#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(315)255-4402

Rental Center

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1634 Clark Street Rd

Auburn, NY 13021

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Customer Store Reviews

  • 4.7 out of 344 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (344)
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Showing 1-30 of 344 reviews
Great place with helpful people.
Great place with helpful people.
by
  • Verified Purchase
  • Recommended
The Auburn Home Depot is always very neat and well stocked. Their staff are always willing to hel...
The Auburn Home Depot is always very neat and well stocked. Their staff are always willing to help, A+ for customer service! With all of the new "rules" for social distancing, the Auburn store makes the process go as smoothly as possible and through all the difficult times, their employees are always smiling. We have 2 options in Auburn and the choice is very easy......Home Depot
by
  • Verified Purchase
  • Recommended
store has lots to offer in tools of more than a couple different manufacturers. well kept and mai...
store has lots to offer in tools of more than a couple different manufacturers. well kept and maintained. I also love the fact that if your having trouble locating something... which it typically isn't to hard with the way it's usually set up, the employees are always willing to give a helping hand and give you they're expertise on the product your looking for if you need it. definitely would recommend auburn home depot.
by
  • Verified Purchase
  • Recommended
I was very appreciative of the way the Store was running due to the corona virus!! I needed somet...
I was very appreciative of the way the Store was running due to the corona virus!! I needed something in a hurry to unplug my sink...they made it very easy to get in and out safely!!!
by
  • Verified Purchase
  • Recommended
Knowledgeable, friendly and helpful employees.
Knowledgeable, friendly and helpful employees.
by
  • Verified Purchase
  • Recommended
This is a very well-run store. Good leadership, good employees.
This is a very well-run store. Good leadership, good employees.
by
  • Verified Purchase
  • Recommended
clean neat store....usually helpfull and friendly
clean neat store....usually helpfull and friendly
by
  • Verified Purchase
  • Recommended
My experience at Auburn Home Depot # 6846 was a pleasant visit the employees are very accommodati...
My experience at Auburn Home Depot # 6846 was a pleasant visit the employees are very accommodating The cashier that checked me out was very pleasant !!
by
  • Verified Purchase
  • Recommended
Everyone was helpful and fun. Thank you!
Everyone was helpful and fun. Thank you!
by
  • Verified Purchase
  • Recommended
Store very clean, people were helpful.
Store very clean, people were helpful.
by
  • Verified Purchase
  • Recommended
Each employee was attentive to my requests for assistance and did their part to make my visit wor...
Each employee was attentive to my requests for assistance and did their part to make my visit worthwhile. Thank you all.
by
  • Verified Purchase
  • Recommended
During my recent visit, the store was clean and staff were plentiful. I requested help in the pa...
During my recent visit, the store was clean and staff were plentiful. I requested help in the paint department, and as the associate called for assistance, he took the initiative to start my request (I needed a paint match) until the appropriate person arrived. Also, the Customer Service associate was extremely pleasant and talked me through the process of refunding my item, as well as what she could do about an item I didn't receive in my online order, that showed it should have been in the box. She was so nice. Well Done Home Depot.
by
  • Verified Purchase
  • Recommended
This store ranks above all the other home improvement stores. The staff at the Auburn store are a...
This store ranks above all the other home improvement stores. The staff at the Auburn store are all so friendly, helpful and knowledgeable. The store is always neat and clean and the employees greet you with a smile.
by
  • Verified Purchase
  • Recommended
The Auburn Home Depot location is the best. The store associates are friendly and helpful. Not ...
The Auburn Home Depot location is the best. The store associates are friendly and helpful. Not only did they help us find what we were looking for, they assisted us in picking which product was best for our needs. The store was very clean and organized! Great customer service from start to finish!
by
  • Verified Purchase
  • Recommended
Great place to shop!! Very helpful employees
Great place to shop!! Very helpful employees
by
  • Verified Purchase
  • Recommended
Many areas of this store are unorganized, and the garden center is filled with dead and rotting ...
Many areas of this store are unorganized, and the garden center is filled with dead and rotting plants. Do not waste your money buying plants and garden essentials at this store.
by
  • Verified Purchase
1 found this review helpful
cashier was friendly
cashier was friendly
by
  • Verified Purchase
  • Recommended
Friendly people willing to give you the time of day and offer their opinion how to approach a pro...
Friendly people willing to give you the time of day and offer their opinion how to approach a problem
by
  • Verified Purchase
  • Recommended
Store is clean. also goos selection of products
Store is clean. also goos selection of products
by
  • Verified Purchase
Amazing staff. The management obviously knows how to hire and retain good employees. Great job!
Amazing staff. The management obviously knows how to hire and retain good employees. Great job!
by
  • Verified Purchase
  • Recommended
In general the employees are extremely helpful and some go out of their way to assist - never had...
In general the employees are extremely helpful and some go out of their way to assist - never had a problem until the last time I went. Needed help in the garden department and he (Samuel) never offered to help or call someone to help. Worthless employee and not up to HD's standards.
by
  • Verified Purchase
  • Recommended
Great people.
Great people.
by
  • Verified Purchase
  • Recommended
Wonderful and very professional service.
Wonderful and very professional service.
by
  • Verified Purchase
  • Recommended
Friendly, helpful and knowledgeable employees. If someone can't help you, they will refer you to ...
Friendly, helpful and knowledgeable employees. If someone can't help you, they will refer you to someone who can. Has a good supply of merchandise. If you cannot find what you're looking for, they will help you find it. If it's not in the store, they will help you order it online. The store is clean and easy to walk around, no clutter in the aisles. They even allow dogs but you don't see many so if you don't like dogs, it's no problem. Our dog loves to go there and is even given a treat. Their garden center and indoor plant section is also great. I bought 2 orchids in April that sill have the original flowers on them.
by
  • Verified Purchase
  • Recommended
The store was stocked very well so I was able to get everything I came for. It was clean and all ...
The store was stocked very well so I was able to get everything I came for. It was clean and all of the employees were very helpful.
by
  • Verified Purchase
  • Recommended
I spend more time at Home Depot than home. Great store ya should check it out.
I spend more time at Home Depot than home. Great store ya should check it out.
by
  • Verified Purchase
  • Recommended
Today I was personally helped by an assistant store manager. As we walked through the store we we...
Today I was personally helped by an assistant store manager. As we walked through the store we were greeted by every employee we passed with a smile and a hello. Everyone at the Auburn Home Depot is always so friendly and helpful.
by
  • Verified Purchase
  • Recommended
extremely clean pleasant, staff wonderful
extremely clean pleasant, staff wonderful
by
  • Verified Purchase
  • Recommended
I like the Home Depot in Auburn, they have most everything I need to get by with for an average p...
I like the Home Depot in Auburn, they have most everything I need to get by with for an average project. Their 2X4 lumber is sketchy, I've had to pick through bundles many times to get a few that were straight, not overly knotted or split. Honestly, I'd prefer to pay more for better studs. They usually have a nice selection in the garden shop, flooring, paint, plumbing, etc. and the staff is friendly. The store is clean inside, and out front. The garden center outside is good, while the cold storage area (under the roof) leaves room for improvement (bird waste on trash cans is not acceptable). If you're a savvy shopper, check the end caps for deals, sometimes you hit a real bargain for a future project or maintenance item.
by
  • Verified Purchase
  • Recommended
Excellent store stocked with helpful workers . they are willing to offer alternatives and display...
Excellent store stocked with helpful workers . they are willing to offer alternatives and display new products. The store was very clean and the tool employee was particular helpful and funny.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 344 reviews

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