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Showing 1-30 of 709 reviews
Jun 14, 2018
I generally go to this store as the associates are friendly/helpful. I usually find what I need w...
I generally go to this store as the associates are friendly/helpful. I usually find what I need without too much trouble. My experience with the Festus store is it's too crowded with merchandise and hard to walk through. South County and Sunset Hills are in area's with a lot of traffic and congestion. They are also busy and I don't ever really get asked if I need any help when I'm in those stores.
by
Verified Purchase
Recommended
May 25, 2018
Very Helpful and knowledgeable staff
Very Helpful and knowledgeable staff
by
Verified Purchase
Recommended
May 16, 2018
I always shop at this Home Depot. Everyone is helpful and gives great advice. I especially am a...
I always shop at this Home Depot. Everyone is helpful and gives great advice. I especially am appreciative of the associates who work in electrical. Bill Mares knows exactly what I need, and takes the time to explain electrical matters to me. But everyone is kind, courteous, and helpful. And, being in customer service, I know this attitude of being helpful starts from the top. You apparently have a great store manager and management team.
by
Verified Purchase
Recommended
May 9, 2018
Have been using this store for 9+ years. Store and employees are great. Only problem I have as a ...
Have been using this store for 9+ years. Store and employees are great. Only problem I have as a contractor is that when I pay for and need them to pull a big order for me to pick up the following day they have let me down on three separate occasions. Pretty disappointing when you have crews waiting for materials at a job site.
by
Verified Purchase
Recommended
7 found this review helpful
May 7, 2018
I've been in the Arnold Home Depot 3 times. It's different than visits to other Home Depots. The ...
I've been in the Arnold Home Depot 3 times. It's different than visits to other Home Depots. The ability to get help here is easier than the other locations I've been to, and the other big stores like it.
Staff is very friendly. I would like to see help me please buttons installed throughout the store. Considering there are none around tho, I was actually shocked how quickly we were able to get an associate. The first time I needed help in the Arnold store I thought of the commercial that the husband and wife ran around looking for someone and it turns out wrong department guy(bummer) Surprisingly, that was not us. A man walked up, asked if we needed help, said Vicki is who we needed for garage door openers. Vicki was there in about a minute. She was knowledgeable, friendly and very helpful.
Brenden in lawnmowers is knowledgeable, helpful and friendly. Loaded it in the car for us with another employee (didn't catch his name tho)
Walter in appliances, will steer you in the right direction of what you're looking for there. He's a very friendly, knowledgeable and hard working man.
AWESOME SERVICE FROM ALL OF YOU!!!! THANK YOU SO MUCH!!!!
After these multiple experiences I will be in Arnold's Home Depot more often without cringing at the thought. :)
by
Verified Purchase
Recommended
May 6, 2018
I have a friend in many departments and they always say hi to me and ask if they can help me find...
I have a friend in many departments and they always say hi to me and ask if they can help me find something. The employees make it a more friendly and personal visit.
by
Verified Purchase
Recommended
May 2, 2018
Excellent place to shop. employee's very helpful and professional. Would strongly recommend this ...
Excellent place to shop. employee's very helpful and professional. Would strongly recommend this store for you needs.
by
Verified Purchase
Recommended
May 1, 2018
Normally I would give the store a higher rating but we had a very poor experience. We needed help...
Normally I would give the store a higher rating but we had a very poor experience. We needed help in one of the departments and had to ask for someone four times but couldn't get anyone to come help us. Finally the fifth time we asked to call for the manager and the manager didn't come either. After waiting over 20 minutes we left the store. The associate that had helped us and had tried to get the manager to come help us just apologized.
by
Verified Purchase
Apr 9, 2018
The employees in every dept that we shopped at were awesome ! Very helpful and friendly staff. T...
The employees in every dept that we shopped at were awesome ! Very helpful and friendly staff. Took the time to answer all of our questions without making us feel rushed
by
Verified Purchase
Recommended
Apr 9, 2018
Smart employee. Clean store.
