#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(414)329-2410
Tool & Truck Rental(414)329-2400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11071 W National Ave
West Allis, WI 53227
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Customer Store Reviews

  • 4.7 out of 723 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (723)
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Showing 1-30 of 723 reviews
Wonderful customer service!
We came in to buy a new dishwasher, we knew which one we wanted. The gentleman we worked with, Tom, wasn’t pushy and didn’t try to upsell a different appliance or model. He was quick and efficient to where we were in and out before my husbands lunch hour was over!
by
    • Recommended
    Nice store
    The garden dept.could use more help at the check out.
    by
      • Recommended
      Exceptional customer service
      I visited the store on a Friday afternoon. It was very busy, however Tatiana still went out of her way to help me with a hose purchase. Amazing customer Service, which is typically not the norm in this day and age!
      by
        • Recommended
        Employee Dex
        He is a great asset to your store! Very pleasurable to work with:)
        by
          • Recommended
          Great patient employee
          Nany, customer service/returns, was patient and showed me how to put Home Depot App on my phone so that I can get Veterans Discount ever time I shop just by showing my phone....
          by
            • Recommended
            Great customer service
            Purchasing an appliance was a breeze!
            by
              • Recommended
              Dynamic Duo- Kevin and Matt
              Excellent customer service from Kevin & Matt and the young gal who was the in store Ridgid Rep. They listened to what I needed, did some online research and came up with a solution quickly. Stating they wanted to make sure I had the correct product to use my saw safely.
              by
                • Recommended
                Great Store!
                The store employees were very friendly and very helpful, especially Dex, he helped me find what I was looking for and made sure it was the correct item I needed.
                by
                  • Recommended
                  The best paint and knowledgeable associates in the paint department.
                  The Behr paint is the best paint for my needs. I always shop at Home Depot when I need paint. Associate Julian is always helpful, knowledgeable, and friendly !
                  by
                    • Recommended
                    Great service
                    I was looking for grey paint
                    by
                      • Recommended
                      Always a great experience.
                      I frequent this store quite often as I live close to it. Every time I have entered this store it is been clean, organized, and the employees are always generous with their time. The employees also are quite knowledgeable and if they're not sure they direct me to someone who can answer my question.
                      by
                        • Recommended
                        Pleased with my project
                        3/22/24 I visited the West Allis store today with a project I needed but was confused about how to do it. Rich in Lumber was kind and patient explaining different ways to do it and helped me pick out the wood I needed to cut. He cut them perfectly and I just installed them. I am very pleased!!!!
                        by
                          • Recommended
                          Kitchen Design
                          Traci in Pro Desk got the job DONE!!!! Very knowledgeable and understanding!! Puts a lot of thought into her design.
                          by
                            • Recommended
                            Great store. Love how fast I can get in and out and get answers to questions I have
                            So happy with everything I have purchased here and staf goes above and beyond regularly
                            by
                              • Recommended
                              Delivery issue
                              I purchased a garage cabinet was to be delivered, didn't happen. Went to the store and explained the issue, and they credited my account $50. Totally satisifed.
                              by
                                • Recommended
                                Sassy customer
                                I was in you guys store earlier today when I happen to notice a fellow customer being super rude to one of you cashiers. Now I would like t give your cashiers Dom alot of credit. He kept it professional and courteous I started to step in but I saw he had it under control. Just thought I would mention him
                                by
                                  • Recommended
                                  Helpful Employees
                                  Anytime we have had an issue with lighting, plumbing, flooring or any other home improvement project we have been able to ask questions and get helpful answers.
                                  by
                                    • Recommended
                                    Customer service
                                    Tim at the customer service desk did a great job great energy
                                    by
                                      Helpful caring staff
                                      I couldn't find what I was looking for after much wandering. Ty approached and helped me out. When the retail world is expecting the customer to self serve, it's really nice to get some service.
                                      by
                                        • Recommended
                                        Clean store, helpful staff
                                        I needed help with paint and rugs. Someone was there to help and went beyond my expectations in both departments. Made my day!
                                        by
                                          • Recommended
                                          Kind and helpful employees
                                          Whenever I stop in to the West Allis Home Depot, the employees are kind and helpful. They work together and make everyone feel like they matter.
                                          by
                                            • Recommended
                                            Best Experience Ever
                                            I purchased a wash machine today from this Home Depot. The sales person was Wesley Kranitz. He new his stuff and so friendly. I have not had an employee from any kind of store treat a customer like I was special. Highly recommend this Home Depot. Barbara Wallace
                                            by
                                              • Recommended
                                              Good customer service
                                              I had a Lotta issues and I’m disabled. Patti or Tatiana was very kind and very patient with me even though she had a lot of trouble with her computer she really helped me out a lot.
                                              by
                                                Great help in the paint department
                                                Julian and Eli Went above and beyond when it came to helping me with my paint! I’m a new homeowner and they went as far as to give me lots of tips and tricks taught me about the pro account and made sure I was super satisfied! Thank you both so much!!
                                                by
                                                  • Recommended
                                                  Great Service
                                                  Went to Home Depot today to pick up an online order as well as to purchase paint. Customer Service at the check in desk, the paint department and the checkout was exceptional. Employees were friendly, pleasant, helpful and knowledgeable. Sure made our shopping experience easy!!!
                                                  by
                                                    • Recommended
                                                    great experience
                                                    went to the store looking for faucets and was very pleased w the service I got from BOB in the faucet area.
                                                    by
                                                      • Recommended
                                                      Dishwasher purchase
                                                      We purchased a dishwasher and Wes was very helpful.
                                                      by
                                                        • Recommended
                                                        Great store
                                                        nice clean organized store with wonderful employees
                                                        by
                                                          • Recommended
                                                          Milwaukee Muti Tool
                                                          I bought a Milwaukee multi tool and am very happy with it!!!
                                                          by
                                                            • Recommended
                                                            Great Customer Service
                                                            John was very helpful in helping us find paint colors and know the basics we never would've thought of. Head to this store for all your interior painting needs!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 723 reviews

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