#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(301)627-9402
Tool & Truck Rental(301)627-9408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
15410 Chrysler Drive
Upper Marlboro, MD 20772
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Customer Store Reviews

  • 4.5 out of 678 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (678)
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Showing 1-30 of 678 reviews
Organized, plenty of parking
Organized, plenty of parking
by
  • Verified Purchase
  • Recommended
I found everything that I needed and everyone was very friendly and helpful. Cheyenne checked me...
I found everything that I needed and everyone was very friendly and helpful. Cheyenne checked me out with my purchases and was very friendly!!!!
by
  • Verified Purchase
  • Recommended
Excellent help from staff and great supply of goods to buy!
Excellent help from staff and great supply of goods to buy!
by
  • Verified Purchase
  • Recommended
I had a wonderful experience with Maurice, Nicholle, J.D., and Tiffany in customer service. They ...
I had a wonderful experience with Maurice, Nicholle, J.D., and Tiffany in customer service. They were very patient and attentive to my dilemma. They all worked with me to make sure my issue/order with flooring was resolved, and I am very grateful. Next time I shop at this location, and I need assistance, I will be looking/asking for Maurice, Tiffany, J.D., and/or Nicholle!
by
  • Verified Purchase
  • Recommended
Great store. Julie at Pro Desk is a True Pro!! Thanks for assistance to Veterans!!
Great store. Julie at Pro Desk is a True Pro!! Thanks for assistance to Veterans!!
by
  • Verified Purchase
  • Recommended
I have been shopping at this store for over 5 years I have familiarized myself with the store so ...
I have been shopping at this store for over 5 years I have familiarized myself with the store so I normally don't need help but on those occasions when I do the staff is very helpful. I have had to special order some items and the person helping me was very professional and friendly my orders have come in and the items I order was perfect. This is my go to store for everything from my house to my yard to my garden.
by
  • Verified Purchase
  • Recommended
Store employee that helped us was very friendly & knowledgeable. She made sure we understood eve...
Store employee that helped us was very friendly & knowledgeable. She made sure we understood everything about the product we bought & the delivery process.
by
  • Verified Purchase
  • Recommended
The associates in the store Are incredibly helpful. I have gone into number of times and each tim...
The associates in the store Are incredibly helpful. I have gone into number of times and each time an associate understood the project that I was working on, guided me to the items I needed, And was able to provide insight in order to make my project and life easier. I'm grateful to the associates in the store for ensuring that I was successfully able to complete my project with only one trip to Home Depot.
by
  • Verified Purchase
  • Recommended
This Home Depot is always clean, I can most of the time find the items I'm look for without deali...
This Home Depot is always clean, I can most of the time find the items I'm look for without dealing with a short of the item on the shelf. Employees are always friendly, and checkout at the counter is pretty quick, despite the size of the crowd.
by
  • Verified Purchase
  • Recommended
During these trying times I can’t thank the hard work from the staff at the upper Marlboro store....
During these trying times I can’t thank the hard work from the staff at the upper Marlboro store. Natalie the cashier should be working in customer service she did an amazing job and made feel wanted and not like I was bugging her. Thanks Natalie for doing an amazing job and keep smiling.
by
  • Verified Purchase
  • Recommended
During these difficult days of the Pandemic, My home store is sufficiently staff the majority of ...
During these difficult days of the Pandemic, My home store is sufficiently staff the majority of the time. The staff provides excellent service with a smile and are highly competent with supplies and tools. Staff are understanding to my needs and having my best interest is their primary concern. I love my home store!
by
  • Verified Purchase
  • Recommended
The store was very neat and clean and had a large quantity of stock of the product we were lookin...
The store was very neat and clean and had a large quantity of stock of the product we were looking for. The customer service associate went above and beyond to assist in locating the item that I was looking for. Even going as far as walking the floor and soliciting the assistance of another employee and finding a forklift to bring the items down off of the top shelf for me to get my needed quantity.
by
  • Verified Purchase
  • Recommended
This store is outstanding, from management, to floor staff (especially Mr. B) and cashier (Ms. La...
This store is outstanding, from management, to floor staff (especially Mr. B) and cashier (Ms. LaToya)! Everyone was extremely polite, professional and helpful. The staff of this store went above and beyond to help me with what I was looking. During my visit, ALL staff members I encountered asked "May I help you"! Thanks to the team at this store, KUDOS!
by
  • Verified Purchase
  • Recommended
Conveniently located. Has most products available at reasonable prices!
