#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)674-4404
Tool & Truck Rental(503)674-4410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
25101 Se Stark St
Troutdale, OR 97060
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Customer Store Reviews

  • 4.7 out of 517 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (517)
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Showing 1-30 of 517 reviews
Richard in electric in Troutdale understood our confusion, showed us the product we needed, demon...
Richard in electric in Troutdale understood our confusion, showed us the product we needed, demonstrated and explained 3 times how to use it, found our lost phone, turned it in, saw us, and informed us and made sure we got the phone. Brittanie checked us out cheerfully.
by
  • Verified Purchase
  • Recommended
I have been shopping at this store for 10+ years I like seeing familiar staff in each department,...
I have been shopping at this store for 10+ years I like seeing familiar staff in each department, currently in pandemic stock availability (in some things are under supplied from manufacture) I can’t think of more attentive staff to answer questions and help find products. To the staff keep it up!
by
  • Verified Purchase
  • Recommended
The store is well organized and stocked
The store is well organized and stocked
by
  • Verified Purchase
  • Recommended
Might want to call ahead as since the pandemic, store shelves are not as stocked.
Might want to call ahead as since the pandemic, store shelves are not as stocked.
by
  • Verified Purchase
  • Recommended
Always friendly and has great prices.
Always friendly and has great prices.
by
  • Verified Purchase
  • Recommended
All the people are very pleasant and helpful. Cynthia helped us get our Micro Wave and was very ...
All the people are very pleasant and helpful. Cynthia helped us get our Micro Wave and was very pleasant to work with. We will be back.
by
  • Verified Purchase
  • Recommended
I love this store. People are great. Pro desk is super Pro. Paint desk is excellent. Best HD ...
I love this store. People are great. Pro desk is super Pro. Paint desk is excellent. Best HD Ever!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Manager will attempt to hold you to policy they can not back up in written documentation and you ...
Manager will attempt to hold you to policy they can not back up in written documentation and you had no way of knowing upon purchase nor order.
by
  • Verified Purchase
Managed to get in and out without any delay. Found what I was looking for and self-checkout was a...
Managed to get in and out without any delay. Found what I was looking for and self-checkout was a breeze. Store was well stocked and clean.
by
  • Verified Purchase
  • Recommended
I've been coming here for about 20 years now. The employees at the Troutdale Home Depot have been...
I've been coming here for about 20 years now. The employees at the Troutdale Home Depot have been consistently helpful and knowledgable over that period of time.
by
  • Verified Purchase
  • Recommended
Great location, great customer service, great prices and inventory.
Great location, great customer service, great prices and inventory.
by
  • Verified Purchase
  • Recommended
I would highly recommend this Home Depot in Troutdale as they are not only friendly but go out of...
I would highly recommend this Home Depot in Troutdale as they are not only friendly but go out of their way to help find what you are looking for. I was looking for the exact same item that I had purchased years ago, couldn't seem to find although I was searching in the isle that I thought it should be. A friendly employee asked if he could help and though it took some time, he was able to locate the exact same item. Very happy and will shop again and again, nice folks.
by
  • Verified Purchase
  • Recommended
Well stocked store and normally I can find anything without assistance, except for the screws and...
Well stocked store and normally I can find anything without assistance, except for the screws and bolt aisle. Huge selection and tough to navigate with my limited knowledge. Very rare when I go into the store when they were out of what I wanted. It did happen last Spring when I was looking for a specific lawn edger with assorted attachments. This item was so popular most stores sold out. I will purchase more attachments if I win the $5G.
by
  • Verified Purchase
  • Recommended
I apreciate the employees and their knowledge about certain products. I needed to replace an old...
I apreciate the employees and their knowledge about certain products. I needed to replace an old shower valve and a gentleman in plumbing was able to help me with the right product!!
by
  • Verified Purchase
  • Recommended
Great store and friendly service
Great store and friendly service
by
  • Verified Purchase
  • Recommended
outstanding service, outstanding associates
outstanding service, outstanding associates
by
  • Verified Purchase
  • Recommended
Came in looking for a specific appliance, sales associate Holly F was so friendly, helpful and ki...
