#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(419)289-4402

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1060 Sugarbush Drive

Ashland, OH 44805

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 381 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (381)
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Showing 1-30 of 381 reviews
Very helpful customer services
Very helpful customer services
by
  • Verified Purchase
  • Recommended
Sheryl was our cashier, and she was super friendly, super helpful, and super informative. She cal...
Sheryl was our cashier, and she was super friendly, super helpful, and super informative. She called another employee, a young man -I'm sorry I don't recall his name- was so polite, and helpful. Helped my friend and I load 4 air conditioners, and even loaded up our cars separately. Very impressed with all the help we received during this visit.
by
  • Verified Purchase
  • Recommended
The store was clean employees were friendly and products were cheaper than most other places!
The store was clean employees were friendly and products were cheaper than most other places!
by
  • Verified Purchase
  • Recommended
Home Depot has what I need 99% of the time. Online shopping is also great. Self check-out is ve...
Home Depot has what I need 99% of the time. Online shopping is also great. Self check-out is very convenient. Assistance is never hard to find either.
by
  • Verified Purchase
  • Recommended
store is always clean and people are always friendly and polite!
store is always clean and people are always friendly and polite!
by
  • Verified Purchase
  • Recommended
If you live outside of Ashland do not shop at this store, especially if you have a simple but man...
If you live outside of Ashland do not shop at this store, especially if you have a simple but many parts custom order project like installing rain gutters. You will have to go back too many times to make it worthwhile.
by
  • Verified Purchase
1 found this review helpful
The store is laid out well things are easy to find The store is clean & well lit The employees a...
The store is laid out well things are easy to find The store is clean & well lit The employees are friendly & helpful
by
  • Verified Purchase
  • Recommended
Great place to shop for home resources great customer service and knowledge of the products the s...
Great place to shop for home resources great customer service and knowledge of the products the store has . Make you feel comfortable store was neat and clean
by
  • Verified Purchase
  • Recommended
The associates r friendly helpful and knowlegable the Lot men are great and help assist in a cou...
The associates r friendly helpful and knowlegable the Lot men are great and help assist in a courteous friendly manner!! The cashiers r always friendly and accurate really enjoy our Home Depot we remodel a lot and it has been a blessing!!
by
  • Verified Purchase
  • Recommended
We remodled our bathroom and was at Home Depot at least 4 times that week and each time we were a...
We remodled our bathroom and was at Home Depot at least 4 times that week and each time we were able to find what we needed. There was always someone there to help.
by
  • Verified Purchase
  • Recommended
great store, everyone willing to help, and very nice. Bathrooms clean . Store very clean and prod...
great store, everyone willing to help, and very nice. Bathrooms clean . Store very clean and products easy to find.
by
  • Verified Purchase
  • Recommended
Overall very nice visit at this location.
Overall very nice visit at this location.
by
  • Verified Purchase
  • Recommended
Found the item I needed in this visit quickly, checked out efficiently by Meshey. Definitely will...
Found the item I needed in this visit quickly, checked out efficiently by Meshey. Definitely will shop at Home Depot again and strongly agree Meshey was friendly.
by
  • Verified Purchase
  • Recommended
Its hit skip with this store if you are there during the day hours its mostly good.At night its m...
Its hit skip with this store if you are there during the day hours its mostly good.At night its mostly bad.New management is needed i think to make all employees treat customers the same.Its not like it use to be years back.Product like is fine it just comes down to the customer service.
by
  • Verified Purchase
1 found this review helpful
The store generally has a good selection of products that you are welcome to find yourself. Once...
The store generally has a good selection of products that you are welcome to find yourself. Once you've made your choice you can quickly and easily use the self checkout so that the clerk assigned to the checkout won't even have to look up from her phone while you complete your purchase
by
  • Verified Purchase
1 found this review helpful
This location is a shining example of customer service excellence. The staff is professional, fr...
This location is a shining example of customer service excellence. The staff is professional, friendly and knowledgeable to name a few. My experiences shopping here have been very positive.
by
  • Verified Purchase
  • Recommended
EXCELLENT!
EXCELLENT!
by
  • Verified Purchase
  • Recommended
Friendly, helpful employees who know their customers make visiting this home Depot a good experie...
Friendly, helpful employees who know their customers make visiting this home Depot a good experience Everytime.
by
  • Verified Purchase
  • Recommended
The store was neat and organized with very friendly and helpful staff.
The store was neat and organized with very friendly and helpful staff.
by
  • Verified Purchase
  • Recommended
We went in to get a humidifier, there weren’t any big enough for what we needed in the store. Rog...
We went in to get a humidifier, there weren’t any big enough for what we needed in the store. Roger took us over to the computer and pulled them up online and reviewed each one. He helped us determine the best one to suit our needs. He then walked up front with us and ordered it for us. He was very informative and very kind to help us. Thanks!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellent friendly, knowledgeable staff
Excellent friendly, knowledgeable staff
by
  • Verified Purchase
  • Recommended
GOOD SERVICE EVERYTIME AND PLEASANT PEOPLE ALWAYS
GOOD SERVICE EVERYTIME AND PLEASANT PEOPLE ALWAYS
by
  • Verified Purchase
  • Recommended
I receive a Military discount on every item in that store, everyday !!! My family and I are Great...
I receive a Military discount on every item in that store, everyday !!! My family and I are Greatful!
by
  • Verified Purchase
  • Recommended
Best customer service! Thank you
Best customer service! Thank you
by
  • Verified Purchase
  • Recommended
I really like shopping at this store. They always have what I need and explain to me how to use t...
I really like shopping at this store. They always have what I need and explain to me how to use their products.
by
  • Verified Purchase
  • Recommended
I have had good or above service 99% of the time I shop in Ashland. One of my 2 Favorite stores.
I have had good or above service 99% of the time I shop in Ashland. One of my 2 Favorite stores.
by
  • Verified Purchase
  • Recommended
Much stock not available and store is not organized, Much product not put on shelves, some trip ...
Much stock not available and store is not organized, Much product not put on shelves, some trip hazards when we visited.
by
  • Verified Purchase
1 found this review helpful
The store is not very friendly to customers. Stuff is all over the aisles and debris on floors a...
The store is not very friendly to customers. Stuff is all over the aisles and debris on floors a hazard
by
  • Verified Purchase
Plumbing stock is getting smaller and smaller and hard to find items in this store
Plumbing stock is getting smaller and smaller and hard to find items in this store
by
  • Verified Purchase
1 found this review helpful
Always helpful and pleasant. Knowledgeable people working their departments. Easy shopping trip.
Always helpful and pleasant. Knowledgeable people working their departments. Easy shopping trip.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 381 reviews

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