#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(773)890-2502

Rental Center

(773)890-2508

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Location

4555 S Western Blvd

Chicago, IL 60609

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Upcoming Workshops

Customer Store Reviews

  • 4.4 out of 368 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (368)
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Showing 1-30 of 368 reviews
Garden center is not well cared for
As the gardening season has been progressive, the quality, cleanliness, and organization of the outdoor garden center has become more and more terrible. Dead plants scattered everywhere, not being watered or cared for. Literally plants all over the ground, knocked over, some of them dead. The attached image was 2 days after a storm. Apparently 2 days is not enough time to tidy up and the water was from a hose that was just left running, not watering anything, just flooding the area. Plants advertised as being green or producing flowers in all seasons, not listing hardiness zones, and when you search they’re zones 9-12. Plants being sold in zone 5 should not be advertised with no hardiness zones listed and claiming to be “bloom in all seasons”.
by
    This review is about the Elston/ Leavitt store
    Everyone needs to get in the same page. They need to provide more help when products are not there. Rented a sander, but the recommend paper was not there. Had to go to 3 stores. Also they loaded the same upside down and it tore the inside door of my new car. No one even offered to fix it when I brought it up. I'm very unhappy, it's a new car
    by
      Great economical prices and large inventory
      I have been to home depot a lot in the past few months. I was able to get my outlet and screws; and the employees are always so helpful! Sorry, I can't give you a pic; the outlet is already in my garage! 47th Western is my favorite store! But, I will travel to any store to get what I need!
      by
        • Recommended
        Shop online or go to a different store!
        Employees are kind of rude and unhelpful! Prices are high and wrong but the cashier would not care! Goof luck trying to find what you're looking for because nobody will help you. Try a different store or shop online!
        by
          Great Experience
          I needed to order some things online for my project and everyone I encountered was so helpful. I was a breeze the associates took the time to explain everything to me. I really appreciated that. I will definitely shop at that store again.
          by
            • Recommended
            Excellent manager
            CJ is a great manager and asset to Home Depot.
            by
              • Recommended
              Be aware
              There was not enough employee to help at the check out and had the worse security people. The security people accused me of stealing even though i paid the merchandise with home depot credit card. The security person did not want to check at the security camera and or the credit card. The person force me to sign document and took my picture. Be aware people.
              by
                Employees
                Alan in plumbing really knows his stuff, has helped me out several times figure a few things out,Belinda at the register couldn’t be a nicer person I look forward to seeing her when I’m in the store.
                by
                  Manager extremely rude.
                  Manager extremely rude, she needs to fix her attitude ASAP. The Latina with dark curly hair I don't know her name
                  by
                    BEAUTIFUL STORE👍
                    Love the Place feels like home..Even when I go home I still feel like I'm there😄🥹😁
                    by
                      • Recommended
                      In And Out In No Time With The Employee Help
                      Fast Check Out In And Out In Not Time!
                      by
                        • Recommended
                        Management is under staff, workers are given minimum authority. You waits more then 20 minutes for a manager.
                        Employees are given minimum authority. You waits 20 minutes or more for a manager, because both goes to lunch at the same time. Prices are just right. Exchanges are a no no, gives you a hard time. Parts were missing from my air pump. Returned it for an exchange. Did have same model, any more, didn't have my receipt. They replaced it, with the newer one, same price mine cost., but made me pay an extra $10 and some changes, when I found the receipt later, I came, back to claim my money. They have excuses. I didn't get my money back. I was told I could, but I didn't get it back.
                        by
                          Home Depot Garden
                          Always very pleased with Home Depot’s Garden center. I love the floral and plant selections, the amount of options, and every one’s willingness to help if needed.
                          by
                            • Recommended
                            Customer service
                            Ms. Belinda She had great customer service and friendly
                            by
                              • Recommended
                              Great store, fantastic employees
                              I could shop at so many Home Depots but I choose this one. The employees make the trip worth it, they are knowledgeable and patient items are always stocked.
                              by
                                • Recommended
                                Disrespectful cashiers
                                4/18/2024 at 8:18 had a really bad experience with the cashier Damaris I was talking on the phone with a customer when she went up to my face snapping her finger on my face I would of understand if checking out my stuff but that does justify her actions
                                by
                                  Happy! :)
                                  I've been shopping at Home Deport for decades and never had any issues. I recommend them all.
                                  by
                                    • Recommended
                                    is a very good store and close to me
                                    i come to buy same plants last week and yesterday came again cause i like it a lot nice price
                                    by
                                      • Recommended
                                      New kitchen ware
                                      They had beautiful kitchen knobs of which I will be putting in and I have my eye on an air fry, gas stove oven for the near future even the one online at homedepot.com.
                                      by
                                        • Recommended
                                        Spacious and clean
                                        A GREAT STORE TO SHOP
                                        by
                                          • Recommended
                                          You need it they got it
                                          I haven’t had any issues with finding anything I need for various construction projects, keep up the great job
                                          by
                                            Nice Employees
                                            Went into this store two times this week and the employees are all nice and willing to help you. The store is also maintained very well, have what I need in stock and very organized. I will continue to shop this store.
                                            by
                                              • Recommended
                                              Great Employees
                                              Your employees Krystle was really helpful. Her customer service was outstanding. The workplace needs more people like her. I pray Home Depot know what a great employee you all have because it is so very hard to find good employees.
                                              by
                                                • Recommended
                                                Love this store
                                                This store has helpful floor staff and had everything I needed in stock
                                                by
                                                  • Recommended
                                                  GOES ABOVE AND BEYOND EXPECTATIONS
                                                  I NEEDED HELP WITH A SPECIFIC PROJECT I WANTED TO BUILD. THE REPRESENTATIVE WERE VERY INTERESTED IN ALL DETAILS AND MAKE AN EXCELLENT SUGGESTION ON HOW TO COMPLETE THE PROJECT. I CAN TRULY SAY, EVERYTHING TURNED OUT PERFECTLY. THANK YOU
                                                  by
                                                    • Recommended
                                                    Great experience
                                                    I went to the Home Depot on 47th and Western though I have to admit I live in the neighborhood but have not been there in a while. It was a great experience. I found everything I needed and I got a military discount on top of it. I didn’t know they had a military discount program.
                                                    by
                                                      • Recommended
                                                      Simply The Best!
                                                      Best Home Depot on the planet!
                                                      by
                                                        • Recommended
                                                        47th and Westen
                                                        Pro Desk Team is awesome with Gloria and Ocean. Very knowledgeable and customer focused team. Nicole Ivy is an excellent team lead.
                                                        by
                                                          • Recommended
                                                          Best Customer Service
                                                          Purchased an LG washer-drier tower. The Home Depot Team member was so helpful, very savvy. The whole experience was extremely positive. Thank you!
                                                          by
                                                            • Recommended
                                                            Parking lot has turned into a migrant camp
                                                            Had to be at least 100 non English speaking people in the parking lot today pestering customers wanting to help them load their cars or looking for contract work.
                                                            by
                                                              Showing 1-30 of 368 reviews

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