#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(254)899-6402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3550 South General Bruce Dr
Temple, TX 76504
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Customer Store Reviews

  • 4.7 out of 612 reviews
93%Of Customers
Recommend This Store
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Showing 1-30 of 612 reviews
Great service/Had the products that I needed.
This store was truly amazing, their staff (Andrea, Jackson, Heather and James) helped us with all of our needs and tile, bathroom vanities, answering questions and loading. Our pickup was very full when we were driving away. It's a 1 1/2 hour drive, but they made it worth it.
by
    • Recommended
    Has what I need
    This store always has in stock the items I'm seeking and I can readily find them in the store. There is another home improvement store much closer to me, but they have less selection and somewhat lower quality of items. I usually end up going to Home Depot to get the items I need.
    by
      • Recommended
      Great place to purchase all Home Improvement needs!!
      I have purchased a beautiful patio set from Home Depot and could not have made a better choice. Excellent quality and beauty.
      by
        • Recommended
        Great selection and availability of products
        I do not have to wait for the lawn mower I want to be delivered, it is already in stock and just picked them up.
        by
          • Recommended
          Employees look lost
          Employees are not very helpful and most are not knowledgeable about anything in the store.
          by
            dewalt adjustable wrenches with cushioned handles
            selection of choice was good, and the 2-piece Dewalt adjustable wrench set performed well.
            by
              • Recommended
              Subject: A Heartfelt Appreciation for Jen's Exceptional Assistance
              Dear Home Depot Management, I am writing to express my utmost gratitude for the exceptional customer service provided by one of your outstanding employees, Jen. I recently visited your store and had the pleasure of interacting with Jen during the checkout process. Her warm and friendly demeanor truly made a positive impact on my experience. From the moment we approached the checkout counter after a long and tiring day, Jen greeted us with a genuine smile that instantly brightened our mood. Her professionalism and attentiveness were immediately evident, as she efficiently processed our purchase while ensuring that we had everything we needed. Despite the demands of her role, Jen remained patient and caring, going above and beyond to address our questions and concerns. What made Jen truly exceptional was her ability to make us feel valued as customers. She exuded a kindness and enthusiasm that is all too rare in today's fast-paced world. Her friendly smile and willingness to engage in conversation created a welcoming atmosphere, turning what could have been a mundane transaction into a delightful interaction. Jen's dedication to her job and her commitment to customer satisfaction are truly commendable. Her outstanding service not only brightened our day but also reflected positively on the Home Depot brand. It is evident that she takes pride in her work and genuinely cares about the individuals she serves. I believe it is crucial to acknowledge exceptional employees like Jen, as they are a testament to the values and standards upheld by Home Depot. Her exceptional service left a lasting impression on me and my family, and it is my hope that she receives the recognition she deserves. Once again, I would like to extend my sincerest thanks to Jen for her outstanding assistance. Her friendly smile and exceptional customer service truly made a difference. I look forward to future visits to Home Depot, knowing that I can rely on the expertise and kindness of employees like Jen. With warm regards, Andrea Despaigne on behalf of the Despaigne family
              by
                • Recommended
                1 found this review helpful
                Great Store
                Everything in the store is well organized and easy to find. Store employees are helpful and courteous. We shop here before any other do it yourself store.
                by
                  • Recommended
                  Great store
                  Great store bought cabinets sales associate was very happy and helpful
                  by
                    • Recommended
                    Great and helpful employees
                    One of the main reasons why I love this store is although I have the app and can easily at times find where things are, employees typically stop me before I can find it on my app and ask if I need assistance. At that moment, instead of looking at it on my app, they quickly can point me in the right direction much faster than if I were to look it up on the app. Not only that, when I have a question about any work that I'm doing at home, they are very knowledgeable and can assist me with the things that I need. I appreciate that.
                    by
                      • Recommended
                      Store #6863
                      I was working on a project, and couldn’t find the right isle or bay for the product I needed. But luckily John over in Hardware was able to assist me and help me find exactly what I needed. Thanks John!
                      by
                        Ahren Shorts
                        Ahren Shorts took the time to go through appliances with us. Answered all questions. Took the time to actually talk to us. What a great gentleman he is.
                        by
                          • Recommended
                          Quote Detail for Measure #18485168
                          Thank you! Rachel Burkhouse & Jenny Retail Customer Care, Atlanta
                          by
                            • Recommended
                            Exemplary Customer Service!