Smart employee. Clean store.
by
Verified Purchase
Recommended
Apr 8, 2018
Friendly employees, easy to find, adequate inventory
Friendly employees, easy to find, adequate inventory
by
Verified Purchase
Recommended
Mar 15, 2018
I have shopped there every since it came to Arnold. I have never had a bad experience. The salesp...
I have shopped there every since it came to Arnold. I have never had a bad experience. The salespeople are always helpful and courteous. The store is always neat and clean. At times I go there just to browse and get ideas on doing things around my home. BRING BACK THE HOTDOG VENDOR!
by
Verified Purchase
Recommended
Mar 14, 2018
It is definitely my go to store for all of my home improvement needs.
It is definitely my go to store for all of my home improvement needs.
by
Verified Purchase
Recommended
Mar 9, 2018
I have been to many Home Depot stores in the state of Missouri . I give the Arnold one an A+ for ...
I have been to many Home Depot stores in the state of Missouri . I give the Arnold one an A+ for courtousy and knowledge of products available in the many areas that I use . Thank you very much . Respectfully submitted Robert W. Stinson C.U.I.
by
Verified Purchase
Recommended
Mar 8, 2018
My store of choice! Friendly staff, clean aisles, and has most everything I need on hand. The sta...
My store of choice! Friendly staff, clean aisles, and has most everything I need on hand. The staff is always willing to help or chat but not over the top. They really seem to love what they do and that's a great environment to be in.
by
Verified Purchase
Recommended
Mar 4, 2018
The Arnold store is always very clean and organized. I really enjoy shopping there.
The Arnold store is always very clean and organized. I really enjoy shopping there.
by
Verified Purchase
Recommended
Feb 28, 2018
Arnold home Depot best in Missouri. Never had bad experience. great employees.
Arnold home Depot best in Missouri. Never had bad experience. great employees.
by
Verified Purchase
Recommended
Feb 26, 2018
I do a ton of home improvements and special projects for my family, friends and Church. The peopl...
I do a ton of home improvements and special projects for my family, friends and Church. The people at the Arnold store are always there to help with suggestions, assistance and guidance where needed. These people are Real Jefferson County Friendly Folks who just want to be of assistance!!! God Bless them all!
by
Verified Purchase
Recommended
Jan 22, 2018
Everyone at this Arnold location is nice and always available when you need assistance the store ...
Everyone at this Arnold location is nice and always available when you need assistance the store appears clean everything stocked
by
Verified Purchase
Recommended
Jan 18, 2018
Great store and friendly folks. The customer service is top notch and the store is well organized...
Great store and friendly folks. The customer service is top notch and the store is well organized and stocked along with great product selections. Definitely my go to store for my business.
by
Verified Purchase
Recommended
Jan 17, 2018
Easy to locate items. Employees are helpful
Easy to locate items. Employees are helpful
by
Verified Purchase
Recommended
Jan 11, 2018
As usual, the employees always ask if I need help. The store was tidy and well kept. I always e...
As usual, the employees always ask if I need help. The store was tidy and well kept. I always enjoy my visits.
by
Verified Purchase
Recommended
Jan 10, 2018
Home Depot is my go to store for anything pertaining to the home. The store is always neat, the s...
Home Depot is my go to store for anything pertaining to the home. The store is always neat, the staff is always friendly and helpful. They carry a good selection of products. I have also ordered several items online and had to return, Returns are always hassle free,( I do always bring a receipt). Overall I like our local Home Depot because of the selection, prices, and employees.
by
Verified Purchase
Recommended
Jan 5, 2018
Customer service at it's best. Thank you Neil.
Customer service at it's best. Thank you Neil.
by
Verified Purchase
Recommended
Dec 29, 2017
Always nice to shop here. The employees are always very friendly and knowledgeable. Thank You All.
Always nice to shop here. The employees are always very friendly and knowledgeable. Thank You All.
by
Verified Purchase
Dec 29, 2017
I always enjoy shopping at this store. The employees are so good at helping out and finding what ...
I always enjoy shopping at this store. The employees are so good at helping out and finding what you need or looking for. Thanks Team!