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Showing 1-30 of 363 reviews
Sep 15, 2015
Helpful associates
Lumber associates were friendly and helpful and were willing to load the lumber for me.
by
DIY
Recommended
Sep 12, 2015
I like shopping at your store, I can get everything I need for my home repairs.
Everyone was very helpful in finding the things that I needed.
by
DIY
Recommended
Sep 9, 2015
Very good experience
The store was clean, I got help from employees quickly and the service was really good.
by
DIY
Recommended
Sep 8, 2015
Great Store experience
Very friendly and helpful associates made shopping for my new appliances a breeze
by
DIY
Recommended
Sep 3, 2015
Beautiful
Great service. Friendly people. Found everything and them some!!
by
Recommended
Aug 23, 2015
Loyal Home Depot Customer
I worked in California Aerospace for 37 years. In that time I learned that the most important assets that a company can provide is "QUALITY OF THEIR PRODUCT" and 'EXCELLENT CUSTOMER SERVICE" Many people seem to look for the lowest cost and do not usually consider the above two items. In stating that, I have alway found Home Depot very competetve in the cost of their products. I have lived in several cities and states for the past 50 years. But, ever since Home Depot opened, even though there may have been local stores offering the same products, I haveALWLAYS gone to Home Depot ev en though many of the stores were over an hours drive. While living in California, I spent several thousand dollars on room additions, Ridget , Black and Decker and many other brand of both hand held and bloor stantding power tools ss well and lumber, appliances and much more. When I moved Branson, Missouri, I build a 6000 sq.ft..home. At that time the closest Home Depot store was in Springfield, Missouri. I probably was there best customer for a few years. I was pleased when the finally opened a Home Depot store there. On Friday, August 21st, I purchased two lakefront homes on Van Ettan Lake in Oscoda, Michigan. Unfortunately, Oscoda does not have a Home Depot store. There is one in West Branch and one in Alpena. Even though there are some local home and lumber stores, i chose to make the one hour drive to the Home Depot in Alpena to start the improvement process fo these homes. So on Saturday, August 22nd, I driove to Alpen and made my first purchase at that store. I purhased, for delivery, $1140. worth of PVC fenching. I will be needed a lot more of it, but will probably wait until next spring. I would like to state, that the Nathan, the gentlemen who assisted me on this order was very kowledgeable out the product and his customer service attitude was excellent. In the spring will will be ordering for delivery manufactured deck material to buld a new deck as well as the same maaterial to build a dock leading out into the lake. In addition, I will be purchasing a lost of various products to outfit both home as well as lumber and other supplies to do some improvements. All I can say is 'KEEP UP THE GOOD SERVICE'
James T. Neumann
by
Recommended
Aug 20, 2015
a/ok
every thing was ok. I would like to thank you for your help.
by
Recommended
Aug 11, 2015
Home Depot makes building easy !!!
Your associate Gabe, was so helpful. He really knows his building materials. We needed vinyl fencing for around our hot tub. He knew just how much we needed & and picked everything out for us. He even showed us these really cool solar caps for the fencing. And of course we bought 5 of them!! Love your store. Short drive from Oscoda
by
Recommended
Aug 8, 2015
HELPFUL AND FRIENDLY SERVICE
ANY QUESTIONS MY HUSBAND AND i HAD WERE HANDLED PROMPTLY AND WE ENJOY OUR TRIPS TO THIS STORE. RECENTLY MOVED TO THIS AREA AND FELT RIGHT AT HOME!
by
DIY
Recommended
Aug 8, 2015
Help from Dave !
Dave was helpful in all 5 things I came into the store to learn about.He explained things in a simple manner that I could understand, which was important to me because of my lack of knowledge in home improvement. He was a wealth of information and made me feel comfortable and not over whelmed. Thanks again Dave I look forward to speaking with you when I return to the Home Depot.
by
Recommended
Aug 4, 2015
Great paint selection
They have a great paint selection, and the associate was very helpful in selecting the right paint and primer
by
DIY
Recommended
Jul 26, 2015
Nice Store
Best Home Depot I've visited. Great selection and very helpful, friendly staff.
by
DIY
Recommended
Jul 20, 2015
product locations
Home Depot continues to move product from aisle to aisle within the departments. You would think after 25 years they would be able to figure out a home location and keep it there so the customers can find the product without having to seek out a sales associate.
