Reviews for Apex #3644

I would like to commend Jared and Gianna for their exceptional service. They were both very enthusiastic and helped me a lot. Not only did they answer my questions, but they also went above and beyond to offer additional assistance. For instance, since English is not my first language, Gianna even called to check if there was a version of the manual available in my native language while printing it out for me. Additionally, Gianna even helped by calling to report a potential rust issue with the dryer drum that I had just received. Although my husband mentioned it might be a normal occurrence, Gianna and Jared still recommended that we report it within 48 hours. They explained that having a record of the issue would be beneficial for future returns or exchanges. I truly appreciate all the things they did; they made me feel very warm.

I bought $1900 worth of materials and had them delivered and only one board was damaged and delivery and an associate from the Cary store Make sure that I got a new one delivered. That is good customer service keep up the good work.

I had a leak below my deck. The guy I called quoted $190 to fix it. Since i need this fixed ASAP, I decided to visit the Apex NC, Home Depot near my house and talk to someone. Sally was working at Plumbing. She knew how to fix the leak. She explained how to fix it and help me buy the parts to fix it. Sure enough the leak was fixed for about $15.00. Thank you Home Depot for employing someone like Sally.

John (JXW267) assisted my wife and me with the selection and purchase of a new LG Refrigerator. He was excellent to work with. Knowledgeable, personable, patient, and thorough. He is outstanding as a person and a credit to Home Depot! Best Ever!

This amazing woman named Gianna was helping not just me but several folks in appliances and she is so knowledgeable! If she doesn't have the answer she will find it. Please show her appreciation as a she is valuable.

Customer service staff is very untrained.

Just wish had one like that in Sanford NC

"Sebastian" at customer service was fantastic. The employees were anxious to help me load my car. This store has great instock merchandise.

Two employees greeted me and cheerfully helped me find exactly what I needed.

I needed interior and exterior doors for a home update project. Thomas Glover was knowledgeable, patient, and a pleasure to work with.

Employee refused to honor the price on their own ad. Very poor attitude towards customers.

I had an Awesome Experience while shopping at the Apex Hike Depot. It’s always fun going into Home Depot around Christmas time abs seeing all the decorations. The staff is always polite and eager to help if I have questions. I look forward to purchasing more items there in the future.

Alex at pro desk was helpful, patient and found a solution for my delivery

Staff was helpful and knowledgeable

Ask Dennis. He made the big box hardware store feel like a small town store, very personable and inviting. We need more Dennis types.

We needed help finding a particular switch in the electrical department. Stan went out of his way to find it, even though it wasn’t on the shelf

Stan, an employee at the Beaver creek store was so very helpful on our last visit. He was patient and pleasant and helped load us up as well!

Went to Home Depot to buy a Washing Machine where I was greeted by a sales associate in the Appliance Dept. who was so knowledgeable and after hearing our needs pointed us in the right direction and in no time we bought the Washer and the Apex Home Depot has quality products but more important they have QUALITY SALES ASSOCIATES ! THANK YOU SO MUCH !!

We purchased a new refrigerator....Jerad our salesman was professional, knowledgeable, and did not waste our time. Totally enjoyable experience.

A store staff gave me professional advice and it was very helpful for me.

Eric in blinds department was awesome! He went extra mile to deliver my blinds on time! Awesome!

I shop there frequently and at least one employee approaches me and asks if I need help- every time I shop. They are helpful and knowledgeable.

Sally excellent She increased your sales

The checkout line had an offer for customers to be added to Home Depot Membership and get a 20 oz Coke

Jared looks like Brett Favre and delivered a laser into the end zone for a touchdown on our visit. Helped us get financing and explained everything with precision and genuine care. A consummate professional and someone who is at the top of their game.

Shoua was very helpful. Went out of his way to let me know about a promotion that saved me money. Very rare these days.

The staff is always very friendly and helpful

I visited to purchase some mulch and garden supplies. Typically it is very difficult to find someone to assist, not in this case. Everyone was wonderful and helpful, great customer service experience!

I visited Home Depot #3644 in Apex, NC, for a complex PVC pipe craft project and received incredible service. Cassandra was helpful, friendly, and thorough, ensuring I had everything I needed. Sally's hospitality and expert advice were exceptional, making my experience pleasant. Swaraj was super helpful and very friendly, contributing to a smooth, issue-free visit. Thanks to these amazing associates, I left fully prepared to tackle my project. Highly recommend this store for outstanding service!

This store has a great plant selection and the plants seem much healthier than at other neighboring stores. They are not all crowded together and seem well cared for. Also, the workers very helpful.