#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(269)934-3404

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2075 Pipestone Road

Benton Harbor, MI 49022

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 398 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (398)
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Showing 1-30 of 398 reviews
Frendly employees- clean store- opened and used part sold as new
lucky item purchased worked when installed. item should not have been sold as new.
by
  • DIY
  • Recommended
Cashier attitude
The sales person for the patio door that I purchased did an awesome job, she knew all the right answers to my questions. The cashier how ever was upset that she had to restart the process as I added to my order, I spent over $1000.00 on this visit, she should have been happy to get such a big order, not very happy about her attitude, it really upset me on how she acted.
by
  • DIY
  • Recommended
Good job done by all
I got the help I needed, found everything I needed, and got out of the store quickly.
by
  • Pro
  • Recommended
Becky the carpet order specialist was great!
Becky in flooring was wonderful to work with. She helped me resolve issues with my carpet order very quickly and it turned out even better than I thought! She helped me get exactly what I wanted and within my budget.
by
  • DIY
  • Recommended
Great Store experience
Very clean, great lighting, organized logical with great signage so things are easy to find. Associates proactively ask if they can help! Associates are friendly. The store is a real asset to our community!
by
  • Pro
  • Recommended
Great store!
The store has a great team of associates, that go the extra mile to help customers. Help with selection and loading purchases. Also when you need to make a return... it is quick and efficient
by
  • Pro
  • Recommended
Sales associates
The sales assoicate, Ray was a tremendous help. Linda H. was the greeter and was very friendly and directed us to our first location. I also liked that the most Christmas trees were at eye level. My only recommendation would be to put all the Christmas trees at ground level. The trees are very beautiful!
by
    • Recommended
    Great contractor Sales team
    The contractor sales team and product selection made My shopping the Benton Harbor Home Depot a great Experience
    by
    • Pro
    • Recommended
    Terrible Experience! Will not be back!
    Cashier was very rude and not helpful. Did not want to price match an item, did not give me 10% off price match. Clearly could tell she did not want to be there.
    by
    • DIY
    Very helpful staff.
    The associates helped look up the product on line. They took us to it in the store. Another associate checked for more on a shipment that had come in. Every associate we passed or that passed us greeted us and asked if needed help finding anything. Everyone of them! That was wonderful. Thank you.
    by
      • Recommended
      Clean, helpful and very knowledgeable
      I was helped by a man named Ray in the plumbing department, he was knowledgeable and very friendly. He also answered questions from others that were coming up to him at the same time he was helping me and Ray was able to answer the questions with out taking much time away from his help to me. Ray was polite, respectful and very knowledgeable. On my way to check out I asked for a manager so that I could commend him. I decided at that time that Loew's just lost my business. So thank you to the Benton Harbor store and to Ray.
      by
        • Recommended
        Friendly store!!!!!!!!!!
        The employee was very great and the store was nice clean
        by
          • Recommended
          Good Store, Good people
          This is a good store to do business with. The people there go out of their way to be helpful when needed. Pro desk personnel know their products and services well and make suggestions or share ideas when needed or asked. Cashiers are helpful and courteous. Parking at or under the canopy is a big item for a contractor, as it saves time!
          by
          • Verified Purchase
          • Pro
          • Recommended
          Pleasant, Satisfactory Store
          I always enjoy shopping at Home Depot, the Store is clean, the associates are knowledgeable and always go out of their way to guide me to the product I seek. And the prices are reasonable. All in all, a great store for the home shopper.
          by
          • DIY
          • Recommended
          Store associate was extemely helpful and friendly
          As I walked into the store, I was greeted by the store associate, and asked if I needed help. Although I indicated that I was not in need of help, the associate noticed that I was looking at LED lights, and provided input that the signage was not providing as well as her personal thoughts on the usage of LED lights. She was very helpful, extremely friendly, and made the shopping experience better.
          by
          • DIY
          • Recommended
          Carpet puchase
          Very impressed with purchasing experience. Rebecca in particular went out of her way to help!
          by
          • DIY
          • Recommended
          Associate Help
          Associates always available to help or answer questions. There are other business in our area that could take lessons from this Home Depot on how to interact with their customers. This store is the best.
          by
          • Pro
          • Recommended
          Great Store Experience
          The store was clean, well lit and the staff was friendly and extremely helpful! I interacted with the store manager and assistant manager along with several of the other associates. This Home Depot has really stepped up to the plate. I now prefer shopping here over the local Lowes
          by
          • DIY
          • Recommended
          Great
          The store was very very clean Store and the workers were nice.
          by
            • Recommended
            Continued positive experiences
            I am a contractor and am often in this store several time a day. I find the store associates at this store to go out of their way to be helpful. They know their products and services and are always willing to be helpful. Their cashiers are also most helpful. and knowledgeable too. I have always had positive experiences when shopping at the Benton Harbor Home Depot.
            by
            • Verified Purchase
            • Pro
            • Recommended
            Guided to the perfect purchase
            My favorite store. Went to competitor first and did not get help. (Early Labor Day ) Home Depot got help and superior guidance immediately. Will go to Home Depot first from now on. Plus saved $$
            by
            • Pro
            • Recommended
            NICE CLEAN, FRIENDLY STORE!!
            One of the cleanest Home Depots I have ever been to. Greeted as soon as I walked in the door. While I was looking for the items I was shopping for, within 60 seconds an associate was there greeting me again and asking if I needed any help. Once at the check out, was met by a very friendly cashier. Keep up the great work!!!
            by
            • DIY
            • Recommended
            Great experience at this store.
            I had to visit the store at least 20 times during our home remodel and was always greeted by a friendly associate who was more than willing to help me find what I needed and offer suggestions. Very pleased wiith this store.
            by
            • DIY
            • Recommended
            Great place to shop
            Great product availability. I will be back to this store.
            by
            • DIY
            • Recommended
            Very helpful associates!
            My wife and I were very pleased with the knowledge of the store associate when in the store recently to purchase a second refrigerator for our garage. We were unsure of what size and brand we wanted and with the associate's help, we were able to feel confident of the one we chose. It has worked out perfectly for our needs as a second refrigerator. Will feel confident in purchasing other appliances from this store.
            by
            • DIY
            • Recommended
            Never Disappointed
            Everyone is always pleasant and very knowledgeable and helpful.
            by
            • DIY
            • Recommended
            Great Experience
            Found what I needed right away. At the check out the associate was very attentive and helped me get out quick. Love shoping here.
            by
              • Recommended
              GREAT PLACE TO SHOP
              Everything was easy to find, associates were very nice and friendly very helpful, the associates go out of their way to help you, just love shopping there!!!!! Home Depot is the store for me and my family and friends
              by
                • Recommended
                Paint department
                my associate today was Sarah and she was extremely helpful
                by
                • DIY
                • Recommended
                GREAT STORE EXPERIENCE
                I WAS IMPRESSED BY THE KNOWLEDGE OF THE SALES ASSOCIATE
                by
                • DIY
                • Recommended
                Showing 1-30 of 398 reviews

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