The associates at Alpena are always friendly and generally in a good mood and very helpful. Even management!!!
by
DIY
Recommended
Jul 15, 2015
Fast in and out
I already knew what and where the product I was looking for, grabbed a cart loaded up product and went to check-out. Cashier was very frendly, asked if I found everything I needed for this trip to home-depot. swiped my card, got my reciept and was out of store with-in 5 min.
by
DIY
Recommended
Jul 6, 2015
Great experience!
Had just what I was looking for... Sales people were helpful and offered assistance
by
Recommended
Jul 6, 2015
Great service at check out
At the check your associate Theresa - TXH6554 was great I had 2 carts and she already had the first prepared and scan by the time I finished shopping.
by
Pro
Recommended
Jul 5, 2015
wonderful experience
The store is very clean and the associates are very friendly and helpful.
by
DIY
Recommended
Jul 3, 2015
Nice Store
This is a great Home Depot store. Very friendly, helpful and knowledgeable associates.
by
DIY
Recommended
Jun 29, 2015
Great sale on appliances
We needed to get some new appliances for a house that we just purchased. What a blessing it was when we looked at the ad and saw GREAT deals at Home Depot. Bought a new refrigerator, dish washer and Microwave. Also got a $50 instant rebate. John in the appliance department was awesome! We love our Home depot store.
by
DIY
Recommended
Jun 28, 2015
The go to place!
Every time my husband and I have gone to Home Depot for anything, it's been easily found. Great place for all your home improvement plans!
by
DIY
Recommended
Jun 25, 2015
Barb the best kitchen designer by far in this area
We are building a summer home on Hubbard Lake and the project was very challenging to say the least. Barb designed our kitchen with ease, speed and with all the information needed to make this the most pleasant experience of the project. We live down state and if the Home Depots down there had kitchen designers like Barb they would be doing more business. If your looking to remodel or install a new kitchen ask for Barb she really knows kitchens!!!! Thanks Barb for making this part of the building project go smooth.
by
Recommended
Jun 21, 2015
Store Experience
I have visited this store on many occasions. I have purchased cabinets (both special order and off the shelf), countertops, lights, windows and doors, and many other miscellaneous items. On all occasions I have found the associates helping me knowledgeable and friendly. Likewise with the cashiers, individuals helping me to load my vehicle, individuals stocking shelves, or greeters at the door. It is also clean (to include bathrooms) and well organized and stocked. If an item is not readily available, there is usually someone who will help you find it on line. I highly recommend this home depot.
by
DIY
Recommended
Jun 17, 2015
Ease in finding items I need --Knowlegeable and helpful staff!
I always have a positive experience when I shop at Alpena HomeDepot. The product is organized and easy to locate--Store Associates are knowlegeable of the product. Many times I come in for home improvement needs and have questions--ie: how to install lighting ect. And I know I can get advise from the staff. Also I do compare pricing before I shop anywhere--and find pricing is satisfactory and competitive--Quality is excellent.
by
DIY
Recommended
Jun 10, 2015
Awesome store
I love Home Depot. There are other building stores in the area but I only shop Home Depot. Best prices and selection by far.
by
Recommended
Jun 9, 2015
Great Store, Great Location
Home Depot has more than everything you need, all the time.
by
DIY
Recommended
Jun 7, 2015
DIY
They need more help! The paint department was WAY overloaded with customers over the holiday weekend. This store could also use "call buttons" in the aisles so when you need help you can just push it. I always end up using my cell phone to call the store and tell them I'm in a certain aisle and need help; Works! But, I shouldn't have to do that every time. The lumber section is the worse, there never seems to be enough people here helping.
by
DIY
Recommended
Jun 6, 2015
Awesome sales associates
Paint and plumbing dept is excellent Jeff, Jim and Gary are excellent and knowledgable
by
DIY
Recommended
Jun 6, 2015
Great Store Experience
The sales associate who assisted us with this emergency purchase was professional, knowledgeable and empathetic. Our purchase was a large item; so several associates assisted us with loading the item in our vehicle. This was a great purchasing experience!
by
Pro
Recommended
Jun 3, 2015
helpful associates
Associates very helpful with finding products and offering suggestions for items we might be interested in during our home building experience.
by
Recommended
Jun 2, 2015
Great store and helpful employees!
Outside of store a Bulldog ATV was on display, this vehicle "fit the bill" and we bought it! Smooth transaction and assistance