Came in looking for a specific appliance, sales associate Holly F was so friendly, helpful and kind. We were told our type of appliance is typically not kept in stock in store but she did have a couple in stock and took the extra time to go up and look through them. When she didn’t have the exact one on the shelf, she offered to look at the Black Friday ad to see if anything matched. Once again nothing matched. She was kind enough to help us look up a couple online and compare and was very knowledgeable and answered all of our questions. When we decided on our appliance Holly helped us get it ordered so effortlessly. She was a pleasure to work with.
by
  • Verified Purchase
  • Recommended
Loading crew where on point. Juan and the other dude working with him helped out so much. They ...
Loading crew where on point. Juan and the other dude working with him helped out so much. They helped move 80 peices of drywall, insulation, and a slider into my small Uhaul.
by
  • Verified Purchase
  • Recommended
I had a very nice experience with the appliance department (I believe her name is Cindy) . She wa...
I had a very nice experience with the appliance department (I believe her name is Cindy) . She was so kind, professional and genuinely wanted to help me. I had quite not great experience with the delivery, however the arrangement team was exceptional in resolving the issues that arose. Thank you.
by
  • Verified Purchase
  • Recommended
Lost prevention will follow you from the moment you enter the store all the way until you make yo...
Lost prevention will follow you from the moment you enter the store all the way until you make your payment for your merchandise if THEY think you would steal.
by
  • Verified Purchase
This store guarantees the products it sells so it is worth it to buy product warranties. And the ...
This store guarantees the products it sells so it is worth it to buy product warranties. And the staff is friendly and helpful.
by
  • Verified Purchase
  • Recommended
Faith Lumber Cashier Honored my Military Discount and made me feel appreciated with the fires and...
Faith Lumber Cashier Honored my Military Discount and made me feel appreciated with the fires and power outages I was making a breakout box to set my refrigeration to switch from grid to solar to generator or any combination of that... And needed some parts from your store.
by
  • Verified Purchase
  • Recommended
Keep your dogs at home. We don't need more space taken up by dogs, it's not Petco.
Keep your dogs at home. We don't need more space taken up by dogs, it's not Petco.
by
  • Verified Purchase
  • Recommended
Good store! Clean aisles. Good cashiers.
Good store! Clean aisles. Good cashiers.
by
  • Verified Purchase
  • Recommended
This is the 2nd appliance that I have purchased from this store. Good selection with very persona...
This is the 2nd appliance that I have purchased from this store. Good selection with very personable, helpful, and experienced employees. I look forward to doing business at this store in the future.
by
  • Verified Purchase
  • Recommended
This store is always maintained well and the employees are very knowledgeable, helpful and friend...
This store is always maintained well and the employees are very knowledgeable, helpful and friendly. On my latest trip to this store I had the pleasure of working with Mike Rice at the Pro Desk. I could not have asked for a better purchasing experience.
by
  • Verified Purchase
  • Recommended
Troutdale is good. Stay away from TIGARD location at 5036393500 !! They do not give a S>>> about ...
Troutdale is good. Stay away from TIGARD location at 5036393500 !! They do not give a S>>> about you or sales . TIGARD IS terrible. ATTENTION STAY AWAY FROM TIGARD .
by
  • Verified Purchase
  • Recommended
it is hard to be around alot of people during this time you have brave workers
it is hard to be around alot of people during this time you have brave workers
by
  • Verified Purchase
  • Recommended
Was overcharged. They had a hard time doing a VA discount. Service desk people unfriendly.
Was overcharged. They had a hard time doing a VA discount. Service desk people unfriendly.
by
  • Verified Purchase
2 found this review helpful
good
good
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 517 reviews

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