                            Stress levels can be high when your refrigerator suddenly goes out and you are faced with not only an unexpected large purchase but also losing your food security, investment in groceries and your ability to prepare meals for yourself and/or your family. So for me, a self employed single mom of a special needs child this felt devastating and overwhelming. But choosing Home Depot was a blessed choice. The amazing Appliance Specialists I worked with were wonderful, caring individuals that made sure I had a friendly experience. Both Rachel B. And Paul H. took the time to listen to me and that stress turned into a blessing. I purchased the product I wanted at a competitive price I'm happy with, it will be delivered in a timely fashion and they will remove the old appliance for me. I can't emphasize enough how important personable in-store experiences are in an online shopping trending society. Home Depot for the win! I want to thank Rachel, Paul and the other employees who were so professional, kind and courteous. You have my gratitude and God bless y'all for helping me.
                            by
                              • Recommended
                              Great customer service
                              I was promptly greeted and asked about my projects. It's hard to get help at other stores. The cashier pointed me to the correct isle and the salesperson was a great help. He took interest in my project and showed me what I needed. I'm glad because my next project I'll be spending 1000K
                              by
                                • Recommended
                                Well stocked and great location
                                I shop here regularly for home and projects and find what I want and good price.
                                by
                                  • Recommended
                                  my fav place on earht
                                  evry time i go to this place called Home Depot i love it new things discovered,
                                  by
                                    Customer Service
                                    We had such a great experience when searching for flooring. The team working that department are top notch. Thanks again to Theo & Josh!
                                    by
                                      • Recommended
                                      Lazy employees
                                      Could not get help to load heavy items into back of truck. Waited over 10 minutes before finally attempting to load myself. A customer assisted while several employees strolled by as I struggled, offering nothing. I spend lots of money at this store and it’s a shame. Maybe I will try lowes…
                                      by
                                        Terrible customer service
                                        I tried to explain to the cashier my item wasn’t ringing up at self checkout and she says “yes it is”. I had to insist that the item wasn’t ringing up so she would help me. When she finally helped me, she was very rude and acted like I was bothering her.
                                        by
                                          Customer Service was A+++
                                          Andrea searched the entire store for a fan in February. We walked the entire store and finally found them and got Tu involved who got the forklift and got one down. Hyper Customer Service!!
                                          by
                                            Refrigerator purchase
                                            After discovering that the refrigerator did not fit properly in kitchen, we asked the delivery team if they would take it back and they said to call customer service. Several times we asked them if they would take it back and they insisted we call customer service. They left. We called customer service. Finally went back to store and they were extremely helpful in helping us pick out a new refrigerator, did not charge us to re-stock and scheduled pickup of refrigerator that did not fit and did not charge extra. It made a frustrated experience so muck better and therefore we will shop at Home Depot again. Thanks to Rachel Burkhouse we will be a repeat customer.
                                            by
                                              • Recommended
                                              Paint
                                              I m totally happy with my experience with the Temple Home Depot
                                              by
                                                • Recommended
                                                Product availability
                                                Dusk to dawn light bulb
                                                by
                                                  • Recommended
                                                  Garden center
                                                  Mrs Blanca helped me with every detailed item she went out her way to help pick the perfect plants for me thank you again Blanca!!!
                                                  by
                                                    • Recommended
                                                    Above and beyond customer service
                                                    I’ve never had a greater experience than at this Home Depot!!! The two employees I had contact with were sooo nice and they went above and beyond for me. Great store and great customer service. I live in Round Rock Texas but this store will be my go to when I need something. I will drive out of my way just to be treated like family and that I matter as a customer and person.
                                                    by
                                                      • Recommended
                                                      Helpful and well stocked
                                                      It is easy to find things in this store then other stores like this one.
                                                      by
                                                        • Recommended
                                                        Monday morning restocking
                                                        Do NOT shop on Monday mornings when this store is evidently restocking. The workers clearly take precedence over customers and most aisles are blocked
                                                        by
                                                          Lauren, the best sales associate you have
                                                          Please, advise Lauren how much I really appreciate ALL OF HER SERVICE.
                                                          by
                                                            • Recommended
                                                            General Review
                                                            This store is full of friendly people with smiling faces. Always enjoy my time at my neighborhood Home Depot.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 612 reviews

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