Reviews for Bellmead Waco #6830

The power happened to be out at this store during my visit. Bellmead Home Depot had a generator going keeping the store open. As usual the service I received from numerous employee staff was awesome. Two of the employees (one loaded my fridge on a cart - one checkout staff helped me load onto my truck) went out of their way to help me with a heavy purchase.

So sad, was told my items would be ready by 12:30, then get email saying nothing is in stock, so I go pull all my items myself , cancel order. Was not told it would take 3 to 5 days to get my funds back, rang up around 80 items then debit card gets declined. Then of course service desk couldn't help, if only the employee had done his job, hope this finds upper management.

Some times larger items are not in the store and need to be delivered, which is no problem. Bought a pressure washer and a washing machine this month which were delivered when scheduled, no problems.

Even on a Sunday the home depot is a good place to shop at so big thumbs up to the store

Super friendly store with very helpful staff. I live in San Antonio and was more impressed with this store in Waco than ours.

Taking on the job of completing a mini makeover for my new position as a high school classroom teacher (Culinary Arts) has been no easy task. EVERY time I've come into the Bellmead store, the assistance given has been top notch! I am made to feel as if my little project is just as important as the big contractors!! I've NEVER been talked down too... when I come in describing something as a "thing-a-ma-jiggly" (and I've said that several times) EVERY employee has been so kind and patient in figuring out what the heck I'm talking about... and the time-saving, quality over quantity, measure twice/cut once advice given for my project has been AMAZING!! I have to drive an hour one way to get to the store (three is one closer), however the drive is always worth it because I KNOW I'm going to leave with a better knowledge of my project.... hummmm... just how I want my students to leave my classroom......

Jacob S. Made a bad visit much better.

So handy to order something on line and then just pick it up on my way home from work.

Lots of other home improvement stores seem to have employees that hide when I am looking for assistance. This store usually has someone that helps me and they usually have plenty of inventory to choose from.

Cowboy was so great. He was observant and on top of it during our visit. Never have we ever had better service at Home Depot. HE WAS THE GOAT!

Happy one stop shopping

Cowboy did an amazing Job in the paint section! I'll be coming back!

Couldn't find items I needed esp. for propane connectors, apparently inventory not up to date.

I shopped there on 1/6/24 and was treated extremally well be your employees.

Shout out to sales associate Lewis, he goes above and beyond to help costumers!!!

Employees here are friendly! they help you a lot to find the things and stuff you need

I normally don’t write reviews but I had to say I’m impressed with the employees at the Bellmead,Tx store. My sale was quick and professional. I assumed buying a washer and dryer would be a hassle and take up a lot of my time. However, I was in and out within 20 minutes. Oh and my appliances look pretty good too lol

They always have the items I need

I always go to Home Depot whenever I need something. I usually go online to find the exact aisle and bay, so I go straight to what I'm looking for. The employees are always friendly and helpful. I just love Home Depot!

Customer service exceptional at this store because of Annalyese who goes the extra mile to help her customers.

I usually don’t like self checkout because I always do something wrong and it turns out taking forever. Not this day. The employee Ashier Lee came over maybe sensing that I need help. Took over and I was out in about 3 minutes. She was so kind and present with her amazing customer service. I hope it is noted for her advancement.

The Bellmead Home Depot is a great place to shop. The employees are always so helpful.

Emergency ac purchase. Couldn't lift it. Isaiah loaded the ac unit. The box was previously damaged, so Isis helped with a further discount. Thank you!

Very unhelpful. Employees walking around but not helping unless you stop them. Only go for location. If I have time, I go elsewhere. If I don't have time, it takes just as long or longer to get help or to pay. Friends have told me they go elsewhere because of this.

I came into return a product and she did everything in her power to make sure I was happy and a satisfied customer before I left the store.

We got paint today and not only were we helped quickly but the lady was knowledgeable and kind as could be! Can’t wait to paint my shed to match my other out building and thank you Ms. Debbie for your help! Best Home Depot experience ever!

Customer service desk not very help full. To a long time to get to me. The woman before me seemed to be frustrated. One person behind the desk, left while I was waiting to be helped. She didn't say anything to me. Heather at the checkout, was Awesome. She understands great customer service

Big thanks Brent and Anthony for the assistance in lumber. Great employees and awesome service. I never had an issue with my.visits at this store.

Be ready 🙏 exceedingly and above patience to wait if you are not pressed for time don't go. I waited over 25 minutes and no one showed up to cut copper wire for me. The other associates called and no one showed. I decided not to come back to home Depot in Bellmead Texas

Daniel was amazing and super helpful!! I own my own company and run an entire operation at another company and every company needs some Daniels he was great!!