#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(408)719-5400
Tool & Truck Rental(408)719-5410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1177 Great Mall Dr
Milpitas, CA 95035
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Customer Store Reviews

  • 4.4 out of 261 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (261)
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Showing 1-30 of 261 reviews
Good cashier
Good cashier.. very helpful and smiling
by
    • Recommended
    Clean
    Most employees is friendly
    by
      • Recommended
      Great Representatives
      Majielyn Bailey was helpful throughout the process, listened to us, and listed both pros and cons of windows treatment. Saved us a lot of time.
      by
        • Recommended
        Staffs are friendly and knowleadgeable and easy to pay in cash
        Staffs are friendly and knowleadgeable and easy to pay in cash
        by
        • Verified Purchase
        • Recommended
        Lynn the store cashier is absolutely horrible. Ruined my whole day. Wouldn’t accept my Military I...
        Lynn the store cashier is absolutely horrible. Ruined my whole day. Wouldn’t accept my Military ID. No discount and even followed me as I tried to go to another more reasonable cashier to make sure my ID was not accepted. I use a picture of my Veteran card and my drivers license to verify. Used it a million times here. But not with this b%*%. I’m asking for her demotion ASAP. She hates American Vets for sure.
        by
        • Verified Purchase
        This location always has the items I need in stock. The staff is super friendly and really seem t...
        This location always has the items I need in stock. The staff is super friendly and really seem to care about it's customers and fellow employees.
        by
        • Verified Purchase
        • Recommended
        All customer service employees are very helpful and all were smiling and will stop and approach y...
        All customer service employees are very helpful and all were smiling and will stop and approach you for help. Thank you so much.
        by
        • Verified Purchase
        • Recommended
        Very good customers service
        Very good customers service
        by
        • Verified Purchase
        • Recommended
        EASY TO LOCATE MERCHANDISE IN STORE. FAST RESPONSE TO CUSTOMER WITH ASSISTANCE GOOD ATTITUTE I...
        EASY TO LOCATE MERCHANDISE IN STORE. FAST RESPONSE TO CUSTOMER WITH ASSISTANCE GOOD ATTITUTE IN SERVICE
        by
        • Verified Purchase
        • Recommended
        Jesse and the female Manger at Milpitas store is the best employee at Homedpot I have ever met, v...
        Jesse and the female Manger at Milpitas store is the best employee at Homedpot I have ever met, very patient and helpful.
        by
        • Verified Purchase
        • Recommended
        Neat and clean, employees are friendly and helpful.
        Neat and clean, employees are friendly and helpful.
        by
        • Verified Purchase
        • Recommended
        Great customer service and employees very helpful and awesome greeting.
        Great customer service and employees very helpful and awesome greeting.
        by
        • Verified Purchase
        • Recommended
        My cashier was rude. It’s not my fault she hates her job. Don’t take it out on me. She was oozing...
        My cashier was rude. It’s not my fault she hates her job. Don’t take it out on me. She was oozing with attitude.
        by
        • Verified Purchase
        • Recommended
        It's not their fault that their physical INVENTORY DOES NOT MATCH their website.... but I HAVE TO...
        It's not their fault that their physical INVENTORY DOES NOT MATCH their website.... but I HAVE TO hold it against them. Unreliable. Time is precious.
        by
        • Verified Purchase
        Terrible customer service.
        Terrible customer service.
        by
        • Verified Purchase
        1 found this review helpful
        Not if you want a ring cam.
        Not if you want a ring cam.
        by
        • Verified Purchase
        1 found this review helpful
        Variety,availability of items in the shelves of items.Price is an important factor too.
        Variety,availability of items in the shelves of items.Price is an important factor too.
        by
        • Verified Purchase
        • Recommended
        Do NOT go to this store! If you need to go to home depot, I would strongly recommend the Martin S...
        Do NOT go to this store! If you need to go to home depot, I would strongly recommend the Martin St. store in Santa Clara or even the Sunnyvale store! This store has the worst customer service ever!!!
        by
        • Verified Purchase
        1 found this review helpful
        Cashier DYE was extremely helpful.
        Cashier DYE was extremely helpful.
        by
        • Verified Purchase
        • Recommended
        The store is conveniently located nearly residential bldgs.There is more than ample parking space...
        The store is conveniently located nearly residential bldgs.There is more than ample parking space.Customer service is pretty good and the items are reasonably priced,but would need more varieties to choose from.
        by
        • Verified Purchase
        • Recommended
        Most of the employee I came to ask was pretty helpful.
        Most of the employee I came to ask was pretty helpful.
        by
        • Verified Purchase
        • Recommended
        Friendly professional associate/staff - If you need to get your project done right visit the Milp...
        Friendly professional associate/staff - If you need to get your project done right visit the Milpitas location by Great Mall. I always find the right material with the help of knowledgeable associate.
        by
        • Verified Purchase
        • Recommended
        Had great service from Abraham in Appliance Service center in Great Mall Store. 5 ⭐️
        Had great service from Abraham in Appliance Service center in Great Mall Store. 5 ⭐️
        by
        • Verified Purchase
        • Recommended
        Recently, I have done some curbside pickups and returns. The employees were really helpful and we...
        Recently, I have done some curbside pickups and returns. The employees were really helpful and went extra miles to help customers. I really appreciate their efforts during this special time!
        by
        • Verified Purchase
        • Recommended
        Well organize & employees are very helpful directing you to the right lane/department
        Well organize & employees are very helpful directing you to the right lane/department
        by
        • Verified Purchase
        • Recommended
        Nice and friendly staff/employees
        Nice and friendly staff/employees
        by
        • Verified Purchase
        • Recommended
        great. You will find what you need.
        great. You will find what you need.
        by
        • Verified Purchase
        • Recommended
        came in to do some return and purchase, Gray was very helpful.
        came in to do some return and purchase, Gray was very helpful.
        by
        • Verified Purchase
        • Recommended
        Nice and helpful
        Nice and helpful
        by
        • Verified Purchase
        • Recommended
        I was able to locate the items easily, the staffs were friendly and helpful, the store was well m...
        I was able to locate the items easily, the staffs were friendly and helpful, the store was well maintained and the price is somewhat reasonable compared to other home improvement stores.
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 261 reviews

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