#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(608)254-3164
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
136 Commerce St
Lake Delton, WI 53940
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Customer Store Reviews

  • 4.7 out of 520 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (520)
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Showing 1-30 of 520 reviews
Great customer service
Any time I have had a question or issue, the customer service personnel I have dealt with have been very courteous and knowledgeable while helping me whether it was with something on my general Home Depot account or a product I was looking to purchase or had purchased recently and had a question on.
by
    • Recommended
    Excellent Service
    I purchased Carpeting, a refrigerator, and 7 blinds. I was helped efficiently with each purchase.
    by
      • Recommended
      Purchases tpday
      Sales person helped us find and cut wood. Xavior
      by
        Measurement of windows
        A week and 4 phone calls later and still no one has come
        by
          Very helpful people
          I found what I needed from very helpful associates throughout their store.
          by
            • Recommended
            Going the extra mile for customer service
            We bought appliances, and received a handsome discount. We utilized the savings by purchasing items to update the infrastructure for the appliances. Store associate took us through 5 departments on a weekday, evening. He ensured we had what we needed to get the job done. Retrofitting a 100+ yr old house, can be challenging. We especially liked the store associate sharing a picture or two of his own project, similar to our own.
            by
              • Recommended
              Excellent Customer Service
              I came into this store to look for bathroom vanities. I asked an associate for assistance and he took me to the vanities, loaded them on my cart, and then took me into the plumbing area to get the trap assembly and answered all my questions along the way! Outstanding experience!
              by
                • Recommended
                Great Store
                My experience with Home Depot at least at the Lake Delton location, has been amazing. Staff is always ready to help and they make sure your needs are taken care of. Melissa is amazing at her position., Al is a great supervisor and to all the staff that has helped me with projects... thank you.
                by
                  • Recommended
                  Knowledgeable Employee Amy
                  I was so pleased to work with Amy on custom doors we were ordering, she was extremely knowledgeable and efficient and made sure to clarify everything we asked for! A great asset for Home Depot!
                  by
                    • Recommended
                    Double check your Receipts!!
                    I was double charged for an item and they would not give me the full refund for what they over charged me. They told me it was because of tax and then it was because a restocking fee to because I used a gift card. No one knew why but even the manager was not willing to give me the refund. Not happy with customer care!! This store is going down hill.
                    by
                      Helpful cashier
                      Kathryn solved a problem for me another lady just shrugged her shoulders and walked away
                      by
                        • Recommended
                        Great selection of appliances!
                        Had a great experience with buying a washing machine.
                        by
                          • Recommended
                          Out of item
                          Online said 74 available. Drove 45 minutes and they couldn't find the said item. Very upsetting. Wasted trip.
                          by
                            Very polite, courteous workers
                            We bought a washer and dryer and the associate Amy who helped us was professional, knowledgeable, polite and personable we would shop with her again
                            by
                              • Recommended
                              Awesome experience
                              I always have a great experience in store. The cashier Sam is very friendly and made checking out fun. I always find what I need. The store is always clean and well organized
                              by
                                • Recommended
                                Manager Chrissy working in the returns department
                                Very professional and personable.
                                by
                                  • Recommended
                                  Paint department
                                  We shopped Saturday June 25th at this store. The wonderful man working the paint department was very friendly and helpful.
                                  by
                                    • Recommended
                                    Great customer service!
                                    Took extra time to locate my item, and then apply my military discount...had to try many ways, and times to get it to work!
                                    by
                                      Very Nice Store to shop in..Very friendly associates..!!!
                                      by
                                        • Recommended
                                        Friendly and helpful
                                        I buy most of my garden supplies here. In the past couple of years I have built raised beds and they had just the right supplies and they cut lumber to specification needed. And they load my trunk when there is enough staff.
                                        by
                                          • Recommended
                                          Helpful
                                          A super helpful staff that allowed a big decision to be stress free. Always enjoy shopping here!
                                          by
                                            • Recommended
                                            Appliance Department
                                            If you are purchasing an appliance talk to Ana Arthon. Impeccable customer service. So rare these days
                                            by
                                              • Recommended
                                              Bad experience
                                              Went to buy some lime. Got no help locating it. Had to walk quite a distance to find a cart to put it on. Finally got this cart pulled to the checkouts and checked myself out. I'm an old disabled guy. Did get excellent help loading by a great employee named Carlos Ortiz. Need more help like Carlos
                                              by
                                                Great store with great employees.
                                                by
                                                  • Recommended
                                                  Great employees, great store overall
                                                  I came to buy a mini fridge on a busy Saturday, every employee was nice, asked how I was, and if I needed help. When I eventually couldn't find what I was looking for, Sue helped me find it, finish the purchase, and made the whole trip quick and painless.
                                                  by
                                                    • Recommended
                                                    Excellent customer service
                                                    The associate had a thorough knowledge of the appliances
                                                    by
                                                      Professional Staff!
                                                      I am always very satisfied with the quality of their products and their customer service. The store is always neat and clean, lots of products to choose from at reasonable prices. The people who work at the store are always friendly, knowledgeable and professional.
                                                      by
                                                        • Recommended
                                                        Back in Time
                                                        I am from Old School, and was treated so nice and fair at this Home Depot I thought I was back 50 years, when everyone had good service and goods...
                                                        by
                                                          • Recommended
                                                          Always Great Service!!
                                                          Lake Delton Home Depot always has helpful staff that actually know what they’re talking about! It’s so nice to explain what you’re doing and have someone with experience helping you!
                                                          by
                                                            • Recommended
                                                            Al
                                                            Al was extremely helpful!! Thanks Al for all your care making sure I could get home safely with the products I purchased!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 520 reviews

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