#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(336)545-4404

Rental Center

(336)545-4407

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3215 Brassfield Rd

Greensboro, NC 27410

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 595 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (595)
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Showing 1-30 of 595 reviews
Great shopping experience
Great store, friendly and helpful associates. Had to return a faulty small appliance. Took me no more than 15 minutes to return it, find a better replacement, buy it and be on my way. During this whole time I was assisted by three associates and the whole experience was delightful and fast.
by
  • DIY
  • Recommended
Associates are 1st class!
On my last two trips to the Brassfield Rd. Home Depot, I was extremely impressed with the quality of service and professional friendliness of three associates, Phillip, Kit and Cherisse. Phillip helped explain about window coverings and Kit was so courteous and helpful regarding an item that was returned and exchanged. I actually left the store after the second visit and said to my friend, I think I love Home Depot now even more than Target!
by
    • Recommended
    Great store to shop in
    Every time I visit Home Depot, the sales people are very helpful. They take me to the item I am looking for instead of just pointing to the general direction of where I need to go. That is better than Lowes. If they do not have an answer to my questions, they go find someone who does. Great going Home Depot.
    by
    • DIY
    • Recommended
    Good Deal Lucille
    Breezed through this morning. The lady up front was helpful in adding a protection plan to the product I purchased. Thanks.
    by
      • Recommended
      Great Store Experience
      I found what I was looking for easily. The associate in the plumbing dept. was knowledgeable and helpful. I needed help with a heavy item and an associate came quickly to assist .me. Checking out was quick and the clerk was very friendly. I was extremely happy with my experience.
      by
      • Pro
      • Recommended
      Store
      Very friendly staff from top management To buttom and all staff and great location Great assistant in your needs.specialy the Store MGR
      by
        • Recommended
        Friendly Staff
        Often I visit location, associates waiting the to greet you and walk you to your items. Very helpful. Only drawback is sometimes items show available online and turn out to be out of stock when you get there.
        by
          • Recommended
          Love this location!!
          Everyone is always friendly and helpful. Mike helped us out and he was great.
          by
          • DIY
          • Recommended
          This store is awesome! ntastic!
          My experience was in buying a refrigerator. The young man that helped me was fantastic! Chris Heard was not only friendly , but very knowledgeable and went way beyond to help . I always have a good experience at this Home Depot but this young man made it a pleasure .
          by
          • DIY
          • Recommended
          After hours assistance
          Arrived 20 minutes after closing time with household emergency. The store associate assisted with obtaining plumbing needs and allowed after hours purchase. Very much appreciated!
          by
          • DIY
          • Recommended
          Easy shopping experience
          The store makes finding items fairly easy, and was laid out similar to all of the other Home Depot stores around the area. Clean and friendly staff too.
          by
          • DIY
          • Recommended
          GREAT EXPERIENCE
          HOME DEPOT HAS TAKEN ME FROM LOWES HOME IMPROVEMENT CENTER, DUE TO BETTER OR HEALTHIER PLANTS, STAFF , AND SALES.
          by
          • Pro
          • Recommended
          Great Lawn & Garden Experience
          As I approached the lawn and garden gate I was greeted by an associate who asked what I was looking for. I identified the topsoil we had seen in an add and he took me directly to it asking how many bags and what type of vehicle I was loading into. He loaded all the topsoil on a cart, recommended a soil conditioner to go with it and loaded in onto the cart which he then pushed to the checkout and to the front loading area where he loaded into both vehicles we were driving. We picked up 40 bags of topsoil & soil conditioner, checked out and had been loaded in less than 15 minutes on Sat 10/31 at 2:00PM which could have easily been a lengthy visit if not for the associate.
          by
          • DIY
          • Recommended
          Quick and efficient store visit to obtain desired items
          I was assisted very quickly and efficiently by the sales associate to locate the item I was interested in and the "self check" check out individual. Thanks !!
          by
          • DIY
          • Recommended
          great experience at the pro desk
          great selection of hand tools and had just the tub /shower combo I was looking for at a good price, see Trisha @ the pro desk , great attitude
          by
          • Pro
          • Recommended
          I Just Bought a John Deere Zero Turn Mower On Sale
          Vicki was very helpful in guiding me through the process and securing a 24 month financing agreement for me. Then she took the time to make sure that the mower would be ready for pick up on my return. Friendly, helpful, knowledgeable staff makes this store a favorite place to visit/shop.
          by
          • DIY
          • Recommended
          Great experience at this store!
          The store was clean some small areas could have been cleaner. In general the store was clean and items were easy to locate. The associates were kind and helpful in assisting in items needed for my home project.
          by
          • Pro
          • Recommended
          Love this store!
          There are many Home Depots in the area, however this is my Store! It is just the best! The associates are always so helpful and friendly and when I am doing projects they have great advice.
          by
          • DIY
          • Recommended
          Great local store
          Great store! love shopping here! I will drive past lowes to go here
          by
            • Recommended
            In-Store Assist w/ online order
            Denise was very helpful in resolving a problem with online order. She made it easy.
            by
              • Recommended
              Excellent store experience. Helpful employees, friendly cashiers, good product lines, reasonable prices.
              This store is always neat and well organized. The associates are knowledgeable about products and their location in the store. They will take time to help you find the particular items you need. If you need advice on how to approach a project they will work with you.
              by
              • DIY
              • Recommended
              Great customer support
              Keith Ridge was helpful and friendly. I appreciated the time he took to help me get the correct dimensions for the door. He was prompt in his response to my inquiries over the phone and with sending me a revised estimate. Denise was also very friendly and pleasant when I checked out.
              by
                • Recommended
                Great customer service
                I like coming to this Home Depot Greg at the register was very knowledgeable on the items I was purchasing and that made me want the items even more
                by
                  • Recommended
                  pleasant /EASY-TO-FIND merchandise
                  Ideal place to shop associate was very helpful and friendly
                  by
                  • DIY
                  • Recommended
                  If Home Depot does not have it, then you do not need it.
                  The staff and Associates are always friendly and helpful They always speak in passing you in the store and ask if they may be of assistance. We can always count on finding what we need at Home Depot.
                  by
                  • DIY
                  • Recommended
                  Great Savings!
                  Went shopping for washer and dryer, found two premium offerings (Samsung) at deep discount. associate was very helpful explaining differences and entering the order.
                  by
                  • DIY
                  • Recommended
                  Great store visit
                  The store was clean and everyone was very nice and Caitlin in the paint department was fabulous and very nice and very knowledgeable.
                  by
                  • DIY
                  • Recommended
                  Great experience at the Greensboro NC Brassfield ProDesk. Thanks, Marcos!
                  Marcos helped me order doors that were not available in-store or online.
                  by
                  • DIY
                  • Recommended
                  Flooring associates are awesome!!!!
                  Shirlena is awesome!!!!! She was very helpful and knowledgeable and honest!!!! Pat set up our installment quote and was great!!!! She showed me several different types of floors and styles. These ladies are amazing!!!
                  by
                  • DIY
                  • Recommended
                  staff is very friendly and helpful!
                  the customer service at HD has improved greatly over the last several years. There are some associates who are so knowledgeable and helpful. If there is an issue, it is always resolved.
                  by
                  • DIY
                  • Recommended
                  Showing 1-30 of 595 reviews

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