#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(336)744-3404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5721 University Pkwy
Winston Salem, NC 27105
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Customer Store Reviews

  • 4.7 out of 520 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (520)
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Showing 1-30 of 520 reviews
Great store
Great store, great employees
by
    • Recommended
    HD on University St.Winston Salem
    best home supply store in Winston Salem,unlike some other store in the area you can always find someone that is knowledable
    by
      • Recommended
      Appliances purchase
      Every one in the store went over and beyond to help me with what I needed especially the appliance department
      by
        • Recommended
        My DIY home paint project
        My experience at Home Depot was a great experience thanks to the associates that will help customers and know about their products. The Behr paint they recommended did a great job.
        by
          • Recommended
          Great stire
          I have shipped this store for a while and have never had a bad experience.
          by
            • Recommended
            Excellent
            The staff at this Home Depot are awesome Mark remembered me and it made me feel good that he was on top of the window I wanted to replace
            by
              • Recommended
              I went to the Greensboro store #3651
              I gave it a great review. Not sure what you're doing. But please correct your mistake. And give credit where credit is due.
              by
                • Recommended
                1 found this review helpful
                You must be kidding !!!
                How can corporate office allow the poor level of customer service at this Home Depot to continue? For the past several months, it appears there is less attention to providing an acceptable level of service for their customers. Get with the program! If you expect your customers to do the work your employees are task with, is Home Depot going to discount our purchases to compensate us? It seems only fair
                by
                  Terrific
                  Terrific employee attitudes and best stocked hd i have shopped
                  by
                    • Recommended
                    Homedepot
                    Love going to my friendly homedepot.
                    by
                      • Recommended
                      Home Depot is on point!
                      Went to the Home Depot today to get several bigger items. The staff was so friendly and eager to help, I couldn't have had a better experience. It was close to closing time by the time we were checking out and I was having trouble getting signed into my account to access a military discount (thank you home depot) and the staff was so helpful to make sure I received the discount when I was ready to get out of their way basically. Most places act bothered when you hold up progress, especially at closing time, but not Home Depot. They were determined to give me that discount before I paid. Always a great experience at their store, I wish all retail was so great.
                      by
                        • Recommended
                        Great store!
                        Staff is very knowledgeable about products! Very helpful!
                        by
                          • Recommended
                          Great survice
                          The ridgid tool selection is great. The employees are always smiling and willing to help
                          by
                            • Recommended
                            Refrigerator assistance
                            Elvira Singleton was amazing with assistance in ordering and explaining my new appliance. I highly recommend visiting this store and seeing Elvira if you are in need of an appliance.
                            by
                              • Recommended
                              Consistently well-trained and helpful staff
                              We have shopped at other similar stores and this one is far above the others.
                              by
                                • Recommended
                                Service
                                The service at this store has always been very good, and the Employees are helpful , knowledgeable and, friendly.
                                by
                                  not very helpful
                                  don't ask for help, at least not from an associate. they are rude and act like your being an inconvenience.
                                  by
                                    Sorry customer service in paint
                                    Paint associate was rude and unhelpful
                                    by
                                      10/10 staff
                                      We woke up yesterday to a collapsed closet. Not having much experience we came to this location to purchase new hardware. Chris and David went above and beyond making sure we had all the materials we needed. They even helped us trim our closetmaid shelves to the correct link. We can’t thank you enough!
                                      by
                                        • Recommended
                                        My Home Depot Review
                                        Good Price on flooring
                                        by
                                          • Recommended
                                          Great Experience
                                          Once I arrived, the cashier AAD1O25 was extremely helpful and called for the garden associate quickly to assist with my purchase of a lawnmower. She informed me that she experienced specific complications during a lawnmower sale and ensured the associated with preventing that from happening during my purchase. I appreciate her for being proactive and providing the sale went smoothly. She was extremely friendly and personable. She and the garden associate truly made my experience awesome!!
                                          by
                                            • Recommended
                                            Customer service
                                            David in garden went above and beyond helping me today. Unfortunately, my cashier, Consuela was less than professional as I had to interrupt her twice from her cell phone to get checked out.
                                            by
                                              Fun day
                                              It was such a fun experience shopping at this store. The staff was excellent and very friendly,
                                              by
                                                • Recommended
                                                Shopping experience
                                                Mary and Chris were very helpful with my visit
                                                by
                                                  • Recommended
                                                  Love this store
                                                  I love this store. Better than Lowe’s Home Improvement. Friendly and helpful!
                                                  by
                                                    • Recommended
                                                    Great service
                                                    I went into Home Depot and Audrey helped me find the products I was looking for thank you Audrey’s
                                                    by
                                                      • Recommended
                                                      Great price on the product we purchased.
                                                      Employee Rick went above and beyond to help us with our purchase. When the item could not be found, he took the time to locate it and notified us. He was very helpful and professional.
                                                      by
                                                        • Recommended
                                                        Great employee
                                                        I came into the store and was unsure where to go and Audrey at the service desk was so helpful now I know I got someone to get help from!!!!
                                                        by
                                                          • Recommended
                                                          Great Visit today
                                                          Made a purchase today and the atmosphere was very friendly!
                                                          by
                                                            • Recommended
                                                            Right item right price.
                                                            Right item in stock on time.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 520 reviews

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