#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(412)851-2719

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4000 Oxford Drive

Bethel Park, PA 15102

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Customer Store Reviews

  • 4.6 out of 353 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (353)
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Showing 1-30 of 353 reviews
Great help with washer purchase from Frank
Frank was super helpful. Made our decision easy on what washer to buy and we didn't comparison shop because of the stellar service and attention of Frank!
by
    • Recommended
    Great Return
    I was lucky enough to have Jennifer do my return. She is great (not saying the other customer service employee are not).
    by
      • Recommended
      Super helpful with mulch!
      Brett was so helpful and kind and loaded the 40+bags of mulch and dirt that I got so quickly! We really appreciated him today.
      by
        • Recommended
        Unresponsive Manager
        I have been shopping at this Home Depot location for years. This is the first time I've had a less than satisfactory experience, owing to the surprising disinterest of the manager, SEAN, in addressing a politeness issue regarding an employee.
        by
          I love this store
          I buy a lot of things for my yard, flowers etc… always have the best variety and the price is always wonderful
          by
            • Recommended
            Fantastic customer service
            I had some returns from a large project I was working on and the register clerk Linda made the experience terrific. I was there at 6:45 AM and she was extremely pleasant and accommodating. She even made sure that I understood what was being returned and how I would get refunded as I had some issues finding my receipts. She genuinely cared about the service she was providing. High Five Linda!!
            by
              • Recommended
              Great customer service
              Mike in plumbing was extremely helpful and helped us in the electrical department. He went out of his way to make sure we had everything we needed!!!
              by
                • Recommended
                New project
                We are here at least weekly to buy tools, supplies or to arrange for you to do projects for us. Our latest is a having you install a new kitchen countertop and faucet. Our designer Jasmine was VERY helpful and patient with us. We cannot wait for you to complete project so we can move on to next one. We have hade a number of counter tops installed alo garage doors and entry doors all done correctly and timely.
                by
                  • Recommended
                  Clean, Organized, and very friendly employees.
                  I went to this Home Depot to get a new refrigerator for my family home. We had such an old and run down refrigerator that I was so glad to get a replacement! We went there and were met with such a clean and organized store, we found exactly what we needed in a short amount of time. We also had the help of a wonderful salesman named Frank. He was friendly, knowledgeable, and helpful. We got what we wanted and left in an even better mood than we came in. My wife and I were so glad we got someone so helpful and kind to find us the refrigerator that we had wanted.
                  by
                    • Recommended
                    Bethel Park Home Depot
                    Bethel Park Home Depot has always been a good experience with respect to customer satisfaction, professional treatment along with satisfying the needs of what my current project is about. Go there with an open mind, search for things that you can utilize on multiple projects so that you can appreciate the experience of going.
                    by
                      • Recommended
                      JANITOR-CUSTODIAN
                      I HAVE HAD BETHEL PARK HOME DEPOT CUT ABOUT 500 BASES FOR OUR VETERANS AND THE GENTLEMAN MAKES ASCERTAIN THEY ARE PERFECT ON EVERY CUT. i BELIEVE HIS NAME IS NICK.A TREMENDOUS EMPLOYEE WHO DESERVES EMPLOYEE OF THE MONTH FOR HIS DEDICATION TO HELP ANYONE.
                      by
                        • Recommended
                        Kathy and patty
                        These clerks were amazing. My Acura remote battery needed to be replaced. They quickly found the size battery, replaced the old one, checked me out and I was in my way. They were great. I will look for them the next time I am in Home Depot.
                        by
                          • Recommended
                          Great Experience
                          Treated top shelf and am receiving my new clothes dryer much sooner than one would expect.
                          by
                            • Recommended
                            Truly a great store!
                            On my visit tonight I had a return and needed to buy a few things. Michael in the returns department was awesome. He handled an issue with an online return I had in a timely manner and also made an effort to get to know me as a person, which I truly appreciate. As I was looking for a few things in the store, a worker on the floor asked if I needed help and he promptly found what I needed and answered my questions. If you need anything, the employees here go above and beyond. I highly recommend this store!
                            by
                              • Recommended
                              Gas range purchase
                              We had a great experience at this Home Depot. Josh helped us every step of the way.. He was the best employee fast , efficient. He really knows his stuff ! Total satisfaction ! Hopefully, my Samsong gas range will be as good. Fingers crossed. :)
                              by
                                • Recommended
                                Great customer experiences
                                I have gone to this store while we were doing home improvements many times. I have never had a bad experience
                                by
                                  • Recommended
                                  Extremely Helpful Employees
                                  Josh was extremely helpful in helping me brainstorm a product for my unusual request.
                                  by
                                    • Recommended
                                    AMAZING SERVICE
                                    I needed help purchasing the correct lamp, shade and bulb! All 3 products were amazing! I also purchased and 7.6 X 9.6 rug and it was wonderful. The store was able to fit my needs very well.
