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Filter Reviews By:Rating, Profile, Gender, Age (434)
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Showing 1-30 of 434 reviews
Jul 19, 2021
The customer service for will call and returns is horrific. They are nasty and treat you like you...
The customer service for will call and returns is horrific. They are nasty and treat you like you are bothering them. The customer service manager Kristina does not belong in a management position. She is very rude and not helpful at all. The rest of the employees were fine. It is a shame she makes the whole store look bad.
by
Verified Purchase
Jul 18, 2021
No help in Lumber when 4 guys were working the aisle. I asked for help and the worker refused but...
No help in Lumber when 4 guys were working the aisle. I asked for help and the worker refused but played on his personal cell. My fiance and I got hurt carrying heavy 4’x8’x3/4” subflooring and large pieces of wood from upper shelf!!! ! We called over Manager on Duty, Regine, who did nothing. She called ONE guy to help and he just stood watching my fiance!? No carts in the store all cart carousels are filled to brim! No help out to car. Useless. Pictures sent to Execs. Will be posting on Social. Horrible! You’re going to kill someone by having these kids who don’t know what they are doing in the lumber section! Why are folks not wearing vests?! Didn’t know there were FOUR GUYS until Regine pointed them out because no one is wearing Home Depot clothing!!! Spiderman shirts!!
by
Verified Purchase
Jul 18, 2021
The store has great products, clean store and great employees. I shop here at the Middletown loca...
The store has great products, clean store and great employees. I shop here at the Middletown location. Always have.
by
Verified Purchase
Recommended
Jul 4, 2021
This store seemed to me very well run and a nice place to shop.
This store seemed to me very well run and a nice place to shop.
by
Verified Purchase
Recommended
Jul 2, 2021
Helpful, knowledgeable employees.
Helpful, knowledgeable employees.
by
Verified Purchase
Recommended
Jun 26, 2021
Cashier Christina was awesome, efficient, friendly and knowledgeable.
Cashier Christina was awesome, efficient, friendly and knowledgeable.
by
Verified Purchase
Recommended
Jun 24, 2021
I found the product, but the appliance specialist ( what's on his business card, not what I would...
I found the product, but the appliance specialist ( what's on his business card, not what I would call him) was slow and somewhat rude. If you go to buy appliances, stay away from Michael Clarizio
by
Verified Purchase
Jun 22, 2021
Worker are kind and courteous and helpful
Worker are kind and courteous and helpful
by
Verified Purchase
Recommended
Jun 20, 2021
IAN in flooring was very knowledgeable and able to answer so many questions on vinyl and wood pro...
IAN in flooring was very knowledgeable and able to answer so many questions on vinyl and wood products! He was able to quickly schedule us for measuring too! Hats off to IAN! Look him up when you are looking for flooring.
by
Verified Purchase
Recommended
Jun 16, 2021
The people at the customer service desk DID NOT care that a line formed out the door for returns,...
The people at the customer service desk DID NOT care that a line formed out the door for returns, and would not even look over to acknowledge the return line. I waited 30 minutes (with just one person in front of me) to even be helped. Not even an apology for the long, extended wait.
by
Verified Purchase
Jun 9, 2021
Very clean store and helpful staff who answered all questions I had about the items I bought and ...
Very clean store and helpful staff who answered all questions I had about the items I bought and as a veteran. the discounts available. great service and good and friendly staff . I will recommend this store to all my friends. Thanks !!!
by
Verified Purchase
Recommended
Jun 9, 2021
If every store operated like Home Depot everything would be right with the world. I shop here as ...
If every store operated like Home Depot everything would be right with the world. I shop here as often as I can. If there is an item I am looking for and Home Depot has it I will buy it there over another store.
by
Verified Purchase
Recommended
Jun 9, 2021
Just a clean store and friendly staff who will help you with any questions you my have. had no pr...
