#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(803)749-4404
Tool & Truck Rental(803)749-4430
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5200b Fernandina Rd
Columbia, SC 29212
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Customer Store Reviews

  • 4.7 out of 462 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (462)
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Showing 1-30 of 462 reviews
Ask for Jenn Kirby if you need appliance help!
I just purchased a washer, dryer, and dishwasher and Jenn was truly the best associate I've encountered. She was knowledgeable and efficient and fantastic. Trust me: you need Jenn's help if you're unsure about appliances. Thanks, Jenn!
by
    • Recommended
    Very friendly - Very helpful
    John and Brandon were very helpful today with the purchase of our tool box. They were friendly and very knowledgeable.
    by
      • Recommended
      Great experience. Tha k you Susan
      by
        • Recommended
        Very Disappointed
        I found the employee at the paint desk to be uninterested in helping me, inattentive to the information I was telling her, incompetent in her people and product skills, and very unprofessional and even a little hostile in her attitudes.
        by
          Friendly and helpful staff
          Nicole in paint is super sweet and very helpful in finding the right paint. Leronta at the cash registers was also helpful and kind.
          by
            • Recommended
            Talk about Customer Servie
            If you are ever looking to purchase items for your home, (outside, inside building etc.) Home Depot is the place to go for the best service, information, assistance and help getting what you need. Did I mention all the discounts too...
            by
              • Recommended
              Excellent Place to Shop
              Tools and Yard Supplies
              by
                • Recommended
                Store
                Great store, I'm using here multiple times a week and have gotten to know some of the employees. They are all very nice and helpful
                by
                  • Recommended
                  Great customer service
                  After visiting other stores this one steals my heart Everytime ,they are always willing and ready to help.
                  by
                    • Recommended
                    Outstanding customer service
                    Today, I stopped in to just look at a washer nd Dryer. As I just moved to the area for new job, Jenn K. Made she she took my questions and when I want to call my wife about the great deal Jenn had, she let do that and made sure I felt like a customer, as well as a customer. I did buy the washer and dryer.
                    by
                      • Recommended
                      great service from Connie in appliances
                      Had been shopping for a washer-dryer combo. Connie helped me determine what the differences were between 2 models I was interested in - and was also very helpful about all the "add-ons" to the purchase.
                      by
                        • Recommended
                        Kitchen Cabinets
                        I purchased my cabinets at the Harbison Location. Chris ensured that I my kitchen was going to meet my requirements. He also kept everything in my budget.
                        by
                          • Recommended
                          Super polite employees
                          Exceptionally surprised on Cyber Monday to find all the employees at Home Depot in seriously happy, helpful moods!
                          by
                            • Recommended
                            Great employees
                            I always have a great experience at this Home Depot. The employees are extremely friendly and helpful.
                            by
                              • Recommended
                              Super Friendly
                              The associates here are always helpful and nice.
                              by
                                • Recommended
                                Awesome People!
                                Great customer service and great products!
                                by
                                  • Recommended
                                  Staff is always knowledgeable, and friendly. Almost always has what I need even for big, and comp...
                                  Staff is always knowledgeable, and friendly. Almost always has what I need even for big, and complex projects.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  An associate went to a lot of trouble to find what I needed and get it down for me. Good service.
                                  An associate went to a lot of trouble to find what I needed and get it down for me. Good service.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Again I can't say enough about this location. Each time we visit, the customer service is always ...
                                  Again I can't say enough about this location. Each time we visit, the customer service is always great. I want to give Kudos to Chris and Michael. They helped us in the appliance department. They were able to answer all of our questions in the store as well as on the phone when calling us back about an order. You guys Rock. This Location also Rocks.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  This is the cleanest most organized Home Depot I have ever been in. The friendliest staff. I’ve b...
                                  This is the cleanest most organized Home Depot I have ever been in. The friendliest staff. I’ve been shopping a different home center but this HD is much better run. Congratulations
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The people at this store are super helpful and nice to you. They take the time to listen to what...
                                  The people at this store are super helpful and nice to you. They take the time to listen to what you want and make suggestions.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The last several times I have been to this store, there has been staff around to help and everyon...
                                  The last several times I have been to this store, there has been staff around to help and everyone has been very helpful and nice.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Great employees at this location very helpful!! Penny was super helpful at this location!!
                                  Great employees at this location very helpful!! Penny was super helpful at this location!!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Home Depot is my go to place for all my projects and lawn/garden needs. I recently built a deck o...
                                  Home Depot is my go to place for all my projects and lawn/garden needs. I recently built a deck on the front of my he shed and after pricing materials from Home Depot and the other major store, Home Depot was several hundred dollars cheaper. They delivered the materials and a couple of items were missing and all it took was a quick phone call and they sent those items directly out.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I think the store is well organized, sometime is hard to find an associate to help you with thing...
                                  I think the store is well organized, sometime is hard to find an associate to help you with things you are looking for. Connie was great in the process of buying the appliance that we were looking for. I would suggest her to answer every question that the costumer has before moving forward in the process and in special if the costumer think there was something missing or wrong, she should take the time to stop and make sure the costumer understand before moving forward.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Thank you Home Depot for doing a fabulous job. Our service Advisor Michael Y in appliances was su...
                                  Thank you Home Depot for doing a fabulous job. Our service Advisor Michael Y in appliances was super awesome. The items we purchase weren't in the store but we knew that going in making the purchase. We didn't have to wait for assistance, and that made for pleasant shopping.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Received great customer service from Gordon who walked me through a home repair project and helpe...
                                  Received great customer service from Gordon who walked me through a home repair project and helped me locate all needed supplies.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I needed help in the paint department. The two employees behind the paint counter were deep in c...
                                  I needed help in the paint department. The two employees behind the paint counter were deep in conversation with a third employee outside the counter. I got the distinct impression my interrupting them to ask for help was quite unwelcome. Finally one employee came to help me and rushed back to the conversation. The product I was looking for was out of stock. I found it at another home improvement store. This is the third time in the past year that I've had employees at this Home Depot treat me as if my request for help was an unwelcome interruption. The only exception seems to be the garden department and the front checkouts where the employees seem consistently friendly and courteous.
                                  by
                                  • Verified Purchase
                                  Clean store, friendly associates awaiting to assist me at the self checkout line and amazing low ...
                                  Clean store, friendly associates awaiting to assist me at the self checkout line and amazing low prices :)
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The Home Depot on Fernandina Road was very clean and neat, the services was great it was a very p...
                                  The Home Depot on Fernandina Road was very clean and neat, the services was great it was a very pleasant visit.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Showing 1-30 of 462 reviews

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