Reviews for Truxel Rd #6649

I go to Home Depot A LOT. Very often. This stores employees are the best thus far. Ive had to go to another Home Depot near by and received not so great customer service, so Home Depot at Natomas is my first stop for everything I need for my fixer upper that I’m working on. One example is simply getting things that are out of reach or locked up. At Natomas they will help get items immediately. At other stores I’ve had to walk around to kill time for 30mins plus to get items. It makes a world of difference being that I have a large family and I have young kids whose patience isn’t the best.

I purchased some items for home repair had to return them ------ Then purchased more items with the help of staff and management. I am a satisfied customer Thank You for being in our neighborhood. Lynn

One employee, Ryan, at this Home Depot store was particularly friendly, patient and knowledgeable. He went above and beyond to help us find what we need.

We've shopping for plumbing supply and got help by Ryan and Justin with a special problem. They solved the case and we left with the proper parts and with a happy face.

Tonight on this purchase the store was very helpful Kelly and Michael and two other humans were very nice and helpful

I went home depot to get some soil for my above ground beds for growing vegetables The girl her name is kelly When she saw that I was waiting for some help she came over and asked me what I needed. I told her that the four bags of soil that were left on the ground that I wanted raw broken and that I needed another pallet brought down. She went out of her way to help me and even took it to my car and put it in so I didn't have to try to get them in. I am handicapped and it was excellent not to be ignored. She is a star for home depot

This particular store has great knowledgable representatives in every department, that my opinion. They don't sweat you but do offer assistance and if they don't have an answer to your question they will get someone who does.

Friendly and professional staff! Well stocked.

Go to this Home Depot. The management team recognize they need to take care of their customers. It makes all the difference.

Sale Cashiers were kind and helpful, especially a cashier named Tammie who helped me make an account and was overall trying to make my experience the best possible

If you want excellent customer service ho see Janet and Wendy in Garden super friendly and both have beautiful smiles

I brought Redwood Fencing material, highly disappointed!

Great service , everything it’s where supposed to be

Ryan goes above and beyond to help you with all questions. Will explain how to use any tool and kit.

"Woody" in electrical was rude hostile and incompetent ...Did not know what is an "arc ground fault circuit breaker" and mocked me when I attempted to explain. Woody needs to be terminated.

I was at another store which were out of stock of the pressure washer I waned they stated that Sacramento store shows 4. I drove 40 miles to the store. Come to find out this store was out too. RJ the night shift manager was extremely helpful trying to locate them. He heard my story and went above and beyond to assist me. He sold me a better pressure washer and gave me a discount for my inconvenience. Very friendly and helpful. Thank you RJ

Fence wood. Not hard to find straight flat wood. Plants

I only come to this store because I'm working close to it otherwise I WOULD NEVER step foot in there. They have the rudest, inconsiderate, jerks of any Home Depot I've ever been in!! UNREAL

Dude Carlos was super helpful and knowledgeable. Dude works in the tool area. Id probably come back to this HD on the fact alone that he went above and beyond to get my situation figured out as opposed to the one no joke less than a mile away. Dude shows great concern for customer expectations. He works hard to meet and exceed those expectations, no matter how challenging our situation was and the registers glitching.Carlos you’re the shizneit bro!!! Keep it up!

Item confirmed to be in this, Natomas, location could not be found. Online it said to ask an associate, he said it does not have a designated place. I asked for help finding it he said it might be on a pallet up top or in the back room, but refused to look, I asked for a manager, after he called her he said she doesn't know any more than he does. I asked to speak with that manager and he, the associate that was "helping me", told me I can go to customer service and ask for a manager there. Home Depot seems to not care about customer service at all.

Leo from paint department was such a helpful guy. He helped me and few other customers with such a smile and positivity. I hope he gets appreciated at his job since he is great!

I FOUND MORE PRODUCTS THAT I'M LOOKING FOR IN THIS STORE THROUGH THE STORE DISPLAYS1

I've always been able to find whatever it is I want or need and have always received excellent service at the Truxel (The Market Place) store in Sacramento, CA

Store employees are consistently friendly and helpful at this store

This might be a bias review since the Truxel Home Depot is like 5 minutes away but I feel like the customer service and the availability of products out weighs other home improvement stores in the area. Would recommend this Home Depot to other people.

I came to the Truxel Rd. store to return 3 toilets. Someone in the parking lot collecting carts offered help unloading the toilets from my vehicle. Jaziel in returns was super friendly and very helpful! As I was walking around, someone asked if I needed any assistance. During my checkout process, the cashier was also very friendly. I will definitely be coming back to this Home Depot location.

All associates I came across were very helpful. 2 particular associates stood out above the others, Rudi in garden and Naya a cashier at the returns desk area. Naya helped me try and get assistance in garden. Rudi came to answer her call. The checkout experience with Naya was friendly, professional, funny, and informative. The garden/loading experience with Rudi was informative, friendly, professional, easy going, and what I needed. I was able to leave with the Bark I came for happily. Cheers.

I called to see if they had a 60” bathroom vanity, David Duncan checked the inventory while I was on the phone. Pulled and loaded the item on the cart, was waiting for me in the center isle with the vanity and greeted me. Took it to the cashier and waited with me until the cashier was ready and a loader was ready to take the cart out to the truck. Was pleased to help and thanked me for coming to the store. Cashier was friendly and efficient, loader was also friendly and efficient and loaded the item the way I asked.

I have always had wonderful employees help me. They were there through my whole bathroom project and they were amazing. Very helpful, very knowledgeable, and took care of me if I had any issues.