                                    by
                                      • Recommended
                                      Excellent service from the design team!
                                      We recently moved to the area and had some home improvements on our wish list. We installed a new countertop in the kitchen, flooring in the kitchen, window treatments and appliances. Everyone on the design team was great!
                                      by
                                        Purchase of a Grill at the Home deport in Bethel Park
                                        My wife and I bought a grill a little over a week ago. There was a salesman there by the name of Loius who greatly assisted us. He was very knowledgeable and took the time to understand what we were looking for. He greatly assisted us, and we ended up feeling great about the ourchase.
                                        by
                                          • Recommended
                                          I was pleasantly surprised!
                                          When I purchased a microwave oven today. I was quickly greeted by Joshua Kreutzer and was very happy to have a good experience shopping at your location. This young man definitely knew his products and how to tailor make his conversations to make everyone feel good about their shopping experience. I would like to sincerely thank him for his honesty . A message to the upper echelon of your company. When I purchase anything at your business… I don’t see you. I do see Joshua Kreutzer and he is the mist important person to me in your entire organization. He should be given commendations for his great service. Thank You,
                                          by
                                            • Recommended
                                            Lazy employees, everyone looks depressed. Probably need better management
                                            The employees here are lazy. No one greets any customers anymore like they used to. There’s this one employee, I didn’t catch her name she has long dark brunette hair she always looks annoyed and grumpy every time I go there and if you ask her where something is. She looks annoyed as if you bothered her. Also there was no employees greeting any customers today. I walked in to get some critter ridder for a ground hog that’s been living in my yard and I was trying to find the critter ridder and I asked and the employee that showed me literally pointed down the aisle that it was in instead of showing me where the item was. I had to walk down the aisle twice before I finally found what I was looking for and this was because 5 employees that I was around were too busy playing with someone’s dog instead of helping customers that are in need of help. There really shouldn’t be dogs in the store even though it’s a pet friendly place but there are people that have severe animal allergies that can’t be near dogs or cats. Only service dogs should be allowed in the store. They distract the employees from doing their actual jobs.
                                            by
                                              Shopping at Bethel Park Home Depo
                                              Excited about my purchase and all the help I had to get it!
                                              by
                                                • Recommended
                                                Early Morning Shopping
                                                I stopped at the Bethel Park PA store at 7:00 a.m. to buy mulch. As soon as I entered the store a sales associate entered the codes into the register helping me buy the mulch at the self checkout. I made my purchase in 5 minutes. The fellow loading the mulch into the car was efficient and personable and I offered him a tip which he refused. What an impression of the customer service experience at this store!
                                                by
                                                  Fantastic service!
                                                  Christian and Frank made buying a washing machine enjoyable again.
                                                  by
                                                    If I could give it lower than a 1 star, I would
                                                    Customer service needs addressed.
                                                    by
                                                      Exceptional Service
                                                      I was treated with respect, patience, and friendliness but no one was pushy. Ben listened while I explained what I needed. He was also able to give me options. I was looking for a pot for my plants and wasn't sure if the store had what I wanted, but Ben did point out that their outdoor garden area also had pots. This is where I found what I needed.
                                                      by
                                                        • Recommended
                                                        Helpful Employees
                                                        I needed indoor/outdoor carpet. They had the color I wanted at a reasonable price. The girl who helped me including cutting the carpet were knowledgeable and helpful. i would definitely shop there again.
                                                        by
                                                          • Recommended
                                                          Store Manager filled in to help load a big box
                                                          Store Manager filled in to help load a big box when his employees were tied up with other customers. I appreciated him doing this to get me on my way. The cabinet I bought was a name brand product and priced competitively.
                                                          by
                                                            • Recommended
                                                            A great employee
                                                            Emily at checkout helped me with everything, was very friendly, funny and a joy.
                                                            by
                                                              Showing 1-30 of 353 reviews

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