#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)861-5462
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1650 Se Ensign Lane
Warrenton, OR 97146
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Customer Store Reviews

  • 4.7 out of 578 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (578)
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Showing 1-30 of 578 reviews
Bad Customer Service
Sydnee was rude. She made me feel like an inconvenience for doing her job checking me out. I left irritated at the level of customer service and would recommend avoiding her there.
by
    Customer Services
    Kelly in customer service was amazing. She went above and beyond. She was able to take care of my order quickly and efficiently.
    by
      • Recommended
      Windows
      We have a century old house we needed to replace 22 windows in. Every other contractor we contacted either didn't respond, didn't show up or didn't want the job. Home depots Matt Knight showed up punctually and made the entire process easy.
      by
      • Verified Purchase
      • Recommended
      Best Experience!
      Both the help I needed & found on the floor, as well as from Jake at customer service, were above & beyond in meeting my needs!
      by
        • Recommended
        Friendly staff
        Everyone is happy to help and kind.
        by
          • Recommended
          Always. Good experience at this store.
          The associates are always friendly and helpful. The store is generally well stocked.
          by
            • Recommended
            Great Customer Service
            I appreciate how helpful the sales associates are especially helping me find the item(s) I'm looking for. They're very knowledgable and always courteous.
            by
              • Recommended
              Great store and awesome staff
              I have been shopping at this location for almost three years now and I really enjoy coming to this location. Love the staff, they are genuinely kind and always willing to help when asked.
              by
                • Recommended
                Great Customer Service
                We went to the paint department and needed some specific materials. Wyatt in the paint department was wonderful and helped us immensely. Great customer service.
                by
                  • Recommended
                  Best customer service experience
                  Purchased a new Trager
                  by
                    • Recommended
                    Customer service department had best staffing I have ever seen
                    Nice that this store has been able to hire extra folks for the holidays. They seemed well trained! The gal seen me walking in the store for a return and immediately took me beyond customer service to open register to speed me they the store return process. It got me freed up to go shop for items I needed. But, be cautious of the store brand Christmas items, made in Cambodia… I had to return defective goods, their procurement department needs a new supplier on Christmas lights!
                    by
                      • Recommended
                      Great place. Highly recommend!
                      Got paint and carpet squares. Love them!!
                      by
                        • Recommended
                        A great ONE STOP store with wonderful helpful people!
                        Our last home has been outfitted with Home Depot's great selections of plumbing choices, cabinets, floors, countertops, blinds and landscaping. Our doubtful contractor is VERY pleasantly surprised by the quality of the countertops and cabinets! Thanks Laura D!
                        by
                          • Recommended
                          Ontario Home Depot
                          The individual who checked me out was extremely friendly and helpful. He introduced himself as J.G. He said there were several Jim’s but he was J.G. Great asset to the store.
                          by
                            • Recommended
                            The Friendliest Store EVER!
                            My husband and I have flipped several homes and always shopped at Home Depot. I have to say Warrenton HD is AMAZING! Their team from management to checkout is soooo helpful and friendly. Absolutely love this store! Kelly Carmen and Jacob Schoebel are AMAZING to work with!
                            by
                              • Recommended
                              Usually have what I am looking for
                              This store usually has what I am looking for. However, the customer service can be wanting sometimes.
                              by
                                Clean store, friendly staff, and well stocked. No tool rental.
                                It would be really nice if this store had a tool rental center. Not many places in the surrounding area to rent tools.
                                by
                                  • Recommended
                                  1 found this review helpful
                                  Excellent customer service and Key cutting service
                                  I had never shopped this Home Depot before and I was pleasantly surprised! Downright impressed! I was helped right away and he went above and beyond to ensure that the key I had which was a hard fit,he even went and got a file and hand filed it for me! Which took some time and I was very grateful!
                                  by
                                    • Recommended
                                    Friendliest and most helpful employees !
                                    I’m taking the time to write a review because that was the best experience today! Every employee with a genuine smile and down to earth.. and ACTUALLY competent and knowledgeable. The store is clean and well stocked with several different options for the materials we were looking for.
                                    by
                                      • Recommended
                                      Wonderful, helpful and patient crew!
                                      Ben was very good helping my disabled husband. He was very patient and understanding.
                                      by
                                        • Recommended
                                        Great Experience, Great Customer Service
                                        My fiancé and I went to the Warrenton Home Depot not knowing what we really wanted for a washer and dryer. Rachael Erikson provided support, answered questions and was very helpful in our decision making!
                                        by
                                          • Recommended
                                          Veteran's Discount/stock "challenges"
                                          This store keeps changing the "benefit" of a veteran's discount. The latest is that it does not apply to lumber. In addition, one has to choose between this discount and...store credit? Stock of lumber is nearly ALWAYS out of what I need. HD takes no accountability and blames suppliers as they "only get what the supplier sends."
                                          by
                                            1 found this review helpful
                                            Window Purchase and Installation
                                            I couldn't be happier with my new Milgard Windows. The Home Depot window consultant, Matt Knight, was professional, courteous, informative, and a joy to work with. The customer service called me to schedule an install date. While the date was 3 months from purchase, they called me often to keep me informed. Outstanding.
                                            by
                                              • Recommended
                                              Returned Items success
                                              I had some plumbing items that were purchased a while back. Some, quite a while back. I didn’t have receipts and I couldn’t use my new credit card to verify my purchases. My old credit card was canceled by my back due to a fraudulent charge. So, a super helpful and knowledgeable employee TIMMI helped me get my items returned. She was wonderful. She noticed that there was a line building at the customer service desk and proactively jumped in to open another checkout for returns. It was noticed by all of us in line and we are grateful for her kind and helpful attitude.
                                              by
                                                Warrenton Home Depot was very helpful and professional
                                                I had a fairly large order for building material that I needed to have delivered over an hour away, and not only did they have everything in stock, but the delivery was done during the delivery window, and when I went to the store to place the order, I was told I could just leave my list at the ProDesk and continue my shopping, and they would have the order set up and the requested delivery date set for me. I was delighted with the ease of placing my order, and also in getting the requested date for the delivery! This is the firs time I was able to place an order for this project where I got everything on my list, and didn’t have to pick another product because the vendor ‘was out of stock.” Home Depot had EVERY item I needed and pulled it all together for me and delivered it on time!!
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  I was asked twice by two different employees if I needed help, they were very attentive and I was only in the store for about 20 minutes or less.
                                                  by
                                                    • Recommended
                                                    Great place
                                                    Helpful friendly employees
                                                    by
                                                      • Recommended
                                                      Outstanding customer service.
                                                      Brianne Ervin (Operations Assistant Store Manager) went above and beyond-superb customer service!
                                                      by
                                                        • Recommended
                                                        rude employs
                                                        I have a prepaid item to be picked up , Called to see if it was in the lady said IT was , I drive 20 miles to the store and it's NOT in . How utterly rude !!
                                                        by
                                                          My store
                                                          I have purchased items at Home Depot and returned items without a hassle. Employees have been very helpful and courteous.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 578 reviews

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                                                            580 Seventh Ave

                                                            Longview, WA 98632

                                                            47.34 mi

                                                            Tool & Truck Rental

                                                            (360)442-6870

                                                            Pro Service Desk

                                                            (360)442-6873

                                                            Mon-Sat: 6:00am - 10:00pm

                                                            Sun: 7:00am - 8:00pm