#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(740)450-9512
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3787 Home Depot Drive
Zanesville, OH 43701
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 428 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (428)
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Showing 1-30 of 428 reviews
Home Depot always never anywhere else!
Always helpful for all of our needs.
by
    • Recommended
    JACKIE AND SUSAN ROCK!
    Jackie and Susan made my experience very positive. They went above and beyond to help me and cheer me up. They always are the best everytime. God Bless. Your PATRIOT Companies Team ! www.gopatriot.us
    by
      • Recommended
      Service
      Broad array of products and the department salesman was the greatest. Ask for Doug Baker when shopping there. Outstanding service personnel
      by
        • Recommended
        Always helpful
        I only got to this store because the sale staff are helpful and knowledgeable.
        by
          Great Sales Experience
          Our appliance sales person (Doug Baker) was very helpful and respectful. He was attentive to our needs and gave us a great shopping experience. I would highly recommend purchasing from this store.
          by
            • Recommended
            Excellent employees
            Zanesville has a crew of workers that have a great how can I help you attitude. Whether you are purchasing plants for your latest landscape or doing a total kitchen renovation, I’ve never had a negative experience with any of the staff. Thanks for good old Fashion help!!
            by
              • Recommended
              Always an easy and convenient time
              Staff is very friendly and knowledgeable.
              by
                • Recommended
                Employee interaction
                If you need anything special or any questions answered, look to Shane at the contractor desk. He goes above and beyond to make sure you are complete satisfied
                by
                  • Recommended
                  Very Good Service
                  Doug Baker was very helpful with my purchase of a stove.
                  by
                    Customer Service
                    Our customer service was great while cashing out, our experience with the managers on the other hand were terrible. Only putting a 2 because the cashiers were great
                    by
                      Rested, kind Store Manager
                      Aaron Kemp was so kind. He had just come off vacation but seemed genuinely happy to be there! Introducing himself to me and offering to assist in finding what I needed for my job!
                      by
                        • Recommended
                        Handicapped people
                        Very rude wanted handicap person walk to another register at other end of store no parking down there because she was lasy I suggest you enter move handicapped parking or move service desk
                        by
                          1 found this review helpful
                          Friendly customer service
                          Customer service is out of this world very friendly got in and out of the store in minutes
                          by
                            Store prices vs Online Prices AREN’T the same
                            Warning so this doesn’t happen to you. I looked on the Home Depot app and saw a pallet price for a specific item. When I got to the store I was charged $350 more for the same pallet because I didn’t order online for the same product in store today. Just another representation of the downfall of America. I hope this review will help you be aware that you may end up paying more if you don’t want to order in the app.
                            by
                              1 found this review helpful
                              Friendly employees, willing to help.
                              Purchased 10' downspout and other items. I'm 92 yrs old, Cashier Janice carried my purchases to my vehicle which was parked out in lot. So very grateful. I have a bad heart and was really happy for the help.
                              by
                                • Recommended
                                Great experience
                                Overall from start to finish, hands down my salesman was better thank yours!
                                by
                                  • Recommended
                                  Best customer service around
                                  I don’t know why but I have avoided Home Depot like the plague, no more. As soon as I walked in I could tell it was going to be better than that other option. The store was clean I seen workers and they were actually very helpful, extremely helpful that I kinda felt guilty. And what I bought was cheaper than anywhere else. Did I mention the super helpful friendly staff?
                                  by
                                    • Recommended
                                    Juanita is sets the service bar high!
                                    Despite a Saturday morning rush, Juanita was pleasant and cheerful!
                                    by
                                      • Recommended
                                      Home Depot is our "go to" store for just about eveything, but groceries!
                                      We bought a range this week. It is beautiful and exactly what we wanted. Great service made easy.
                                      by
                                        • Recommended
                                        Loud, Obnoxious Music!
                                        Every time I go to Home Depot and can't wait to leave! The music they play is disgusting! No Christmas music!!!
                                        by
                                          Helpful Product
                                          I bought this quick & easy emergency light hangs with a swivel hook, attaches with a magnetic base, it stands and is cordless. Although the Handy Bright was the last one, I liked it so much that when the sales lady Krista showed me a similar one the Handy Bright Ultra, I bought it too!
                                          by
                                            • Recommended
                                            Exceeded our expectations!!! customer service like it used to be years ago!
                                            We recently went to Home Depot in Zanesville to purchase a Christmas tree. Upon hearing the store we were greeted by 3 associates within moments asking if they could be of help. The gentleman in the Christmas tree department was very knowledgeable and helpful and gave us personal insight into the tree that we were searching for and guided us to it over the top customer service couldn’t have been any better.
                                            by
                                              Lots to choose from - to fit every budget
                                              Very excellent service
                                              by
                                                • Recommended
                                                Great Costumer service
                                                They have the best deals on tools‼️ I never shop anywhere else ‼️
                                                by
                                                  • Recommended
                                                  100% Satisfying
                                                  I made a purchase for my wife and being a touchy purchase; I didn’t want to mess it up! Doug Baker was an excellent sales representative along with his knowledge and professionalism; I made a very successful purchase. The wife is highly satisfied and life is good!
                                                  by
                                                    • Recommended
                                                    Very helpful team
                                                    This store is clean carts are always where you need them and the employees are always happy to assist. What more could anyone ask for?
                                                    by
                                                      • Recommended
                                                      Excellent Service and Knowledgeable Associates
                                                      Tyler Birkhimer and Brandon Kroger were very helpful with product line they were responsible for…. Very patient with both me and my boyfriend who were both asking w questions.
                                                      by
                                                        • Recommended
                                                        Very nice check out lady
                                                        Lauren was very nice and helpful
                                                        by
                                                          • Recommended
                                                          oxo good grips 2 in 1 sink strainer and stopper
                                                          bought stopper thinking oh wow this couldn't possibly work and couldn't be more wrong ! put in sink ,push down and turn and it works as advertised ! No leaks !
                                                          by
                                                            • Recommended
                                                            Love Home Depot!
                                                            Bought a refrigerator yesterday & a dishwasher a couple months ago. Go see Doug Baker…he is very knowledgeable about appliances! Also, they have the best garden center in the north end of town. I can always find what I need at Home Depot!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 428 reviews

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