Just a clean store and friendly staff who will help you with any questions you my have. had no problems finding the items I brought. with the help from the staff. I will be recommending this store to all my friends in the future.
by
Verified Purchase
Recommended
Jun 1, 2021
Store is clean and employees are friendly! Tracey the cashier is awesome and has the best custome...
Store is clean and employees are friendly! Tracey the cashier is awesome and has the best customer service! :)
by
Verified Purchase
Recommended
May 26, 2021
besides the store assoc. that was excellent , to many are "chatting" with other assoc.'s up in th...
besides the store assoc. that was excellent , to many are "chatting" with other assoc.'s up in the front area . Needs more knowledgeable assoc. in the isle's.
by
Verified Purchase
Recommended
May 25, 2021
Store is stocked. Employees are pleasant and helpful.
Store is stocked.
Employees are pleasant and helpful.
by
Verified Purchase
Recommended
May 11, 2021
This store is very good and mostly has what I personally am looking for (which is not a lot) I pe...
This store is very good and mostly has what I personally am looking for (which is not a lot) I personally feel that if one can not make it back to the store after the purchase, there should be someone designated to answer your calls and guide you accordingly. One should not have to wait 1 hour and a half for someone to answer to simply tell you, I will connect you. The workers I experienced were excellent but the availability was not.
by
Verified Purchase
Recommended
May 5, 2021
Very helpful and caring personel. Clean Store.
Very helpful and caring personel. Clean Store.
by
Verified Purchase
Recommended
May 3, 2021
The best Home Depot in all of Orange County! The staff and the store managers are the BEST!
The best Home Depot in all of Orange County! The staff and the store managers are the BEST!
by
Verified Purchase
Recommended
Apr 30, 2021
Nice store. Easy to find products. Friendly staff.
Nice store. Easy to find products. Friendly staff.
by
Verified Purchase
Recommended
Apr 29, 2021
Great place to shop. Knowledgeable assistance is always readily available. Store is always stocke...
Great place to shop. Knowledgeable assistance is always readily available. Store is always stocked with a wide variety of items and reasonably priced.
by
Verified Purchase
Recommended
Apr 15, 2021
Great employees, Very knowledgeable and friendly.
Great employees, Very knowledgeable and friendly.
by
Verified Purchase
Recommended
Mar 28, 2021
I would like to thank Tracey for her help at the self checkout line. She was friendly face to see...
I would like to thank Tracey for her help at the self checkout line. She was friendly face to see as we were finishing our shopping that day.
by
Verified Purchase
Recommended
Mar 25, 2021
great store Billy in plumbing was great
great store Billy in plumbing was great
by
Verified Purchase
Recommended
Mar 13, 2021
The best store of all store to visit! Great cunstomer service and all associates truly know there...
The best store of all store to visit! Great cunstomer service and all associates truly know there departments.
by
Verified Purchase
Recommended
Mar 7, 2021
I live in New Jersey and work in Middletown, New York. The Home Depot in Jersey is less than 5 m...
I live in New Jersey and work in Middletown, New York. The Home Depot in Jersey is less than 5 minutes from my house, but I prefer to go to the Middletown store. Better service all around! Everyone is helpful.
by
Verified Purchase
Recommended
Mar 6, 2021
i always go here first. everyone is very friendly and knowledgeable,and able to help.
i always go here first. everyone is very friendly and knowledgeable,and able to help.
by
Verified Purchase
Recommended
Feb 25, 2021
Very professional staff, enjoy going to that store.
Very professional staff, enjoy going to that store.
by
Verified Purchase
Recommended
Feb 22, 2021
Everything was great except for one employee named Roman C. He was very unfriendly but the next g...
Everything was great except for one employee named Roman C. He was very unfriendly but the next guy was very nice
by
Verified Purchase
Recommended
Feb 22, 2021
Always a place to find whatever you need. Great variety of products.
Always a place to find whatever you need. Great variety of products.