOWN !!! I have other contractors working with Wendy and Carlos because of how they treat my company .
                                  by
                                    • Recommended
                                    Friendly and helpful sales associates
                                    assisted me in several departments to find products
                                    by
                                      Great customer service
                                      I am always able to obtain exceptional service from the staff, and even like bringing my grandkids into the store to enjoy seasonal decorations.
                                      by
                                        • Recommended
                                        Great experience to buy my first grill
                                        I am very satisfied with service provided by Home Depot associate.it help me to buy the Grill.
                                        by
                                          • Recommended
                                          self check outs
                                          close the self check outs. add cashiers if more than two in line
                                          by
                                            Go here for all types of projects
                                            Kitchen renovation-go here. Homeschooling project-go here. Garden projects-go here. The customer service is down to earth and always cordial. Talented group of individuals who embrace experienced and inexperienced professionals in a respectful fashion.
                                            by
                                              • Recommended
                                              Efficient personnel
                                              bought dishwasher (Robo was really good). Installer said dishwasher could not be installed (don't know his name). called plumber who examined dishwasher -- said it certainly has high loop and machine could have been installed: cost -- $75. Joey adjust for refund and filed papers to re-deliver / install machine (not with same installer).
                                              by
                                                • Recommended
                                                Outstanding Customer Service
                                                Alyssa crushed the customer service and helped me get an item by Christmas.
                                                by
                                                  • Recommended
                                                  Nancy is Awesome
                                                  If you need something and can't find it... ask for Nancy, she was quick, she was thorough in assisting us and going above and beyond. That girl looked all over that store to help us with what we needed.
                                                  by
                                                    • Recommended
                                                    Friendly workers
                                                    Employees are friendly and go out of their way to greet and help even if its not their department
                                                    by
                                                      • Recommended
                                                      Surprise Home Depot customer service is fantastic
                                                      See Ryan at Surprise location. Extremely helpful. Need more people like him.
                                                      by
                                                        • Recommended
                                                        great People
                                                        bought a large load of lumber for a build, great prices and availability.
                                                        by
                                                          • Recommended
                                                          Reviews
                                                          Review process and reviews are very beneficial.
                                                          by
                                                            • Recommended
                                                            Great experience
                                                            well stocked, friendly employees, very helpful
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 508 reviews

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