#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(630)795-4404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7200 Woodward Ave
Woodridge, IL 60517
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Customer Store Reviews

  • 4.7 out of 513 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (513)
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Showing 1-30 of 513 reviews
Extremely negative experience at Customer Service
Again, the person working customer service completely ignored me, helped other customers besides me, and even asked me to step aside so they could help someone in line BEHIND me without ever helping me. Only when I tried to leave did they yell nonsense about "josh" and an "order from the back" at me and followed me into the parking lot. That person ruined the my visit, and this is the last time I'll be at this Home Depot.
by
    Great Store!!
    This store and its employees were Very Helpful toward me. So do appreciate it!!
    by
      • Recommended
      Great Customer Service
      Tina Young in appliances made this visit awesome!! I walked in to do research and I unexpectedly walked out with 4 major appliance purchase!!!
      by
        • Recommended
        The best HD store
        Always enjoy my shopping experience thanks to the best costumer service, clean ailes and we'll stocked shelves.
        by
          • Recommended
          You are blessed to have such wonderful emplyees
          It's great to walk in to the Woodridge Home Depot and be greeted with a smile. Your sales clerks are professional and go beyond the call of duty to be helpful. We all need advice at times and your employees make it easier for us to get that special job done correctly.
          by
            • Recommended
            Awesome Service
            All of the employees were so willing to help me find what I needed and the cashier was so helpful
            by
              • Recommended
              Mike Stillwater a great employee. Helped with our lawn tractor and other items
              Happy with the results of buying a lawn tractor
              by
                • Recommended
                Friendly staff
                We were very pleased with the customer service and smiles Arif provided
                by
                  Cashier on return goods un friendly
                  This store need to train their cashier better customer service
                  by
                    Great service
                    I went to the Woodridge Home Depot for a new Gas Dryer and had a very good experience with Tina Young in the Appliance Department. She listened to my concerns and didn't try to over sell me but was very informative. Great service!
                    by
                      • Recommended
                      Great help every time
                      I am a huge fan of this location. They are always extremely helpful and quick about everything. Absolutely my go to for hardware needs.
                      by
                        • Recommended
                        Best store
                        I've been to just about every home depot within a 75 mile radius of chicago...north and south...this is my favorite store....workers who actually want to be there...helpful, respectful and friendly...always ready to help!
                        by
                          • Recommended
                          Friendly employees
                          The employees at the Woodridge location were very friendly and eager to help me find what I needed !
                          by
                            Well done. . .
                            Well done guys. . . Keep up the good works
                            by
                              • Recommended
                              NADIRA and AMANDA
                              They are amazing at their pro check outs!
                              by
                                Great people and products
                                The parts are cheap, the people are helpful enough to load my items, and my family enjoys the experience too.
                                by
                                  • Recommended
                                  Great help and very friendly
                                  Everything I bought was great and they helped and explain things that I bought
                                  by
                                    • Recommended
                                    DO NOT PURCHASE 2 YEARS REPLACEMENT PLAN
                                    I bought this mini fridge back in November of 2020. In April 2021, so 5 month later, it broke so I came to the store and they did replace it, with no issues, no question asked. Now, end of October of 2021, almost 7 months later, again the replacement broke so I came back to the store to replace it. They are telling me that they will not replace it as I have to go thru manufacturer waranty. That why did I purchased the 2 years replacement plan? Is not my fault that this broke again.
                                    by
                                      Fantastic customer service!
                                      I have been going to Woodridge, #1942, for over 10 years and their customer service has always been, and continues to be, top notch. Everyone is very polite and helpful. Smiles all around. It's like the associates enjoy what they do - something that you don't find very often.
                                      by
                                        • Recommended
                                        This is one of the BEST Home Depot's out there, from the folks at customer service, to pro desk, ...
                                        This is one of the BEST Home Depot's out there, from the folks at customer service, to pro desk, merchandising cleanliness, on and on.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Tina A. In the paint department was Great. Trying to match a paint color that was very hard to ge...
                                        Tina A. In the paint department was Great. Trying to match a paint color that was very hard to get Tina was able to get it done for me. She was very kind during the length of time it took to get it right. Service with a Smile Thanks!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        As a Military Retiree/war veteran we do not get cost of living increases like the public sector u...
                                        As a Military Retiree/war veteran we do not get cost of living increases like the public sector union people receive. The percentage off we receive allows us retirees to save a little bit by shopping at your store. Everyone has such a good attitude and show it every time I go in your store. I do not usually fill out a survey for every purchase as I think it's worthless to do so.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        1 found this review helpful
                                        THIS STORE HAS THE MOST WONDERFUL DEDICATED, FOCUSED SALES ASSOCIATES YOU COULD EVER ASK FOR!! T...
                                        THIS STORE HAS THE MOST WONDERFUL DEDICATED, FOCUSED SALES ASSOCIATES YOU COULD EVER ASK FOR!! THEY GO FAR ABOVE AND BEYOND TO MAKE SURE YOUR REQUESTS FOR PRODUCTS OR SERVICES ARE MET EXACTLY!!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I bought 200 paver bricks today. A worker help me to load them into my car. He was very helpful ...
                                        I bought 200 paver bricks today. A worker help me to load them into my car. He was very helpful and friendly. Overall great experience shopping at Home Depot today.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I went shopping at Home Depot today and David was very helpful with my purchase of peat moss and ...
                                        I went shopping at Home Depot today and David was very helpful with my purchase of peat moss and garden soil; loading it on to my cart and then into my car. David was very friendly and nice and so was the cashier. Thank you Home Depot for making it a pleasant experience.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Items listed as in stock may not be and when told they would be ordered sometimes are just not. M...
                                        Items listed as in stock may not be and when told they would be ordered sometimes are just not. Managers don't call back and you are left to call over and over to get updates on the status of everyday items they carry which you already paid for. There is nothing they sell you can't buy somewhere else.
                                        by
                                        • Verified Purchase
                                        Great clean store with lots of friendly employees willing to help out. A lot of employees with D...
                                        Great clean store with lots of friendly employees willing to help out. A lot of employees with DIY experience work here. Joanna was super great as she checked me out and we laughed about the fact that I spent more money on the candy I picked out last minute for my kids than the actual plumbing products I came to the store for, hahaha.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Associates in this store are very helpful and willing to answer your questions.
                                        Associates in this store are very helpful and willing to answer your questions.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I was renovating my kitchen and found a gem in my own backyard. Sue in the design area is wonderf...
                                        I was renovating my kitchen and found a gem in my own backyard. Sue in the design area is wonderful. I would suggest this location to everyone.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Very friendly staff not over selling you.. Plenty of selection, reasonably price...
                                        Very friendly staff not over selling you.. Plenty of selection, reasonably price...
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Showing 1-30 of 513 reviews

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