Conveniently located. Has most products available at reasonable prices!
by
  • Verified Purchase
  • Recommended
Can anyone tell me if you have ever won this sweepstake?
Can anyone tell me if you have ever won this sweepstake?
by
  • Verified Purchase
  • Recommended
A local store often hit or miss. If you are purchasing leave bags, light bulbs, keys, mailbox rep...
A local store often hit or miss. If you are purchasing leave bags, light bulbs, keys, mailbox replacements. You should be fine.
by
  • Verified Purchase
Excellent customer service in every department.
Excellent customer service in every department.
by
  • Verified Purchase
  • Recommended
Ask for Owen at the Pro Desk. He's a great help
Ask for Owen at the Pro Desk. He's a great help
by
  • Verified Purchase
  • Recommended
My first time at this location #8550. Wow, it was a wonderful shopping experience. The store was ...
My first time at this location #8550. Wow, it was a wonderful shopping experience. The store was clean, employees were visibly diligent, would look up and say hello, the energy in the store was very bright and positive. Turns out what I needed was not available but Vincent Green helped me see the value in another option. And Julie VanAlstine checked me out with such transparency I missed I was done there for a few seconds. And she ended by saying you're all set Ms. Ussery. Best big box store shopping experience in a long time. Ask for Vincent with questions and pray you get Julie to check you out, lol, esp if you are in a hurry. Y'all both rocked!!!
by
  • Verified Purchase
  • Recommended
A Hugh shout out to Upper Marlboro store. For great customer service always from the staff. The p...
A Hugh shout out to Upper Marlboro store. For great customer service always from the staff. The pro desk fills all my construction needs .A special thank you to Julie for making things go smooth. The isles are clean. Shopable. And well stocked.
by
  • Verified Purchase
  • Recommended
Came from DC to shop at this store.
Came from DC to shop at this store.
by
  • Verified Purchase
  • Recommended
The staff is super friendly and helpful. The store is always clean and stocked plus convenient ...
The staff is super friendly and helpful. The store is always clean and stocked plus convenient to southern AACo.
by
  • Verified Purchase
  • Recommended
The store always have the product that I am looking for. Cashier Chauncey is very professional, k...
The store always have the product that I am looking for. Cashier Chauncey is very professional, knowledgeable and courteous...
by
  • Verified Purchase
  • Recommended
Very good location. Very good staff who know what they are talking about and friendly.
Very good location. Very good staff who know what they are talking about and friendly.
by
  • Verified Purchase
  • Recommended
Products were often in stock, but not necessarily displayed. Go the extra step and ask someone o...
Products were often in stock, but not necessarily displayed. Go the extra step and ask someone on the Staff to check. On occasion you might have to ask someone from outside of the visited department to assist with your inquiry. Store cleanliness on my most recent visit - 3 Stars
by
  • Verified Purchase
Buyer beware, this place is a disaster. There has not been one time that I have visited this stor...
Buyer beware, this place is a disaster. There has not been one time that I have visited this store where an employee has actually been helpful. You ask for help and everyone is so busy. It is by far the worst Home Depot I have ever been to and I have been to many across the country. Don't try calling them because every time I call they either place me on an indefinite hold or simply pick up the phone and hang it up. Seems like they have new management every few months there, probably because Home Depot aren't hiring the right people. Drive the extra few miles to another store, trust me, its worth your time.
by
    Difficult getting any help from employees even when you see them sitting around.
    Difficult getting any help from employees even when you see them sitting around.
    by
    • Verified Purchase
    LOVE GOING TO THE TO DISCUSS PAINTING OPTION WITH MARY, DEBBIE , ALI AND DONOVAN. THEY VERY HELP...
    LOVE GOING TO THE TO DISCUSS PAINTING OPTION WITH MARY, DEBBIE , ALI AND DONOVAN. THEY VERY HELPFUL WHEN I SHOP THERE.
    by
    • Verified Purchase
    • Recommended
    Alecia and Rob at this store are genuinely nice and quick to help. It made for a pleasant experie...
    Alecia and Rob at this store are genuinely nice and quick to help. It made for a pleasant experience these days! Thank you, Rob and Alecia!
    by
    • Verified Purchase
    • Recommended
    Clean store, you can find a wide variety of products along with great staff.
    Clean store, you can find a wide variety of products along with great staff.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 678 reviews

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