#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(920)406-5313

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2595 Eaton Rd

Green Bay, WI 54311

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 725 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (725)
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Showing 1-30 of 725 reviews
Great Customer Service
I worked with Emmy and she helped me find everything I was looking for. It was nice to be able to do that.
by
    • Recommended
    Unprofessional and Unfriendly Staff
    None of the staff offered to help me. None of the staff greeted me. Too many of the staff were inappropriately and unprofessionally attired, which includes their use of personal-adornment trinkets (e.g. facial piercings, nasal piercings). One young man almost collided with me rather than yield the right of way to me. Too many of the staff were simply conversing with themselves or were staring at their mobile phones.
    by
      Good store
      Awesome people cool people
      by
        Appliances
        If you are in need of a washer or dryer, Stove, Fridge. Home Depot is the place to go.
        by
          • Recommended
          1 found this review helpful
          Purchasing a washing machine at Green Bay East location
          My wife and I walked into the store with the idea of purchasing a washing machine. We walked out 15 minutes later with the transaction completed and the feeling that we had a good transaction with a knowledgeable staff associate.
          by
            • Recommended
            Employees
            I like home Depot now, I call it my mans store. It used to be fleetfarm but there not caring enough product, the little details are above and beyond at homedepots now. Prices are nice. And thee employees are very knowledgeable and kind. Thank you Homedepots.
            by
              • Recommended
              Thank you Jonathan
              Jonathan was especially helpful today. Thank you!
              by
                • Recommended
                BEST Home Improvement Store in the Area!!!
                I have never left this store without what I needed, feeling frustrated or disappointed. The staff are always willing to help and go above and beyond when needed to get you whatever you’re looking for.
                by
                  • Recommended
                  Stocked and ready to help!
                  I frequent this HD as my go to store. They’re always very helpful and well stocked with the components I am looking for. Even on custom projects the staff is ready to brainstorm and help figure out the logistics. Excellent store to visit. I do not recommend online ordering though with HD. I have had multiple orders messed up with their online ordering systems.
                  by
                    • Recommended
                    great service
                    helpful and friendly staff
                    by
                      • Recommended
                      Awsome employees!!!
                      I have purchased 2000+ dollars of stuff and never had a problom
                      by
                        • Recommended
                        Great workers
                        I’m renovating a building I just purchased and everyone has been so helpful and answering all my questions without judgement.
                        by
                          • Recommended
                          Excellent customer service!
                          Excellent support. Thanks John R. !!
                          by
                            • Recommended
                            Clean, easy to more around, product available, and not all locked up behind screens( I live in Tucson)
                            My experience has been with Joe, and Ginger in kitchen cabinets. Excellent service!
                            by
                              • Recommended
                              Great customer service
                              Needed a part for my pressure washer, Jenny in the Garden dept took me right to the area I needed and assisted me in getting the part I needed. Great customer service
                              by
                                • Recommended
                                Clean store and Ryan C saved the day.
                                Always a nice cheery bunch of staff at the store. Although it took longer than it should have, the Manager took care of my checkout. Missed the 10% email discount, but Ryan C saved the day.
                                by
                                  • Recommended
                                  Great store
                                  I was thoroughly satisfied with service and products offered here.
                                  by
                                    • Recommended
                                    Great
                                    Really good and friendly place to shop
                                    by
                                      • Recommended
                                      My Preferred store
                                      In my experience, The home Depot is my go to store for home improvements when it comes to selection and price. They offer great discounts for Veterans and even have a special parking space 😉. Its truely a home store. No sporting goods or groceries, no waiste of time rebates or forceably attached gas & automotive.
                                      by
                                        • Recommended
                                        Mission Accomplished
                                        We drove 67 miles to buy some cellular window shades and Mike T was great w advice, answering questions and cutting the blinds for us. Now we have to complete this task back at the family cabin. Thanks Mike!
                                        by
                                          • Recommended
                                          Great Customer See
                                          It had gone into home Depot with just a picture of the kitchen pipes that I needed to replace. Robert and plumbing was so amazing and helping me locate the pipes I needed and also showing me how to use a pipe cutting tool.
                                          by
                                            • Recommended
                                            Friendly, expert service!
                                            I purchased 5 cellular honeycomb cordless blinds for my home, after several months of use, one of the strings came loose on the pulley mechanism on the inside of the blind. The blinds that i purchased weren’t cheap, and overall great quality. Though disappointed i understand things happen, and one out of five isn’t bad! I brought back to the store hoping to do an exchange, but understood that it was possible i could have to end up buying a new one because they were custom cut. I was able to work with Mike Eveler at the Eaton Road (Green Bay east) location who was very kind and patient, he understood my issue and listened intently. He provided outstanding customer service by helping me with doing an exchange (to my surprise). Though initially disappointed with the blind breaking, i was thrilled to learn that Home Depot would replace it for me.
                                            by
                                              • Recommended
                                              Joseph flinched at my toddler as if wanting to hit him. Disappointed
                                              Joseph the cashier was extremely rude, he did not understand our request even after two people explained to him, rudely called the manager over acting like we were not explaining ourselves and started explaining to the manager how we were not understanding. We explained to the manager and she instantly understood our request, she even asked Joseph to calm down, she handed me our change and meanwhile this was going on my toddler was playing and let out a scream and Joseph flinched at him like he was going to hit him! We were in disbelief and cannot process this, this is extremely upsetting and if he would have touched my toddler best believe things would have escalated between my family and him, he should not be working as a cashier especially at pro desk and I hope he is fired. I have my own business and use to shop here often but will not be recommending this location at all and if anything will be referencing this for people to avoid.
                                              by
                                                I do like Home Depot's delivery service
                                                The people that delivered my appliance were efficient, polite, and professions. An added bonus: delivery was free at Home Depot.
                                                by
                                                  • Recommended
                                                  Great service,!
                                                  Awesome service and selection Mike Eveler greeted us and worked with us till end of purchase. 3 days and 3 visits later. Very patient
                                                  by
                                                    • Recommended
                                                    Excellent Service
                                                    Today I ran into Jessica an employee at the Green Bay store who went way above and beyond to make my job much easier, she finished loaded heavy block while I worked things out with customer service. When I got back to my vehicle I was very pleasantly surprised and grateful.
                                                    by
                                                      • Recommended
                                                      Great Store, Helpful Staff
                                                      Great experiences happen often at this store. Thanks!!
                                                      by
                                                        • Recommended
                                                        Best Home Improvement store in Green Bay
                                                        My wife and I went in to purchase a new refrigerator and cooktop. The associate that assisted us, Mike was outstanding! He was very knowledgeable and answered all of our questions. Their customer service is far superior than the other home improvement stores in the area.
                                                        by
                                                          Great Store
                                                          Shop at this store all the time
                                                          by
                                                            • Recommended
                                                            Great service on a busy hot day!
                                                            The employees loading the mulch on this very hot day were the happiest and, and nicest I have seen in a long time.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 725 reviews

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